it support & infrastructure engineer Work, Jobs in manchester, eng (with Salaries)

MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
5d
IT Infrastructure Engineer
NCC Group —Manchester
- Full-time
- Hybrid work
- SQL
- Travel
- Linux
- Annual leave
Quick apply
10d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
Data Centre Operator
Computacenter —Manchester
- 12 hour shift
- Customer service
- IT
- Time management
1d
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
4d
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £42,085 - £46,541 a year
- Full-time
- Sick pay
10d
Senior Support Infrastructure Engineer
ANS Group Limited —Manchester
- Full-time
- Scripting
5d
Infrastructure Engineer
Thales —Cheadle
- Full-time
- Customer service
- Bachelor's degree
- Organisational skills
- Annual leave
- Employee discount
Apprentice Network & Infrastructure Engineer
North —Manchester
- £17,000 - £19,000 a year
- Full-time
- Microsoft Outlook
- Computer networking
- IT
Operational Technology Engineer
Siemens Energy —Manchester
- Full-time
- Mentoring
- Linux
Mainframe Systems Programmer (IMS)
Barclays —Knutsford
- Continuous improvement
- Scripting
IT Support Engineer
Hudson Hill Consulting —Wigan
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
12d
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
3d
Senior IT Infrastructure Engineer
Daisy Communications LTD —Cheadle Heath
- Up to £60,000 a year
- Full-time
- Azure
- AWS
- IT
Quick apply
10d
Network Engineer
Manchester Airport —Manchester
- Full-time
- Hybrid work
- Computer networking
- Free parking
- Employee discount
Software Engineer, Data Infrastructure & Acquisition - Manchester, United Kingdom
Speechify —Manchester
- Remote
- Doctoral degree
- Computer Science
- Master's degree
7d
Product Support Engineer
Amadeus IT Group —Manchester Airport
- 12 hour shift
- Maintenance
- IT
Senior IT Infrastructure Engineer
Total Processing Ltd —Manchester
- Azure
- Windows
- AWS
Quick apply

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MSP Helpdesk & Projects Engineer (2nd/3rd Line)

Use IT Computers Ltd
Blackburn

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
5 days ago

Qualifications

Azure
Software deployment
Disaster recovery
Firewall
Analysis skills
Scripting
PowerShell
Active Directory

Full job description

About the Role

We are seeking a versatile and highly capable MSP Helpdesk & Projects Engineer to join our team. This role is a balanced blend of advanced technical execution and core service delivery. You will split your time between driving infrastructure project work and resolving escalated 2nd/3rd line technical issues.

Because we operate as a tight-knit team, you will also play an active part on the helpdesk during peak times, ensuring our clients receive rapid, high-quality support whenever they need it. This role is perfect for a senior engineer who enjoys the variety of hands-on project delivery but remains happy to pitch in on the service desk to support the wider team.

Key Responsibilities

Project Delivery: Assist with scoping, planning, and executing technical migrations, infrastructure additions, and system rollouts within allocated timeframes.
Escalation Support: Act as a senior point of escalation for complex 2nd and 3rd line infrastructure, networking, and cloud queries.
Helpdesk Operations: Provide daily support on the service desk during peak periods or high-volume days to ensure SLAs are met.
Systems Maintenance: Deploy, monitor, and maintain core client infrastructure, ensuring systems run securely and efficiently.
Documentation: Maintain accurate client records, ensuring network diagrams, asset configurations, and procedures are kept up to date.

Key Technical Requirements

Proven, hands-on experience across standard MSP environments is essential:

Identity & Cloud: Solid administration and deployment experience with Microsoft 365, Azure/Entra ID, and standard Active Directory setups.
RMM & PSA: Comfortable utilising centralised monitoring, ticketing, and automation tools.
Networking & Security: Practical knowledge of firewalls, routers, switches, and endpoint security (EDR/MDR) solutions.
Backup & Disaster Recovery: Experience managing and testing server-level backups and cloud-to-cloud backup solutions.
Scripting: Ability to use basic scripting (PowerShell) to automate routine tasks and deployments.

Candidate Profile

MSP Experience: Previous experience working within a fast-paced Managed Service Provider environment is highly valued.
Team Player: A flexible approach, happy to switch gears between deep project work and busy helpdesk queues.
Problem Solver: Strong analytical and troubleshooting skills with a methodical approach to resolving technical challenges.
Communication: Clear, professional communicator who can confidently support business clients and collaborate with senior management.

Commercial & Compliance Alignment

This role requires an organised approach to compliance and structured change management. You will help ensure our clients remain aligned with industry standard frameworks (such as ISO 27001 and Cyber Essentials) through reliable deployment practices and consistent documentation hygiene.

Pay: £33,000.00-£40,000.00 per year

Work Location: Hybrid remote in Blackburn BB1 4LA

Quick apply

Refine Your Search

it support & infrastructure engineer jobs in manchester, eng

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

IT Infrastructure Engineer

3rd Line Support Engineer SME - FTC

Data Centre Operator

IT Field Support Engineer

3rd Line Support Engineer

1st Line Support Engineer

Jigsaw Homes Group Limited

Senior Support Infrastructure Engineer

Infrastructure Engineer

Apprentice Network & Infrastructure Engineer

Operational Technology Engineer

Mainframe Systems Programmer (IMS)

IT Support Engineer

IT Customer Experience Support Analyst

Senior IT Infrastructure Engineer

Network Engineer

Software Engineer, Data Infrastructure & Acquisition - Manchester, United Kingdom

Product Support Engineer

Senior IT Infrastructure Engineer

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