Development and operations manager Work, Jobs in Manchester, Eng (with Salaries)

Solar Operations Manager
Sustain Homes Limited —Didsbury
- Up to £50,000 a year
- Full-time
- CRM software
- Management
- Continuous improvement
Quick apply
Train Service Controllers
Northern Trains —Manchester
- £63,574 a year
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
4d
Business Development and Operations Manager
riverside motor company —Bolton
- £45,000 - £58,000 a year
- Full-time
- Data analysis skills
- Supervising experience
- Project management
Quick apply
1d
Senior Operations Manager -HV
OCS Group —Manchester
- No degree
- Contracts
- Leadership
Operations Manager
OCS Group —Manchester
- First Aid Certification
- Team management
- Communication skills
Quick apply
6d
Commercial Operations Manager
JM Corporate Services Ltd —Manchester
- £55,000 - £78,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Budgeting
- Free parking
- Annual leave
Quick apply
7d
Responsible Individual
Chroma Care —Accrington
- £65,000 a year
- Management
- In-person
- Annual leave
- Referral programme
Quick apply
Operations Manager
Invisiblebraces4u —Manchester
- £55,000 - £65,000 a year
- Weekend availability
- Hybrid work
- Management
- Continuous improvement
- Travel
- Annual leave
Quick apply
6d
Commercial Operations Manager
Frenkel Topping —Manchester
- £55,000 - £65,000 a year
- Hybrid work
- CRM software
- Business development
- Continuous improvement
- Employee assistance programme
Quick apply
Virtual Dental Key Account Manager
IQVIA —Manchester
- Full-time
- Remote
- CRM software
- Computer literacy
- No degree
- Work from home
- Employee discount
Account Manager
Citrus-Lime Limited —Manchester
- £35,000 - £40,000 a year
- Full-time
- CRM software
- In-person
Quick apply
Operations Manager
Great Bear —Oldham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Regional Operations Manager
OCS Group —Manchester
- Microsoft Office
- Continuous improvement
- Travel
Quick apply
4d
Screening Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Communication skills
Quick apply
4d
Disruption Controller
Northern Trains —Manchester
- £60,593 a year
- Mentoring
- Communication skills
- Employee assistance programme
- Employee discount
4d
Graduate Management Trainee
Open Asset Group —Manchester
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
6h
Sales Operations & Enablement Manager
Street Group —Manchester
- £50,000 a year
- Full-time
- Hybrid work
- Training & development
- Analytics
- Work from home
- Flexible schedule
Quick apply
6d
Senior Buyer - Site Works and Operations
Rolls-Royce SMR —Manchester
- £42,000 - £55,125 a year
- Full-time
- Hybrid work
- Microsoft Word
- Communication skills
13d
Business Management Trainee
Open Asset Group —Manchester
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Customer service
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
1d
Regional Operations Manager
SBFM —Manchester
- Weekend availability
- Computer literacy
- Microsoft Office
- Business development
1d

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Solar Operations Manager

Sustain Homes Limited
Didsbury

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Cycle to work scheme
Company pension

Qualifications

CRM software
Customer communication
Management
Resource allocation planning
Operations management
Stakeholder liaison
Client communication
Continuous improvement
Continuous improvement cycles oversight
Client services
Solar installation
Organisational skills
Construction contractor coordination
Project schedule tracking
IT
Management reporting
Customer support
Construction coordination
Customer interaction
Household contractor coordination
Communication skills
Operations leadership experience
Project progress tracking
Rota coordination

Full job description

About Sustain Electric Limited

Sustain Electric Limited is a rapidly growing solar installation company delivering over 100 solar installations every month across the UK. We are committed to providing high-quality renewable energy solutions and exceptional customer service, helping homeowners and businesses reduce their energy costs and environmental impact.

As our business continues to grow, we are seeking an experienced and highly organised Operations & Customer Success Manager to take ownership of the day-to-day operational delivery of our installation projects while ensuring an outstanding customer experience from start to finish.

