Data centre delivery lead Work, Jobs in Manchester, Eng (with Salaries)

Data Centre Operator
Computacenter —Manchester
- 12 hour shift
- Customer service
- IT
- Time management
11d
Data Centre Manager
ONNEC Group —Manchester
- £46,000 - £54,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- IT
Quick apply
1d
Data Centre Delivery Lead
AECOM —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Contracts
Senior Customer Journey Product Manager
CAML —Manchester
- £75,000 - £85,000 a year
- Full-time
- Agile
15h
Absconder Tracing Officers
Home Office —Salford
- £32,110 - £33,073 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
- Annual leave
11d
Accreditation and Access Coordinator
Manchester United —Manchester
- Weekend availability
- Organisational skills
- IT
- Annual leave
- Employee discount
11d
Control Centre Officer
National Crime Agency —Warrington
- £36,057 a year
- Weekend availability
- Hybrid work
- Presentation skills
- IT
- In-person
- Annual leave
19h
IT Service Manager
Government Digital Service —Manchester
- £45,131 - £49,065 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
5d
Business Analyst
FDM Group —Manchester
- Hybrid work
- Bachelor's degree
- Agile
- IT
- Annual leave
7d
Area Manager
Amazon UK Services Ltd. —Manchester
- Weekend availability
- Bachelor's degree
- Business
- Flexible schedule
Sector Lead - Power Infrastructure (Generation, Networks & Storage)
Worley —Manchester
- Management
- Master's degree
- Continuous improvement
7d
Cyber Security Lead
The Christie NHS Foundation Trust —Manchester
- £66,582 - £77,368 a year
- Full-time
6d
People Advisor
Bruntwood —Manchester
- £35,000 - £38,000 a year
- Full-time
- Human resources
- Annual leave
13d
ST2 Radiology Academy TSTL
NHS England —Manchester
- Part-time
- School
- Annual leave
14d
U.S. Market Expansion – Outbound Sales Support
Precision Media Group —Manchester
- From £525 a week
- Hybrid work
- CRM software
- Salesforce
- Business development
Quick apply
5d
Quality Assurance Manager
Hopwood Hall —Manchester
- £54,399 a year
- Full-time
- Analysis skills
- Teaching
- Free parking
- Employee discount
Quick apply
8d
Principal ICT Consultant - Data Centre and ICT Cabling Infrastructure
Arup —Manchester
- AutoCAD
- Schematics
- System design
Partnership and Quality Lead - Careers Learning and Development
GMCA —Manchester
- £44,075 - £48,226 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Agile
Business Analyst
DF Capital —Manchester
- Full-time
- Salesforce
- Bachelor's degree
- Business
- Annual leave
- Gym membership
Quick apply
Service Centre Team Manager
EXL Service —Manchester
- Full-time
- Management
- Customer service
- Supervising experience
- Employee stock purchase plan

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Data Centre Operator

Computacenter -
Manchester

Apply Now

Job details

Fixed term contract
11 days ago

Qualifications

Customer service
LAN
IT support
IT
Time management
Help desk

Full job description

Location: UK - Manchester | Job-ID: 218748 | Contract type: Fixed Term Contract | Business Unit: Information Technology

Data Centre Operator (shifts)

Fixed term contract until December 2026 (possible extension)

Life on the team

Based at the Manchester Data Centre.
Shift based, including days, nights, week days and weekends, working hours being 12 hour shifts with 1 hour lunch break.
Day shifts are 07:00 – 19:00 and night shifts are 19:00 – 07:00.

The candidate will be responsible for delivering onsite Data Centre Operational services to the IT infrastructure of multiple customers to agreed SLA’s.

What you’ll do
These include but are not confined to:

Working on a shift system in a 24 x 7 x 365 operation
Access management – access control / site access
Media Management activities
Hall Checks
Assistance with customer on boarding activities
Asset Management activities
Scheduled Task management
Server Reboots / Visual checks
Floor walks to identify server alerts & LED's
Management of deliveries and collections as per Data Centre policy
Device Installation
Power Cycling (request to power reset a server or device)
Equipment Inspection (request to inspect external conditions on a server or device such as display lights, visual status, or trace and check cables to ensure cable is plugged in and reseat if possible)
Command Entry (request to enter specific commands on server or device)
Ad hoc Patching (request to carry out ad hoc patching using pre-provisioned cables, installation and connection of patch leads)
Escort Engineer (engineers will be escorted to and from the correct area required)
Undertake ad hoc activities as directed by the Data Centre Management tiers
Proactively update customers with call status and resolution progress.
Progress/close service calls to a satisfactory conclusion on call management system.
Monitor/progress all alerts / open calls in queue.
Escalate potential service issues initially to designated escalation contact.
Ensure internal and contractual SLA is maintained.
Undertake ad hoc activities as directed by the Data Centre Management tiers.
Understand and ensure all Customer, Data Center and Computacenter procedures and directives are adhered to.
Carry out regular admin tasks such as tape backups, server checks etc., as required by external and internal customers
Provide cover for other analysts in their absence, either within the same team or across teams, when required.
Production of reports, shift handovers, notable event logs, and other reports as required.

What you’ll need

Skills Required:

Demonstrable experience of IT support environments within server/networking.
To escalate alert / call to resolution Customer care skills – ability to listen to and understand the customer’s needs
Excellent time management – able to work on own initiative. Ability to work within a pressurised environment.
Ability to work in a team or on your own as required.
Good knowledge of IT Platforms, equipment, and applications (e.g. PC Architecture, Lan Fundamentals),
Good understanding of service calls and Call management systems or Helpdesk equivalent.
Experience in rack builds and de-commissions
Flexibility when working shifts as you may be required to participate in shift swaps
Ability to take ownership of, and progress alerts / calls to resolution, within technical requirement for the role or, to escalate alert / call to resolution Customer care skills – ability to listen to and understand the customer’s needs.

Skills Desired:

Demonstrable experience in providing onsite Data Centre Operational services
Experience in the service provider marketplace

About us

Computacenter is a leading independent provider of IT infrastructure services, with about 21,000 employees worldwide. We work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology and managing our customers’ infrastructures.

We offer a friendly, open working environment without too much fuss about hierarchy. We are looking for professionals with diverse competencies, personalities and strengths who want to live our shared value of teamwork and performance.

Interested in joining a company with a strong sense of community?

We’re growing. We’re hiring. We encourage. We empower. We support.
#winningtogether #peoplematter

Apply Now

Refine Your Search

data centre delivery lead jobs in manchester, eng

Data Centre Operator

Data Centre Manager

Data Centre Delivery Lead

Senior Customer Journey Product Manager

Absconder Tracing Officers

Accreditation and Access Coordinator

Control Centre Officer

IT Service Manager

Business Analyst

Area Manager

Sector Lead - Power Infrastructure (Generation, Networks & Storage)

Cyber Security Lead

People Advisor

ST2 Radiology Academy TSTL

U.S. Market Expansion – Outbound Sales Support

Quality Assurance Manager

Principal ICT Consultant - Data Centre and ICT Cabling Infrastructure

Partnership and Quality Lead - Careers Learning and Development

Business Analyst

Service Centre Team Manager

I want to receive the latest job alerts for data centre delivery lead in manchester, eng

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