Recovery agent Work, Jobs in Manchester, Gtm (with Salaries)

High Risk Recoveries Agent
Clear Business —Sale
- £25,000 - £28,750 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Quick apply
Inbound Collections Agent
DCBL —Runcorn
- £24,000 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee assistance programme
Quick apply
Breakdown Response Agent
SIXT UK —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Claims Fraud Handler
Zego —Halifax
- Hybrid work
- Communication skills
Quick apply
11d
Paralegal
Ascent Performance Group Ltd —Manchester
- £26,325 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
Billing & Recharge Agent
SIXT UK —Manchester
- Full-time
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
Quick apply
Recoveries/Claims Handler
Invicta Fleet Limited —Manchester
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Call Centre Agent
Churchill Recovery Solutions —Knowsley
- Up to £25,000 a year
- Part-time
- Hybrid work
- Management
- Customer service
- IT
Quick apply
4d
Residential Conveyancer
Mallory Pryce —Manchester
- £40,000 - £52,000 a year
- Hybrid work
- Organisational skills
Quick apply
Conveyancing Assistant
Mallory Pryce —Manchester
- Hybrid work
- Sales
- Organisational skills
Quick apply
Collections Agent
Finclusion —Macclesfield
- £30,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Credit Controller
Travel Counsellors —Manchester
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
Damage Manager
SIXT UK —Manchester
- Full-time
- Analysis skills
- Leadership
- Employee assistance programme
Quick apply
Reservations Agent
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Collections & Recoveries Manager
Allica Bank —Manchester
- Full-time
- Hybrid work
- Banking
Collections Strategy Manager
JaJa Finance Ltd —Manchester
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Agile
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Psychological Wellbeing Practitioner
Mersey Care NHS Foundation Trust —Whiston
- £32,073 - £39,043 a year
- Full-time
- Computer literacy
- Communication skills
9d
Residential Conveyancer - Hybrid
Mallory Pryce —Chorley
- Hybrid work
- Organisational skills
Quick apply
Senior Mental Health Practitioner
Mersey Care NHS Foundation Trust —Warrington
- £39,959 - £48,117 a year
- Full-time
- Care plans
- Communication skills
5d
FMA Domestic Cleaner
Mersey Care NHS Foundation Trust —Prescot
- £25,272 a year
- Part-time
- Flexible schedule
4d

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High Risk Recoveries Agent

Clear Business -
Sale

Quick apply

Job details

Full-time
£25,000 - £28,750 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee discount

Full job description

Are you a skilled negotiator with a knack for managing high-risk accounts? Do you thrive in a challenging environment where your expertise in debt recovery can make a significant impact? If so, we have the perfect opportunity for you!

The Role

As a High-Risk Recoveries Agent, you will be responsible for recovering debts from high-risk customers with significant balances and complex issues. You will also manage accounts undergoing complex change of tenancy processes and collaborate with third-party Debt Collection Agencies (DCAs) to oversee the end-to-end collection of debt up to the point of litigation.

What you’ll be doing

Portfolio Management: Effectively manage a defined portfolio of high-risk customers through the debt collection process.
Debt Queries: Oversee and manage all debt-related queries for your portfolio by handling inbound calls and correspondences.
Customer Contact: Actively contact overdue customers using statement of account reconciliations and other methods to review overdue balances.
Resolution Management: Aim for first-time resolution by agreeing on payment plans and resetting Direct Debits to avoid future debts.
Team Collaboration: Work with supporting teams to escalate balances and move accounts through the debt management process.
Tenancy Cases: Collaborate with Change of Tenancy teams on complex cases to verify tenancy details and collect outstanding debt.
Complaint Resolution: Review and resolve complaints in line with our processes, supporting the payments specialist team and customer resolution team.
Dispute Resolution: Liaise with our Customer Resolution Team to resolve disputes preventing payment.
Compliance: Ensure adherence to company policies, collections processes, and regulatory standards.
Regulatory Standards: Ensure all activities comply with GDPR and quality policies.

Your experience

Previous experience in a high-risk debt collection role dealing with complex customer issues.
Previous experience working within a utilities industry collecting customer debt.
Experience of working with defined ledgers of customer debt.
In-depth knowledge of debt management systems and how best to use these to manage customer debt.
In-depth knowledge of regulatory and legal frameworks impacting management of customer debt.

Our Story

Clear Business was established with the goal of simplifying our customers' lives and making our colleagues' experiences more rewarding. As one of the top providers for small businesses in the UK, we offer a truly distinctive service by providing all essential services in one place: Phone, Broadband, Mobile, Water, Gas, Green Electricity, Payment Services, and Insurance.

For more than two decades, our growth journey has been marked by various accolades, such as Investors in People, The Northern Contact Centre Awards 2023, and Learning at Work Week Awards 2023. Our latest achievement was receiving the 'One to Watch' award from Best Companies.

In return for your hard work, you’ll get

It takes all kinds of people to make Clear Business the success that we are, and we’ve got a range of benefits to make sure everyone is happy.

Pension contributions and life assurance coverage.
Generous discounts at numerous high street and online retailers.
25 days of annual leave, increasing to 28 days based on tenure.
Enjoy your birthday off every year.
Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
Cycle to work and travel loans for people wanting a greener commute.
Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice.

The important extras

Hybrid working model: the choice to work remotely for three days.
Engage in charity fundraising and volunteering activities as part of our giving back initiative.
Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social gatherings.
Full time/Permanent contract of 37.5 hours per week.
No weekends and every bank holiday off.

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Clear Business is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

Across Clear Business, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to pre-employment checks.

#LI-KG1

We are one of the UK’s leading providers of essential services to small businesses. We supply a wide range of essential services – Fixed Lines, Broadband, Mobile, Water, Gas, Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result, we have been recognised by the following awards:

The Lloyds Bank National Business Awards 2019
Greater Manchester Business Awards 2019
Lanarkshire Business Excellence Awards 2019

Email: [email protected]

Quick apply

Refine Your Search

recovery agent jobs in manchester, gtm

High Risk Recoveries Agent

Inbound Collections Agent

Breakdown Response Agent

Customer Claims Fraud Handler

Paralegal

Billing & Recharge Agent

Recoveries/Claims Handler

Call Centre Agent

Residential Conveyancer

Conveyancing Assistant

Collections Agent

Credit Controller

Damage Manager

Reservations Agent

Collections & Recoveries Manager

Collections Strategy Manager

Psychological Wellbeing Practitioner

Residential Conveyancer - Hybrid

Senior Mental Health Practitioner

FMA Domestic Cleaner

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