Customer relations representative Work, Jobs in Manchester, Eng (with Salaries)

Neighbourhood Partnership Specialist
OnwardHomes —Accrington
- £37,250 a year
- Call to connect
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
8d
Rent Support Specialist
OnwardHomes —Manchester
- £31,350 a year
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount
4d
Learning Mentor
Ed for All —Rochdale
- £18,000 - £24,000 a year
- Full-time
- Maths
- Experience working with children
- Mentoring
- Free parking
Quick apply
Property Clearance Operative
OnwardHomes —Manchester
- £13.64 an hour
- Call to connect
- Maintenance
- Driving
- Annual leave
- Employee discount
HR Advisor
OnwardHomes —Manchester
- £37,250 a year
- Call to connect
- Microsoft Excel
- Management
- Customer service
- Annual leave
- Employee discount
12d
Compliance Officer Domestic Heating
OnwardHomes —Accrington
- £43,900 a year
- Call to connect
- Hybrid work
- Maintenance
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
9d
Fundraising Sales Representative (Entry-Level)
Rise & restore —Manchester
- £24,784 - £50,000 an hour
- Temporary
- Hybrid work
- CRM software
- Sales
- Customer service
- Relocation assistance
Quick apply
11d
General Builder
OnwardHomes —Manchester
- £35,300 a year
- Call to connect
- Maintenance
- Construction experience
- Annual leave
- Employee discount
Human Resources Business Partner Support
Network Rail —Manchester
- From £25,500 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Analysis skills
- Annual leave
- Employee discount
2d
Senior HR Operations Specialist - EMEA
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
4d
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
Sales Executive
Brayley —Oldham
- £22,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Life insurance
- Referral programme
Quick apply
Fundraising sales rep
Rise and Restore —Manchester
- £10.50 - £12.00 an hour
- Temporary
- Hybrid work
- Sales
- Customer service
- Communication skills
Quick apply
8d
Operations Manager
Great Bear —Oldham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
5d
Assistant Manager, Kurt Geiger, Trafford
Kurt Geiger —Trafford
- Full-time
- Sales
- Retail management
- Employee discount
Quick apply
Commercial HR Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Human resources
- In-person
- Leadership
- Employee assistance programme
Senior Software Manager, QA
Anaplan —Manchester
- Hybrid work
- Management
- Java
- Product management
Quick apply
Managed Inventory Representative
RS —Stockport
- Microsoft Excel
- Sales
- Driving
4d
Relief Driver
Ifp-labs UK West Yorkshire Ltd —Halifax
- From £12.77 an hour
- Overtime
- Driving
- Free parking
Quick apply
2d
Head of Operations - Stagecoach Manchester & Merseyside
Stagecoach —Manchester
- Full-time
- Employee assistance programme
4d

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customer relations representative jobs near manchester, eng

Neighbourhood Partnership Specialist

OnwardHomes -
Accrington

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Job details

Permanent
£37,250 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
GCSE
Microsoft Office
IT

Full job description

About The Role

What you can expect from us

We offer a competitive salary of £37,250
32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
Opportunity to further increase annual leave with service or though the holiday purchase scheme.
Immediate entry to our Pension scheme (matched contributions up to 10%)
A great flexible working environment, with a range of family friendly policies
Simply Health cash plan with financial benefits and the option to extend to your family.
Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
Paid leave for absence including sickness, maternity, paternity, and adoption leave.
Access of up to £150 annually through the ‘Learning for life’ scheme
Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
Develop your career with support and access to training and qualifications.

About the Role

We are seeking a Neighbourhood Partnership Specialist to join our Neighbourhoods team in the Accrington/Blackburn area on a permanent basis. The purpose of the role is to deliver face to face customer services and housing support in our neighbourhoods, providing support to customers, delivering social impact and tenancy management services. Ensure high-quality customer service and collaborate well with colleagues and partners. Champion the Onward values to enable people and communities to be their best.

A valid full UK Driving License is required for this role.

Key Responsibilities

Social Impact

Identify and contribute to social impact opportunities within the Neighbourhood and across the region to deliver. Support the delivery of Neighbourhood Improvements and opportunities for customers. Develop strong connections with partners, organisations and community groups doing positive work in our communities.

Tenancy Management

Provide a comprehensive tenancy management service including letting our homes to minimise rent loss and to contribute to tenancy and neighbourhood sustainability and enforcement action where appropriate. Carry out estate inspections with partners and customers to identify improvements through the budget setting process and managing service charges effectively.

Tenancy Sustainment

Manage tenancies which may be at risk of failure by supporting the customers to be able to adhere to the term of the tenancy. Provide referrals to external and internal support pathways, work closely with statutory services and provide low level support by making use of Onward support offers.

Customer Service and Customer Voice

Focus on the delivery of high-quality customer service. Develop positive relationships with customers in line with the Onward + approach and listen, hear and act on the voice of customers.

Neighbourhood Plus

Collaborate effectively with colleagues from other teams and departments to help deliver neighbourhood initiatives linked to the Onward Difference.

Partnership Working

Contribute to excellent external partnership work to support effective service delivery. Be an ambassador for the organisation and an advocate for customers.

Professional Curiosity

Be professionally curious, including taking a proactive approach to safeguarding and vulnerabilities, making reasonable adjustments and effectively logging customer contact and contact details.

Skills and Experience

Knowledge and Awareness of related housing regulations/law.
Experience of delivering face to face customer service.
Experience of developing partnership working with support agencies, local authorities and community groups.
Engage and successfully work with complex and challenging caseloads/individuals.
Good understanding of the social, economic and political context in the neighbourhoods in which we operate.
Competent IT skills, including intermediate proficiency in Microsoft Office.
Ability to support external funding bids as and when required.
Experience of delivering on site projects and improvements.

Qualifications

Essential

Educated to a GCSE standard or equivalent qualifications/experience.

Desirable

Relevant professional qualification e.g - CIH

About Us

About Onward

Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region.

We believe that everyone deserves a place to call their own, which is why we’re committed to building 500 new homes each year. We do more than just provide a roof over our customers’ heads, we’re here to make a real difference.

In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential.

We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below.

If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on [email protected] and a member of the HR Team will be in touch.

#INDHP
#LI-AM

Apply Now

Refine Your Search

customer relations representative jobs in manchester, eng

Neighbourhood Partnership Specialist

Rent Support Specialist

Learning Mentor

Property Clearance Operative

HR Advisor

Compliance Officer Domestic Heating

Fundraising Sales Representative (Entry-Level)

General Builder

Human Resources Business Partner Support

Senior HR Operations Specialist - EMEA

IT Customer Experience Support Analyst

Sales Executive

Fundraising sales rep

Operations Manager

Assistant Manager, Kurt Geiger, Trafford

Commercial HR Manager

Senior Software Manager, QA

Managed Inventory Representative

Relief Driver

Head of Operations - Stagecoach Manchester & Merseyside

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