Freedom of information Work, Jobs in Manchester, Eng (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Information Officer
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Analysis skills
- University
- Communication skills
2d
Research Assistant in Mass Spectrometry based Metabolomics for in situ Seeded aggregation of alpha-synuclein
The University of Manchester —Manchester
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- Laboratory experience
- Analysis skills
- No degree
- Annual leave
- Employee discount
2d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £29,267 a year
- Full-time
- Sick pay
9d
Information Governance Officer (Technical)
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Annual leave
1d
Bailiff – HM Courts & Tribunals Service
HM Courts & Tribunal Service —Manchester
- £29,303 - £31,061 a year
- Part-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee discount
3d
STFC-funded Research Associate in Exoplanet Demographics
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Annual leave
Research Associate
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- Engineering
- Annual leave
Document Controller
AECOM —Manchester
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Project management
Senior Sales Administrator Toyota
RRG Group —Stockport
- £24,784.50 - £25,740.00 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
- Employee discount
Quick apply
3d
Research Associate in Robotics
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- C++
- Maths
- Annual leave
3d
Research Associate in 2D Materials
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- Presentation skills
- Annual leave
1d
Tesco Colleague
Tesco UK —Bramhall
- £13.28 - £14.55 an hour
- Part-time
1d
Public Health Officer (Age Well and Wider Determinants)
Trafford Council —Trafford
- £40,777 - £42,839 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Work from home
3d
PDRA for ENI UK Energy Futures Project at University of Manchester
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- Engineering
- University
- Annual leave
3d
Tree Officer
Trafford Council —Manchester
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Work from home
8d
Information Governance Lead
GMCA —Manchester
- £49,282 - £53,460 a year
9d
Programme Manager
Softcat —Manchester
- Hybrid work
- Agile
- IT
- Communication skills
- Flexible schedule
6d
Revenues Officer
Trafford Council —Trafford
- £25,989 - £28,598 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
- Work from home
AV and Digital Systems Technician
The University of Manchester —Manchester
- £32,080 - £36,636 a year
- Hybrid work
- Microsoft Office
- Project management
- Communication skills
- Annual leave
- Employee assistance programme
11d

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freedom of information jobs near manchester, eng

Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

freedom of information jobs in manchester, eng

Customer Support Advisor

Information Officer

Research Assistant in Mass Spectrometry based Metabolomics for in situ Seeded aggregation of alpha-synuclein

Jigsaw Homes Group Limited

Information Governance Officer (Technical)

Bailiff – HM Courts & Tribunals Service

STFC-funded Research Associate in Exoplanet Demographics

Research Associate

Document Controller

Senior Sales Administrator Toyota

Research Associate in Robotics

Research Associate in 2D Materials

Tesco Colleague

Public Health Officer (Age Well and Wider Determinants)

PDRA for ENI UK Energy Futures Project at University of Manchester

Tree Officer

Information Governance Lead

Programme Manager

Revenues Officer

AV and Digital Systems Technician

I want to receive the latest job alerts for freedom of information in manchester, eng

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