The Role

This is a key leadership position within the business, responsible for ensuring that our installation operations run efficiently and effectively every day.

You will oversee engineer scheduling, installation planning, scaffolding coordination, parts and materials management, customer communications, workmanship quality & compliance ensuring every project is delivered on time and to the highest standard.

The successful candidate will be the operational hub of the business, managing multiple moving parts simultaneously, proactively resolving issues, and ensuring jobs proceed as planned while maintaining excellent customer satisfaction.

This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can confidently manage both planned operations and reactive challenges.

Key Responsibilities

Day-to-Day Operations Management

Take ownership of the daily operational delivery of all solar installation projects.
Manage engineer schedules, workloads, and diary planning to maximise productivity and efficiency.
Ensure installation jobs are fully prepared and ready to proceed as scheduled.
Coordinate scaffolding contractors, suppliers, and installation teams to ensure projects remain on track.
Monitor installation progress and proactively identify potential issues before they impact delivery.
Manage reactive operational issues including engineer availability, weather-related delays, customer requests, material shortages, and installation challenges.
Reallocate resources and adjust schedules when unforeseen circumstances arise.
Ensure all necessary documentation, equipment, and materials are in place prior to installation dates.
Liaise closely with installation teams to ensure smooth communication and project execution.
Maintain visibility of all active projects and ensure installation targets are achieved.
Manage a network of contractors and ensure the quality of work is maintained.
Ensure all work is carried out in line with MCS standards.

Customer Success & Journey Management

Own the customer journey from post-sale through to installation completion.
Act as the primary operational contact for customers once projects have been scheduled.
Provide regular updates and clear communication throughout the installation process.
Resolve customer queries, concerns, and escalations in a professional and timely manner.
Ensure customers receive a seamless and positive experience throughout their project.
Monitor customer feedback and identify opportunities to improve service delivery.

Supplier & Contractor Coordination

Manage relationships with scaffolding providers, suppliers, and subcontractors.
Ensure scaffolding installations and removals are completed in line with project schedules.
Coordinate deliveries of solar panels, inverters, batteries, mounting systems, and other equipment.
Monitor stock levels and work with suppliers to minimise installation delays.

Process Improvement & Reporting

Develop and improve operational processes to support business growth.
Monitor operational performance and identify areas for efficiency improvements.
Track and report on key operational metrics.
Support senior management with planning, forecasting, and operational reporting.
Contribute to the development of scalable systems and processes as the business continues to expand.

About You

Essential Experience & Skills

Previous experience in an Operations Manager, Installations Manager, Service Delivery Manager, Customer Success Manager, or similar operational role.
Experience coordinating field-based engineers, installers, or technical teams.
Electrical and solar qualifications
Strong diary management and scheduling experience.
Excellent organisational and planning skills.
Proven ability to manage multiple projects and priorities simultaneously.
Strong problem-solving skills with the ability to react quickly to changing situations.
Excellent communication and customer service skills.
Strong IT skills, including experience using CRM and scheduling systems.
Ability to work under pressure and maintain attention to detail.

Desirable Experience

Experience within solar, renewable energy, electrical, construction, utilities, or home improvement sectors.
Understanding of installation project management.
Experience working with subcontractors and external suppliers.
Knowledge of operational KPI reporting and process improvement.

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Cycle to work scheme

Licence/Certification:

Electrical qualification (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

development and operations manager jobs in manchester, eng

Solar Operations Manager

Train Service Controllers

Business Development and Operations Manager

Senior Operations Manager -HV

Operations Manager

Commercial Operations Manager

Responsible Individual

Operations Manager

Commercial Operations Manager

Virtual Dental Key Account Manager

Account Manager

Operations Manager

Regional Operations Manager

Screening Manager

Disruption Controller

Graduate Management Trainee

Sales Operations & Enablement Manager

Senior Buyer - Site Works and Operations

Business Management Trainee

Regional Operations Manager

I want to receive the latest job alerts for development and operations manager in manchester, eng

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