Sr manager, emea field marketing Work, Jobs in Manchester, Eng (with Salaries)

Senior Customer Journey Product Manager
CAML —Manchester
- £75,000 - £85,000 a year
- Full-time
- Agile
2d
Regional Operations Manager
FBS-Hormann —Manchester
- Full-time
- Management
- Data analysis skills
- Supervising experience
Quick apply
14h
Senior Product Manager - SaaS - Spectre
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Marketing & Communications Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee discount
Senior Vice President, OPS Business Technology Liaison Manager
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
Head of Regional Marketing (EMEA)
LGC Group —Bury
- Full-time
- Hybrid work
- Marketing
- English
- No degree
Quick apply
2d
(Sr.) Product Marketing Manager (m/f/d)
Nexperia Germany GmbH —Manchester
- Engineering
- English
- Business development
3d
Senior Product Manager - SaaS - Partner Platform
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
- Flexible schedule
Quick apply
2d
Senior Marketing Performance & Insight Manager
Awaze —Manchester
- Hybrid work
- Analysis skills
- Communication skills
- Marketing
- Employee discount
14d
People Operations Manager
OrderYOYO —Manchester
- Up to £50,000 a year
- Analysis skills
- Human resources
Quick apply
1d
Senior Brand Manager
Essity —Didsbury
- Full-time
- Hybrid work
- Leadership
- Communication skills
8d
Team Operations Manager
TLT —Manchester
- Full-time
- Hybrid work
- Team management
- Leadership
13d
Senior Product Manager - CRM - SaaS
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
1d
Sr Customer Sucess manager
Zenoti —Manchester
- Communication skills
Quick apply
2d
Transformation Excellence Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
7d
External Communications Manager, EMEA and UK
Kennedys Law - UK —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Project Manager- Global PMO
Arxada —Manchester
- Full-time
- PMP
- Project management
- Bachelor's degree
Business Development Manager
Perch Group —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Partnership Director
Equans —Winsford
- Up to £95,000 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Engagement Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Communication skills
- Annual leave

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sr manager, emea field marketing jobs near manchester, eng

Senior Customer Journey Product Manager

CAML -
Manchester

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Job details

Full-time
£75,000 - £85,000 a year
2 days ago

Qualifications

Jira
Kanban
Agile

Full job description

We’re looking for a Senior Customer Journey Product Manager to play a pivotal role in shaping and delivering outstanding, end-to-end customer experiences. This is a high-impact leadership position at the centre of transformation, where you’ll own and define the journeys that matter most to our customers.

You’ll set a clear vision for simple, intuitive and digitally enabled experiences, ensuring journeys are seamless across channels, suppliers and touchpoints. Acting as the senior voice of the customer, you’ll champion low-effort, high-quality interactions and ensure every change delivers measurable value.

This role is equally about building capability and leading through influence -establishing standards, aligning stakeholders and embedding a product-led, customer-first mindset across the organisation.

Please note: This is a 9-12 month fixed term contract.

Key responsibilities

Own and define critical customer journeys, including future-state, digital-first designs
Lead end-to-end experience design (journeys, channels and communication strategies)
Act as the senior CX authority, governing all customer-impacting change
Define and track journey performance metrics, identifying friction and driving continuous improvement
Manage and prioritise a backlog of journey enhancements, translating CX needs into deliverable outcomes
Influence and align senior stakeholders across CX, Operations, Technology and Commercial teams
Drive standardisation to reduce complexity and enable scalable delivery
Ensure consistency across all suppliers, channels and customer touchpoints

What you’ll bring

Experience

Proven experience owning and optimising customer journeys or products in complex organisations
Strong track record delivering cross-functional transformation initiatives
Experience in digital transformation and/or operational service environments
Ability to simplify complex processes into intuitive, customer-friendly experiences
Demonstrated ability to influence senior stakeholders
Data-led mindset, with experience using insights to drive prioritisation and performance

Knowledge & expertise

Deep understanding of customer journey management and service design
Knowledge of digital-first and multi-channel engagement models
Strong understanding of agile and product-led delivery frameworks
Awareness of regulatory/compliance considerations in customer journeys

Technical skills

Customer journey mapping and service design
Translating business needs into user stories and requirements
Backlog ownership and value-driven prioritisation
Data analysis and performance measurement (e.g. customer effort, satisfaction, conversion)
Familiarity with agile tools (e.g. Jira, Scrum, Kanban)

Key behaviours

Customer-first mindset with a passion for simple, effective experiences
Strategic thinker who can balance long-term vision with delivery
Strong stakeholder management and influencing skills
Collaborative and able to work across diverse teams
Proactive problem solver with a solution-led approach
Resilient and adaptable in a fast-paced, transforming environment

IND789

Apply Now

Refine Your Search

sr manager, emea field marketing jobs in manchester, eng

Senior Customer Journey Product Manager

Regional Operations Manager

Senior Product Manager - SaaS - Spectre

Marketing & Communications Manager

Senior Vice President, OPS Business Technology Liaison Manager

Head of Regional Marketing (EMEA)

(Sr.) Product Marketing Manager (m/f/d)

Senior Product Manager - SaaS - Partner Platform

Senior Marketing Performance & Insight Manager

People Operations Manager

Senior Brand Manager

Team Operations Manager

Senior Product Manager - CRM - SaaS

Sr Customer Sucess manager

Transformation Excellence Manager

External Communications Manager, EMEA and UK

Project Manager- Global PMO

Business Development Manager

Partnership Director

Engagement Manager

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