(education sites) Work, Jobs in Manchester, Eng (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Immigration Paralegal
TMC Solicitors Ltd —Manchester
- £25,000 - £27,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
Quick apply
10d
Achievement Tutor
The Manchester College —Manchester
- £30,750 - £47,339 a year
- Full-time
- Education
- Annual leave
- Employee assistance programme
10d
Sales Office Administrator
Advanced Protective Packaging Ltd —Manchester
- £20,000 - £30,000 a year
- Part-time
- Sales
- Customer service
- Computer literacy
- Free parking
Quick apply
5d
People Advisor
City in the Community —Manchester
- From £32,000 a year
- Full-time
- Administrative experience
- Human resources
- Agile
- Free parking
- Employee discount
Quick apply
3d
TikTok Live Presenter
Myteamz —Stretford
- £15 - £30 an hour
- Part-time
- Sales
- Social media management
- Presentation skills
- Free parking
- Profit sharing
Quick apply
9d
Assistant Project Manager
Marine Systems Technology —Winsford
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Engineering
- Project management
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
4d
Children's Activity Based Support Worker
Keys Children —Manchester
- £34,290 - £37,500 a year
- Cooking
- In-person
- Annual leave
- Employee assistance programme
Quick apply
14d
Coordinator - Adult Health & Fitness Courses
Competence Development Ltd/ Wigan Warriors College —Wigan
- £30,000 - £40,000 a year
- Part-time
- Education
- Organisational skills
- In-person
- Free parking
Quick apply
8d
Welfare Assistant
Salford Council —Salford
- £4,875 a month
- School
5d
Casual - Enrolment Process Support
TAMESIDE COLLEGE —Ashton-Under-Lyne
- £13.45 an hour
- Full-time
- Customer service
- IT
12h
School Attendance Assistant
ManchesterCityCouncil —Manchester
- £29,064 a year
- Full-time
- Organisational skills
- Communication skills
- School
9d
Course Leader
dBs Music —Manchester
- £38,000 - £42,000 a year
- Part-time
- Teaching
Quick apply
12h
Customer Service & operations assistant ( part-Time)
JD Seasonings —Wigan
- £11 - £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Dispatcher
Menzies Aviation —Manchester Airport
- Part-time
- Communication skills
Playworker - Out of School Clubs
St Vincent's Nursery - The Sunshine Club —Altrincham
- Up to £19,575 a year
- Part-time
- Childcare
- Working with children
- In-person
- Free parking
- Referral programme
Quick apply
5d
Childrens Residential Support Worker
Culina Roc LTD —Middleton
- £29,036 - £30,056 a year
- Full-time
- English
- Maths
- In-person
- Free parking
- Annual leave
Quick apply
1d
Teaching Assistant
Springfield Special School, Wilmslow SK9 2HA —Wilmslow
- £14.82 - £16.08 an hour
- Full-time
- Working with children
- Classroom experience
- In-person
- Sick pay
Quick apply
1d
Bailiff – HM Courts & Tribunals Service
HM Courts & Tribunal Service —Manchester
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee discount
2d
Online Tutor
TUTOR CONNECT LTD —Manchester
- £22.75 - £29.50 an hour
- Part-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
- Flexitime
- Work from home
Quick apply

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Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

(education sites) jobs in manchester, eng

Customer Support Advisor

Immigration Paralegal

Achievement Tutor

Sales Office Administrator

People Advisor

TikTok Live Presenter

Assistant Project Manager

Children's Activity Based Support Worker

Coordinator - Adult Health & Fitness Courses

Welfare Assistant

Casual - Enrolment Process Support

School Attendance Assistant

Course Leader

Customer Service & operations assistant ( part-Time)

Dispatcher

Playworker - Out of School Clubs

Childrens Residential Support Worker

Teaching Assistant

Bailiff – HM Courts & Tribunals Service

Online Tutor

I want to receive the latest job alerts for (education sites) in manchester, eng

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