Software support engineer Work, Jobs in Manchester, Eng (with Salaries)

Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
Field Installation Engineer - North
Lightfoot —Manchester
- £35,000 a year
- Full-time
- Driving
- In-person
- Annual leave
Quick apply
Arcade Technician
bph events ltd —Manchester
- From £20,000 a year
- Part-time
- Customer service
- Driving
- Travel
Quick apply
5h
Product Design Engineer
Overland Outfitters UK LTD —Northwich
- £28,000 - £32,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Free parking
Quick apply
7d
Software Engineer (DV Security Clearance)
CGI —Manchester
- Full-time
- Azure
- Java
- AWS
Quick apply
Test Analyst
Core Outcome Solutions Limited —Manchester
- £35,000 - £44,000 a year
- Full-time
- Computer Science
- Engineering
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
14d
Associate Software Engineer
Awaze —Manchester
- Hybrid work
- AWS
- Employee discount
1st/2nd Line IT Engineer
technologE Ltd —Manchester
- From £27,500 a year
- Full-time
- Azure
- Windows
- Computer networking
- Free parking
- Profit sharing
Quick apply
1d
Software Engineer
PortSwigger —Knutsford
- Full-time
- APIs
Quick apply
1d
Software Engineer, Intern (Placement Year)
Interact Software —Manchester
- Hybrid work
- Java
- SQL
- JavaScript
- Annual leave
- Gym membership
Quick apply
9d
Software Engineer
Finova —Salford
- Hybrid work
- Azure
- DevOps
- AWS
- Annual leave
- Employee assistance programme
9d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Principal Software Engineer
Northrop Grumman —Manchester
- £73,000 - £109,400 a year
- DevOps
- Java
- AWS
- Relocation assistance
Civil & Structural Engineering Degree Apprenticeship (Level 6)
Northern Structural Services —Macclesfield
- £21,000 - £24,000 a year
- Full-time
- AutoCAD
- Civil engineering
- University
- Free parking
- Annual leave
Quick apply
Web Development Engineer I (UK)
Discovery Education —Manchester
- £30,500 - £34,300 a year
- Full-time
- Azure
- Java
- AWS
Quick apply
1d
Naimuri - Software Engineer - Manchester
QinetiQ —Manchester
- Part-time
- Hybrid work
- Computer Science
- Engineering
- AWS
- Work from home
- Employee discount
11d
Software Engineer
Barclays —Knutsford
- DevOps
- System design
- Financial services
Software Engineer - Front end
On the Beach —Manchester
- Full-time
- Hybrid work
- AWS
- APIs
- Annual leave
- Work from home
4d
Software Developer – Manchester
Citrus-Lime —Manchester
- From £40,000 a year
- Full-time
- Azure
- Microsoft Office
- JavaScript
Graduate CAD Engineer
Durrants —Manchester
- £26,000 - £29,000 a year
- Full-time
- CAD
- Engineering
- Microsoft Office
- Free parking
- Life insurance
Quick apply
7d

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Business Systems Support Engineer I

Brand Addition -
Manchester

Quick apply

Job details

Full-time

Qualifications

Software troubleshooting
ERP systems
Microsoft SQL Server
Magento
Warehouse management system
SQL
Database design
Software quality assurance
REST
Organisational skills
IT
Web services
Communication skills
Office experience
T-SQL

Full job description

We are looking for a bright, professional and enthusiastic individual with experience of working in an office environment; the candidate must have excellent communication skills, able to work well with a team and can also manage their own workload and time management.

The Business Systems Support Engineer I, will report to the IT Support Manager in our ICT department. The role will require the candidate to support Business System issues at a 1st/2nd line level, which may include troubleshooting and issue resolution with a SQL Database environment. The role will cover a range of Business Systems including ERP, Ecommerce sites, Redemption sites, Finance Systems, Reporting Platforms, WMS and Shipping Software. The candidate may need to liaise with our supporting partners such as point-of-sale system provider, payment processor and other partners as identified for existing and new deployments. This role will bring opportunities to get involved with other IT related projects.

This is a hybrid office role, and the candidate should expect to be in the Manchester office a minimum of 3 days per week to support internal stakeholders.

The ideal candidate must have a passion to learn and develop their skills further. Knowledge supporting ERP, WMS, and ecommerce systems is beneficial, and an understanding of TSQL query techniques to troubleshoot data will be useful. The candidate should demonstrate strong problem-solving skills. Knowledge of associated business systems (Finance, Tax, WMS etc.) is a plus.

Responsibilities include:

Supporting end-user issues on a variety of IT Business Systems with a primary focus on an ERP/Order Processing System, WMS platform and Ecommerce platform.
Supporting our customers with first line requests for our Magento ecommerce stores.
Raising support tickets with 3rd party vendors where appropriate.
Investigate ecommerce site issues raised by internal teams or clients, complete first-line troubleshooting and escalate technical defects where needed.
Clearly documenting system issues for feedback to the development team.
Supporting the ICT team with small to medium sized projects and helping to develop a yearly roll-out schedule.
Provide QA support for our ecommerce updates, new developments and configuration changes as needed.
Using TSQL to identify data issues and provide resolutions to issues.
Performing other business systems tasks related to the role for ongoing maintenance and operation of the systems.
Monitor recurring issues, keep accurate support records and contribute to process improvements and knowledge documentation.
Have knowledge and oversight to other associated business systems.

Must have:

Excellent interpersonal and organisational skills.
Experience supporting variety of business systems including ERPs, Warehouse Management Systems and Ecommerce platforms.
Basic understanding of how e-commerce website function, including categories, product data, promotions, user roles and order processes.
Experience working with databases; including good working knowledge of database design and relationships. TSQL experience is desirable.

It would be useful if the candidate had experience with:

Experience working with cXML and Restful Web Services.
Experience supporting Magento 2 or a similar e-commerce platform in a B2B or B2C environment.
SQL Server Administration
Candidate must demonstrate a working knowledge/understanding of a quote to invoice process.
VAT System Knowledge
Working Knowledge of Finance Systems
Software QA, Troubleshooting experience

Quick apply

Refine Your Search

software support engineer jobs in manchester, eng

Business Systems Support Engineer I

Field Installation Engineer - North

Arcade Technician

Product Design Engineer

Software Engineer (DV Security Clearance)

Test Analyst

Associate Software Engineer

1st/2nd Line IT Engineer

Software Engineer

Software Engineer, Intern (Placement Year)

Software Engineer

Helpdesk Manager

Principal Software Engineer

Civil & Structural Engineering Degree Apprenticeship (Level 6)

Web Development Engineer I (UK)

Naimuri - Software Engineer - Manchester

Software Engineer

Software Engineer - Front end

Software Developer – Manchester

Graduate CAD Engineer

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