Branch head Work, Jobs in Manchester, Eng (with Salaries)

Head of Branch Performance
The Co-operative Bank —Manchester
- Up to £126,000 a year
- Full-time
- Management
- Sales
- Leadership
17h
Regional Branch Manager - Manchester
Otto Car Ltd —Manchester
- £35,000 a year
- Full-time
- Management
- English
- In-person
Quick apply
Area Care Manager
Helping Hands —Manchester
- Up to £57,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
12d
Server
Louis Manchester —Salford
- Up to £16.46 an hour
- Full-time
- Customer service
- Paid training
- Employee assistance programme
Quick apply
Server
Tattu Manchester —Salford
- Up to £16.46 an hour
- Full-time
- Customer service
- Restaurant
- Paid training
- Employee assistance programme
Quick apply
12d
Learning & Development Manager
Permanently Unique Group —Salford
- £55,000 - £60,000 a year
- Full-time
- Sales
- Project management
- Travel
Quick apply
6d
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
Host
Fenix Manchester —Salford
- Up to £15.96 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
13h
Head Host
Tattu Manchester —Salford
- Up to £16.46 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Referral programme
Quick apply
4d
Hotel Manager
Brightstar Hospitality Management —Cheadle
- Weekend availability
- Sales
- Microsoft Office
- Hotel
Quick apply
Assistant Head of Reservations
Dakota Hotels —Manchester
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Protective Security - Senior Operations Specialist
The Co-operative Bank —Manchester
- Up to £60,000 a year
- Full-time
- Project management
- Leadership
- Communication skills
17h
Branch Manager - Manchester
Right Legal Group —Swinton
- £45,000 - £52,000 a year
- Monday to Friday
- No experience needed
- Leadership
Quick apply
Operations Manager
Providence Hotels —St Helens
- £45,000 a year
- Weekend availability
- Microsoft Office
- Hotel
- Leadership
Quick apply
Breakfast Supervisor / Duty Manager
Dalata —Salford
- Weekend availability
- Hotel
- Supervising experience
- Organisational skills
- Employee assistance programme
Quick apply
Group HR Generalist, Human Resources Manager
Seward Refrigeration Ltd —Urmston
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- Human resources
- Free parking
Quick apply
3d
Mobile Head Housekeeper
Hotelcare —Manchester
- £30,000 - £38,000 a year
- Weekend availability
- Hospitality
- Hotel
- Travel
Quick apply
Rental Manager
Northgate Vehicle Hire —Rochdale
- £33,000 - £35,000 a year
- Employee discount
Quick apply
13d
Store Manager
River Island —Stockport
- Full-time
- Leadership
- Annual leave
- Employee discount
Quick apply
IT Service Desk Manager
Express Solicitors —Manchester
- Up to £45,000 a year
- Windows
- Supervising experience
- Travel
- Employee assistance programme
13d

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Head of Branch Performance

The Co-operative Bank -
Manchester

Apply Now

Job details

Full-time
Up to £126,000 a year
17 hours ago

Benefits

Company pension

Qualifications

Management
Sales
Leadership
Communication skills
Banking

Full job description

About the role

Customer Service have the exciting opportunity to join them as Head of Branch Performance. A critical role to the delivery of our strategy, the successful candidate will set the commercial vision for the combined branch network of over 100 branches across Coventry Building Society and The Co-operative Bank. Building on the strong foundations of both brands, they will have the opportunity to create a unique high street experience for our customers.

The organisation has made significant investment in our branches including an ongoing, multi-million pound refresh programme, and this role will shape the contribution our branches make to our future customer missions: the power of family finance, the power of a place to call home, and the power of purposeful business.

As a key member of the Customer Service leadership team, the role holder will maintain a broad oversight of branch operations, supporting strategic decision‑making and driving organisational value. They will champion our products and services while ensuring consistently strong customer outcomes across all channels, whether in person, online or over the phone. Joining at a pivotal time, this role will help shape the future investment portfolio for our branch network, including new technology, training and tools for our branch colleagues.

The role holder will play a critical part in shaping and delivering strategies that enable colleagues to confidently identify and meet customer needs, building on the relationships created through exceptional service to deliver sustainable commercial growth. This will be achieved alongside a strong focus on governance, controls and adherence to regulatory obligations that strengthens the trust our customers have in us.

The successful candidate will have the opportunity to drive strategic and transformational change through our branch network with the potential to impact more than four million customers. They will lead a small team of Performance Managers, using data and insight to drive improvements, and will support the Head of Branch Banking in defining the future shape and strategy of the branch network in line with wider Group objectives and evolving brand positioning.

This role can operate from our Head Offices in Manchester or Binley, Coventry on a hybrid basis. It will also be expected that you will spend time regularly in our branches and at head office sites. This may involve overnight stays, as well as the need to travel some distances.

Benefits:

28 days holiday a year plus bank holidays and a holiday buy/sell scheme
Annual discretionary bonus scheme
Personal pension with enhanced contributions
Car allowance
Private medical and health screenings
Maternity, paternity and shared parental leave
Extensive wellbeing support
Life assurance (6 times annual salary)

Find out more about the fantastic benefits of joining Coventry Building Society here

We reserve the right to close this advert early if we receive a high volume of suitable applications.

About you

For this role you’ll need to have:

Extensive retail banking, customer focused leadership experience at a senior level
A strong focus on driving sustainable growth and continuous improvement of processes and ways of working
A proven track record in developing and executing group-level strategic plans that deliver customer value
A good awareness of competitor activity and external market conditions
Experience operating at pace and leading change in large, complex organisations, including transformation environments
Effective collaboration with product and marketing teams to develop clear, customer-focused propositions
Solid understanding of regulatory requirements, informing compliant sales processes and customer outcomes
Strong ability to analyse performance data, track progress, and identify improvement opportunities
Experience managing third-party suppliers and working within procurement frameworks
Highly effective written and verbal communication skills, including board-level engagement and stakeholder management

Experience in these areas would be helpful:

Tier 1 banking
Leading through an integration

About us

In 2025, Coventry Building Society purchased The Co-operative Bank. Bringing together our purpose-led building society with the UK’s original ethical bank was the start of an exciting journey.

Trusted by over four million people, we’re a mutually owned business free from shareholders, and with our combined experience of almost 300 years, our ethics and dedication will continue to guide us. Together, we have shared values and an ethical approach towards our members, customers and colleagues.

We’re officially recognised as a ‘Great Place to Work’ and our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and comprehensive support for wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation and we celebrate diversity. By working together, we know you’ll build more than just a career with us.

Flexibility and why it matters

We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you

Apply Now

Refine Your Search

branch head jobs in manchester, eng

Head of Branch Performance

Regional Branch Manager - Manchester

Area Care Manager

Server

Server

Learning & Development Manager

Operations & Administration Coordinator

Host

Head Host

Hotel Manager

Assistant Head of Reservations

Protective Security - Senior Operations Specialist

Branch Manager - Manchester

Operations Manager

Breakfast Supervisor / Duty Manager

Group HR Generalist, Human Resources Manager

Mobile Head Housekeeper

Rental Manager

Store Manager

IT Service Desk Manager

I want to receive the latest job alerts for branch head in manchester, eng

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