& recoveries manager Work, Jobs in Manchester, Eng (with Salaries)

Consumer Collections & Recoveries Manager
DF Capital —Manchester
- Full-time
- Salesforce
- Communication skills
- Annual leave
- Gym membership
Quick apply
12d
Registered Manager (New Mental Health Service)
Droylsden —Manchester
- £43,000 - £50,000 a year
- Full-time
- Management
- Rehabilitation centre
- Annual leave
- Referral programme
Quick apply
9d
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Deputy Manager - Residential Mental Health
Droylsden —Manchester
- Up to £37,000 a year
- Full-time
- Rehabilitation centre
- Organisational skills
- Leadership
- Annual leave
- Referral programme
Quick apply
CQC Registered Manager: Drugs And Alcohol Treatment
Canalside House —Failsworth
- £40,000 - £46,000 a year
- Full-time
- Management
- Microsoft Office
- Mentoring
Quick apply
Senior Technology Operations Manager
Direction Technology & Digital Solutions Ltd —Manchester Central
- £26,935.25 - £60,983.67 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
12d
Major Incident Manager Lead
Capgemini —Manchester
- Hybrid work
- AWS
- Communication skills
Major Incident Manager Lead
Capgemini Sogeti —Manchester
- Hybrid work
- AWS
- Communication skills
Manager Projects UK
Howco Group —Stockport
- Microsoft Word
- Microsoft Excel
- ERP systems
Quick apply
6d
Conveyancing Manager
Solaris Law Limited —Manchester
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- IT
- Free parking
- Employee discount
Quick apply
9d
Key Account Manager
DCBL —Runcorn
- £40,000 a year
- Full-time
- Customer service
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Property Manager
Shenton Group —Manchester
- £48,000 - £52,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Registered Manager (RMN) - Mental Health Nursing Home
Next Steps —Manchester
- From £50,000 a year
- Management
- Nursing home
- Driving
- Annual leave
Quick apply
Senior Programme Manager - Real Estate
Turner & Townsend —Manchester
- Full-time
- Management
- Contracts
- Leadership
Quick apply
Front of House Manager
Tanglewood Care Services —Trafford
- £28,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Quick apply
9d
Deputy Manager
Canalside House —Oldham
- £27,000 - £31,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
Quick apply
Recycling Manager
The Furniture Recycling Group —Oldham
- £33,000 - £35,000 a year
- Full-time
- Management
- Microsoft Office
- In-person
- Free parking
Quick apply
Head of TechOps Delivery
Betfred —Manchester
- £85,000 - £100,000 a year
- Full-time
- Project management
- Organisational skills
- Agile
Quick apply
Lifecycle Marketing Manager (Leads & Reactivation)
Playlist —Manchester
- Remote
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Compliance Manager
Northern Healthcare —Accrington
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Organisational skills
5d

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Consumer Collections & Recoveries Manager

DF Capital -
Manchester

Quick apply

Job details

Full-time
12 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Gym membership
Paid volunteer time

Qualifications

Salesforce
Communication skills

Full job description

We’re DF Capital – a specialist bank providing award-winning commercial finance, retail finance, and savings products to consumers and small businesses.

Based in Manchester, we serve thousands of customers across the UK and into Europe, supporting their ambitions with tailored financial solutions.

We help our customers realise their ambitions by doing things differently – combining the agility and innovation of a specialist lender with the security and service standards of a regulated bank. Whether it’s flexible lending structures or straightforward savings options, we focus on what matters most to our customers.

In 2025, we launched DF Capital Retail Finance – a subsidiary of DF Capital Bank Limited – to offer specialist hire purchase solutions to retail customers.

Our goal is simple: to do the absolute best for our customers, our communities, and each other.

Requirements

We are looking for a talented Collections Specialist to work on our Asset Finance proposition. You will join our Credit & Portfolio team with responsibility for supporting our customers should they fall into difficulties during their loan repayment period.

You will spend time with our customers to understand their circumstances and situation, enabling you to provide them with the help they need to get back on track and supporting them through to disposal of the asset (should that ultimately prove to be the best outcome.)

You will be customer focused, detail-driven, diligent, meticulous, and considered in your approach, making the right decisions to drive the best possible outcomes for the Bank and our customers.

RESPONSIBILITIES AND DUTIES:

DF Capital are passionate about providing employees with the right training and support to help them excel in their roles and future careers. We are confident that an applicant with the right attitude and drive will succeed in this role.

Other duties may be assigned outside of the following duties and responsibilities:

Lead on all contact with our customers in financial difficulties (you will be speaking directly to our customers every day), handling inbound and outbound calls, as well as written communications including complaints
Lead team of collection advisors
Deliver a positive and professional approach to collections, ensuring our customers are treated with respect and empathy at all times
Negotiate, monitor and implement repayment solutions that deliver the right outcomes for our customers and the Bank
Ensure the available arrangement/forbearance toolkit is fit for purpose and employed as intended
Manage our customers through the collections and recoveries process, all the way through to repossession
Instruct and liaise with third parties such as reconnection or repossession services
Continuously improve on processes, approaches and communications
Make recommendations on changes to strategy and policies to deliver the best outcomes for the Bank and our customer
Remain compliant with all applicable legislation and regulation at all times
Collaborate with internal teams such as Credit and Legal to ensure a coordinated approach to collections and recoveries
Maintain accurate and timely records of all customer interactions and recovery actions across the portfolio

REQUIREMENTS:

Extensive experience of supporting customers through the collection process in a regulated environment
Strong communication skills and a real ability to develop positive relationships over a phone call
Knowledge of best practice approaches to collections, including latest developments on fact finding and vulnerability management techniques
A proven ability to improve the way a collections team is managed, with a strong personal view on what good looks like
A commitment to delivering the best customer outcomes
A desire to lead and build a collections approach from scratch
Some knowledge of the asset finance sector, including repossession of goods
Highly adaptive, able to think their way through varied situations, whilst able to keep their eye on delivering the best outcomes
Able to adhere to company policy, and challenge existing thought processes in the right way
Experience with Salesforce would be beneficial
Experience of commercial collections and recoveries would be beneficial

Benefits

Private medical insurance for you and your partner
10% Employer pension contribution
30-day annual leave entitlement plus Bank/Public Holidays
Free Gym Membership
Discretionary annual bonus
Discretionary share awards
Life Assurance
Income Protection
Save As You Earn company share acquisition scheme
Tax efficient salary sacrifice scheme to obtain bicycles and electric vehicles
4 days of paid Volunteering leave to support our local communities
World Class offices located in the lively city centre of Manchester

Quick apply

Refine Your Search

& recoveries manager jobs in manchester, eng

Consumer Collections & Recoveries Manager

Registered Manager (New Mental Health Service)

Head of Corporate Relationships

Deputy Manager - Residential Mental Health

CQC Registered Manager: Drugs And Alcohol Treatment

Senior Technology Operations Manager

Major Incident Manager Lead

Major Incident Manager Lead

Manager Projects UK

Conveyancing Manager

Key Account Manager

Property Manager

Registered Manager (RMN) - Mental Health Nursing Home

Senior Programme Manager - Real Estate

Front of House Manager

Deputy Manager

Recycling Manager

Head of TechOps Delivery

Lifecycle Marketing Manager (Leads & Reactivation)

Compliance Manager

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