Security & guest services host Work, Jobs in Manchester, Eng (with Salaries)

Security & Guest Services Host
ABM UK —Manchester
- Weekend availability
- Customer service
- English
- Guest services
- Employee discount
Quick apply
2d
Security & Guest Services Host
ABM —Manchester
- Weekend availability
- Customer service
- English
- Guest services
2d
Premium Lounge Host
Legends Global (Europe) —Manchester
- Weekend availability
- Hospitality
- Customer service
- IT
Quick apply
13h
Group Sales Manager
Manchester Portland Hotel By Sunday —Manchester
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee discount
Quick apply
3d
Hotel Receptionist
Mercure St-Helens Hotel —St Helens
- £12.71 an hour
- Part-time
- Bilingual
- Hospitality
- Sales
- Flexitime
Quick apply
Corporate Receptionist
Mitie —Halifax
- £13.45 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Outlook
4d

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Security & Guest Services Host
ABM UK —Manchester
Answer incoming calls and provide appropriate information. Support: Online chat or telephone service for urgent support in a crisis.
Quick apply
2d
Security & Guest Services Host
ABM —Manchester
Answer incoming calls and provide appropriate information. Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort the guest…
2d

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security & guest services host jobs near manchester, eng

Security & Guest Services Host

ABM UK -
Manchester

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Job details

Full-time
2 days ago

Benefits

Cycle to work scheme
Employee discount

Qualifications

Customer service
English
Complaint handling
Host/hostess experience
SIA
Guest services
Communication skills

Full job description

LOCATION: The Corn Exchange

SHIFT PATTERN: 4 on 4 0ff, 12hr shifts, 42 hours per week

PAY RATE: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

ROLE OVERVIEW AND PURPOSE

We are searching for a professional, trustworthy Guest services host who would enjoy working in an exciting, fast-paced environment. The Guest services host will ensure that all guests and visitors receive a warm welcome and a lasting first impression of the center.

KEY RESPONSIBILITIES

Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort the guest where possible to the location/destination.
Being knowledgeable about the local area, attractions, directions, and facilities and to supply this information to guests on a regular basis.
Answer incoming calls and provide appropriate information.
Responsible for cash float
Build relationships and loyalty with guests, colleagues, and brand partners always, with an ability to anticipate their needs.
Ensuring the safety and well-being of our guests and co-workers by maintaining a knowledge of crisis and emergency procedures
Maintain personal hygiene standards all times
Ensuring inter-departmental communication and cooperation in the interest of better guest satisfaction.
Maintain professional grooming standards.
Ensure KPI’s are delivered and met.
Adhering to data protection protocols GDPR

REQUIRED SKILLS AND EXPERIENCE

The ideal Guest Services Host will:

Previous experience in a customer-facing role
Excellent customer service skills and is passionate about exceeding guest expectations
Able to work in a fast-paced working environment and remain calm under pressure
Must be able to work shifts at any time of the day, including weekends, event days and bank holidays
Have good telephone manner
Be able to demonstrate experience in complaint handling
Possess a good command of English and has excellent communication skills (written and verbal)
Comfortable with change and ability to embrace new ways of working
Have excellent interpersonal, communication and presentation skills and be able to connect with all partners and live up to our mission statement: “We are focused on delivering an exceptional guest experience which captures the heart from the moment you arrive”

Requirements

MUST HOLD A VALID SIA DOOR SUPERVISOR LICENSE

Benefits

We’re proud to offer a great range of benefits including:

24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
Mental Health support and Life Event Counseling
Get Fit Programme
Financial and legal support
Cycle to work scheme
Access Perks at Work, our innovative employee app where you can find:

Perks: discounts, gift cards, cashback, and exclusive offers
Life: Search for resources and tools on topics ranging from family and life to health, money and work
Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visit our

About ABM:

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

For more information, visit .

ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

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security & guest services host jobs in manchester, eng

Security & Guest Services Host

Security & Guest Services Host

Premium Lounge Host

Group Sales Manager

Hotel Receptionist

Corporate Receptionist

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