It Work, Jobs in Mamhilad, Mon (with Salaries)

IT Support Team Leader
Redkite Solicitors —Cardiff
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Annual leave
IT Infrastructure Field Support Engineer
Eurofins UK Forensic Services —Cardiff
- Monday to Friday
- Customer service
- Laboratory experience
- Travel
- Free parking
- Annual leave
Quick apply
21h
Schools Desktop Support Analyst
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- IT
6d
IT Engineer - Cloud & Infrastructure
Excellence IT (UK) Ltd —Caerphilly
- £35,000 - £45,000 a year
- Full-time
- Azure
- Customer service
- Computer networking
- Free parking
- Store discount
Quick apply
2d
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
9d
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Customer service
- Computer networking
- IT
- Employee assistance programme
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Systems Analyst I
Thermo Fisher Scientific —Newport
- Full-time
- Oracle
- Customer service
- English
2d
Senior IT Service Manager
Office for National Statistics —Newport
- £56,861 - £66,704 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
6d
1st Line Service Desk Team Lead
ARO —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- No degree
- Employee assistance programme
Quick apply
18h
Finance Systems Analyst (D365 Finance & Operations) - 12 month FTC
Control Risks —Cardiff
- ERP systems
- Analysis skills
Quick apply
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
IT Operations Lead (Admiral Money)
Admiral —Cardiff
- Azure
- Management
- AWS
- Annual leave
10d
IT Apprentice
Magnera Corporation —Lydney
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
13d
IT Technician
Lighthouse Schools Partnership —Bristol
- £28,598 - £32,061 a year
- Full-time
- School
- Employee assistance programme
- Employee discount
IT Manager
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Azure
- Management
- IT
- Employee assistance programme
Quick apply
7d
Technical Support Officer - End User Hardware and Devices
Avon and Somerset Constabulary —Portishead
- £40,383 - £42,612 a year
- Full-time
- Customer service
- Travel
- IT
8d
Solution Architect - (All Levels)
Rowden —Bristol
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Machine learning
- AI
- Communication skills
Quick apply
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- English
- Human resources
- Annual leave
Head of IT
Central Support —Bristol
- £55,000 - £65,000 a year
- Full-time
- Hospitality
- Project management
- Computer networking
- Annual leave
- Employee discount
Quick apply
14h

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IT Support Team Leader

Redkite Solicitors -
Cardiff

Apply Now

Job details

Full-time
£32,500 a year

Benefits

Annual leave
Company pension

Qualifications

Driving Licence
Customer service
IT support
Organisational skills
IT
Leadership
Communication skills

Full job description

Job Information

Date Opened

23/06/2026

Job Type

Full time

Industry

IT Services

City

Cardiff

Province

Cardiff (Caerdydd GB-CRD)

Country

United Kingdom

Postal Code

CF10

About Us

We recognise that our reputation as one of the leading law firms in Wales is entirely down to the people who work here. We place great stock in attracting talented people, doing all we can to make sure you enjoy life at Redkite Solicitors and giving you plenty of reasons to build a long-term career with us.

Job Description

IT Support Team Leader

Salary: £32,500

Location: Swansea/Cardiff

Contract: Permanent, Full-time

Hours: 35 hours – (flexibility required, including occasional out-of-hours)

Start Date: ASAP

We’re looking for a people-focused, organised, and proactive IT Support Team Leader to lead a high-performing IT support team across Redkite, with a focus on Microsoft 365, Copilot, and excellent day-to-day service delivery across Cardiff and Swansea. This is an exciting opportunity for an experienced IT Support professional who is ready to take the next step into leadership, develop their coordination and management skills, and make a positive impact on how colleagues experience technology across the firm. You’ll have a passion for excellent user support, an interest in IT innovation, and a desire to drive continuous improvement across IT services.

Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we’re driven by growth and innovation, continuously expanding our reach to meenot the diverse needs of our clients. With nearly 300 dedicated professionals, we’re proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector.

Candidates should be aware that their first day of employment may be based at an alternative Redkite office, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required.

What Will You Be Doing?

Supervising and supporting the IT team, helping colleagues prioritise their work, develop their skills, and deliver an outstanding service
Championing innovation and supporting the firm’s AI journey, helping colleagues adopt new technologies safely, confidently, and in ways that deliver real value
Creating a positive and responsive support experience for colleagues across the firm, whether assisting face-to-face or remotely
Building strong relationships across the business as a visible, approachable, and trusted IT leader who understands users’ needs
Bringing structure, organisation, and a proactive mindset to the day-to-day delivery of IT services
Continuously reviewing and improving processes, administration, and ways of working to make IT more effective and user-focused
Taking ownership of escalated issues, ensuring colleagues feel supported and informed until a successful resolution is reached
Promoting positive technology habits, cyber security awareness, and a culture of shared responsibility across the firm
Playing a key role in IT projects, service improvements, and technology rollouts that enhance the colleague experience
Identifying opportunities to improve how IT supports the business, bringing fresh ideas and practical solutions that drive positive change

Requirements

Who We’re Looking For:

Experience in a Team Leader, Senior IT Support, IT Support Coordinator, or similar role
A genuine passion for delivering excellent customer service
Strong organisational and workload management skills
The ability to remain calm and focused during incidents and service issues
Excellent communication skills and the confidence to work with stakeholders at all levels
The ability to explain technical concepts in simple, non-technical language
Experience supporting Microsoft 365 environments
An interest in process improvement, automation, and modern workplace technology
A full driving licence and willingness

Benefits

What’s In It For You?

We’re committed to creating a supportive, collaborative, and high-performing legal team. You’ll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth. We value trust, teamwork and excellence, and offer an environment where you can grow and succeed.

A role where you can make a visible impact on how IT is delivered across the firm
Support to develop your leadership, organisational, and professional skills
Generous annual leave (plus additional days with length of service)
Option to buy or sell annual leave
Life Assurance
Redkite Rewards scheme
Pension Scheme
Contributions to gym membership
Career development and learning support

... and much more

How to Apply

If you’re ready to make a difference in a positive and dynamic environment, we’d love to hear from you.

At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.

Apply Now

Refine Your Search

it jobs in mamhilad, mon

IT Support Team Leader

IT Infrastructure Field Support Engineer

Schools Desktop Support Analyst

IT Engineer - Cloud & Infrastructure

IT Service Desk Analyst

Senior Service Desk Analyst

Service Desk Advisor (First Line Helpdesk)

Systems Analyst I

Senior IT Service Manager

1st Line Service Desk Team Lead

Finance Systems Analyst (D365 Finance & Operations) - 12 month FTC

Product Technical Support Engineer - TMS

IT Operations Lead (Admiral Money)

IT Apprentice

IT Technician

IT Manager

Technical Support Officer - End User Hardware and Devices

Solution Architect - (All Levels)

Technical Support Consultant

Head of IT

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