Passenger services Work, Jobs in Manchester, Eng (with Salaries)

Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
9d
Aircraft Cleaning Agent - Part Time - Night Shift
Swissport International AG —Manchester
- £13.19 an hour
- Part-time
- Communication skills
- Free parking
- Employee assistance programme
2d
Customer Care Agent
ABM UK —Manchester Airport
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
13d
Ramp Agent/Baggage Handler
PrimeFlight —Manchester
- Overtime
- Supervising experience
- Driving
- Communication skills
- Free parking
- Employee discount
9d
Customer Care Agent
ABM —Manchester Airport
- Full-time
- Customer service
- Communication skills
13d
Airport Driver
ABM UK —Manchester Airport
- £14.36 an hour
- Full-time
- Driving
- Employee discount
Quick apply
13d
Hospitality Host
Manchester Airport —Manchester
- £13.45 an hour
- Full-time
- Hospitality
- Customer service
- Computer literacy
- Free parking
- Employee discount
CDC 1st Line Cyber Apprentice
Manchester Airport —Manchester
- Day shift
- Travel
- IT
- Communication skills
- Free parking
- Employee discount
Relief Pupil Escort
Bury Council —Bury
- £13.55 an hour
- Call to connect
- School
Cleaner
ISS Facility Services —Manchester
- £13.45 an hour
- Monday to Friday
- Customer service
11d
Train Dispatcher (RSA Grade)
Transpennine Express —Huddersfield
- £29,733 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Experienced PCV Coach Driver (UK & European Tours)
Elite Services Ltd —Stockport
- £14.00 - £17.50 an hour
- Weekend availability
- Heavy lifting
- Customer service
- Driving
- Free parking
- Annual leave
Quick apply
5d
H2S Self Employed Passenger Assistant Manchester
HATS Group —Salford
- £12.71 an hour
- Part-time
- English
- School
- Annual leave
- Flexible schedule
Quick apply
Minibus Driver - Age UK
Bury Care Academy —Bury
- £12.71 an hour
- Part-time
- Hybrid work
- Driving
- Annual leave
4d
Traffic Management Operative
Go Traffic Management —Salford
- £12.21 - £15.00 an hour
- Weekend availability
Quick apply
Facilities Assistant
ISS Facility Services —Preston
- Microsoft Office
- Communication skills
Quick apply
Watch Manager
Manchester Airport —Manchester
- Supervising experience
- Leadership
- Free parking
- Employee discount
9d
Part Time School Contract PSV Drivers (School Routes)
Elite Services Ltd —Stockport
- £13.00 - £17.50 an hour
- Part-time
- Childcare
- Maintenance
- English
- Free parking
- Paid training
Quick apply
5d
Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Cheadle
- £35,000 a year
- Full-time
- Customer service
- Travel
- Communication skills
- Gym membership
Quick apply
5d
PCV Driver / Passenger Assistant
Cheshire East Council —Middlewich
- £28,598 - £31,022 a year
- Full-time
- Driving
- Travel
- School
- Paid training
- Annual leave

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Passenger Services Agent

PrimeFlight -
Manchester

Apply Now

Job details

9 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Referral programme

Qualifications

Customer service
GCSE
Communication skills

Full job description

At PrimeFlight UK we take pride in our part of enabling our customers to make the right connections at the right time. We believe that it’s the small things that matter - details, improvements and investments that make a collective difference for our customers, employees, partners, and the world we live in.

If you would like to be part of this service, putting our customers at the centre of what we do, then we would love to hear from you about joining our team.

Working in the Front of House Team you will be assisting the Passenger Services Manager to ensure that the service delivered to our customers is consistently professional and to an exceptionally high standard.

All processes must be performed in a smooth, timely and accurate manner. You should be able to demonstrate a hard-working, adaptable attitude and be able to thrive in a busy workplace

Role Responsibilities:

Complete processes and activities, in accordance with both CAA and DfT regulations and Airline(s), Airport(s) and company procedures.
To ensure the overall Passenger experience of passengers handled by PrimeFlight UK Limited is of an exceptional standard at all times.
Complete the check in and boarding process for passengers and their baggage, in accordance with European Aviation Safety Agency and the CAA regulation and in line with the Airline(s) policies, procedures and requirements.
Provide and maintain an excellent standard of customer service.
Work cohesively as part of the team so as to maximize co-operation leading to the efficiency and effectiveness of the operation.
Ensure effective communication with other departments as to maximise co-operation leading to the efficiency and effectiveness of the operation.
Ensure Memo’s/Station Instructions are read at beginning of each shift to ensure you are up to date with any changes relevant to your role.
Deal with customer complaints/problems, at source where possible, keeping line management informed.
Ensure within your role as an individual or member of the Front of House team you meet any targets/SLA/KPI set by the Airline(s) or PrimeFlight UK
Ensure a record of any incidents/accidents involving customers, staff, equipment & aircraft are reported immediately to your line manager.
Ensure all paperwork and administrative duties are completed in a timely manner and relevant information is forwarded where appropriate.
Ensure all equipment used such as wheelchairs are checked and conform to Health and Safety standards.
Ensure all working areas such as Check in desks, Ticket desk and Gates are in safe working order and to report any faults.

What were looking for?

We have plenty of challenge to keep you motivated, build on your current skills, and help you to grow. These will be your key responsibilities; you should recognise some of these in relation to your current skills and experience as well as some objectives that you will need training & development to achieve.

A desire to deliver exceptional customer service.
Effective communication and relationship building skills.
Ability to deal effectively with difficult people.
A proactive approach to working together.
Accuracy in both theoretical and practical workplace applications – an eye for detail.
An ability to work on one’s own initiative.
Ensure all Airline Service Level Agreements are met or exceeded
Ensure that all Key Performance Indicators are met or exceeded
All performance variances must be actioned promptly and honestly to ensure the integrity of the PrtimeFlight UK.
High level of performance and attendance.
Compliance of all Regulatory Bodies, HSE, Airline(s) Airports(s) and company procedures.
Demonstrate a high standard of personal presentation complying with the uniform standards and behaving in a polite and professional manor at all times.
The ability to perform tasks efficiently and accurately within defined time constraints.
Ability to perform all tasks with accuracy, efficiency and in a safe manner within defined time constraints

Core - English and Maths GCSE or equivalent grade C or above
Desirable - A recognised customer service training programme
Desirable - knowledge of airline systems and procedures.
Desirable- Work experience in an airport in a customer facing role.

Why Join Us?

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Referral programme

PrimeFlight UK is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

Apply Now

Refine Your Search

passenger services jobs in manchester, eng

Passenger Services Agent

Aircraft Cleaning Agent - Part Time - Night Shift

Customer Care Agent

Ramp Agent/Baggage Handler

Customer Care Agent

Airport Driver

Hospitality Host

CDC 1st Line Cyber Apprentice

Relief Pupil Escort

Cleaner

Train Dispatcher (RSA Grade)

Experienced PCV Coach Driver (UK & European Tours)

H2S Self Employed Passenger Assistant Manchester

Minibus Driver - Age UK

Traffic Management Operative

Facilities Assistant

Watch Manager

Part Time School Contract PSV Drivers (School Routes)

Private Jets Sales Consultant - £35,000pa + 10% Uncapped Commission

PCV Driver / Passenger Assistant

I want to receive the latest job alerts for passenger services in manchester, eng

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