scheduling manager Work, Jobs in manchester, eng (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
1d
Programme Manager
ANS Group Limited —Manchester
- Full-time
- Azure
- Analysis skills
- Project management
Operations Manager
CLNQ —Manchester
- From £60,000 a year
- Full-time
- Hospitality
- Salesforce
- Travel
- Employee discount
Quick apply
Operations Manager, Salford
BBC —Salford
- £45,000 - £55,000 a year
- Full-time
- Team management
- IT
11h
Trading Manager
Morrisons —Manchester
- Hospitality
- Team management
- Employee discount
Quick apply
Senior Scheduling Planner
BBC —Salford
- £60,000 - £74,000 a year
- Full-time
- Hybrid work
- Preschool
1d
Office Manager
Mahood Marquees —St Helens
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Flexitime
Quick apply
2d
Office Manager
Fantox —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Food Manager
Sainsbury's —Altrincham
- From £32,700 a year
- Management
- Leadership
- Employee discount
Office Manager
Property services Mcr Ltd —Swinton
- £25,000 - £31,053 a year
- Full-time
- Maintenance
- Administrative experience
- Human resources
- Free parking
Quick apply
2d
Purchasing Manager
HG Stephensons Ltd —Stockport
- From £45,000 a year
- Full-time
- Microsoft Excel
- In-person
- Leadership
- Health & wellbeing programme
Quick apply
BA Cityflyer Crew Controller
British Airways —Manchester
- £32,554 - £36,171 a year
- 12 hour shift
- Computer literacy
- Bachelor's degree
5d
Receptionist
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
2d
Events & Partnerships Manager
Debenhams Group —Manchester
- Full-time
- Mentoring
- Contracts
- Leadership
- Employee discount
Quick apply
Development Manager
Contact Theatre —Manchester
- £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Organisational skills
7d
Project Planner
Rolls-Royce SMR —Manchester
- £50,600 - £66,465 a year
- Full-time
- Hybrid work
2d
Property Manager
Ascend Properties —Sale
- Up to £28,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
- Annual leave
Quick apply
Bid Manager
Perch Group —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Financial services
- Health & wellbeing programme
- Sick pay
Quick apply
1d
Operations Manager
Mitie —Stockport
- Full-time
- Engineering
- Maintenance
- Leadership
1d
Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
1 day ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

scheduling manager jobs in manchester, eng

Helpdesk Manager

Programme Manager

Operations Manager

Operations Manager, Salford

Trading Manager

Senior Scheduling Planner

Office Manager

Office Manager

Food Manager

Office Manager

Purchasing Manager

BA Cityflyer Crew Controller

Receptionist

Events & Partnerships Manager

Development Manager

Project Planner

Property Manager

Bid Manager

Operations Manager

Service Coordinator

I want to receive the latest job alerts for scheduling manager in manchester, eng

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