Senior customer service representative Work, Jobs in Manchester, Gtm (with Salaries)

Transport Carrier Manager UK & Ireland
CHEP —Manchester
- Full-time
- Hybrid work
- Leadership
- Employee assistance programme
9d
Customer Assistance Representative - Manchester
Enterprise Mobility —Manchester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Annual leave
- Employee discount
2d
Head of Standards & Verification
Training Qualifications UK —Sale
- £65,000 a year
- Full-time
- Project management
- Continuous improvement
- Leadership
- Annual leave
- Life insurance
Quick apply
1d
Part-Time Sales Development Representative
K3 Advisory Group —Bolton
- £28,000 - £50,000 a year
- Part-time
- Sales
Quick apply
9h
Graduate Sales Development Representative - Manchester
Leyton —Manchester
- Hybrid work
- Tax experience
Business Development Representative
IRIS —Manchester
- Full-time
- Hybrid work
- Sales
- No experience needed
- Computer skills
7d
Head of Customer Service
PC Group —Blackburn
- Temporary
- Hybrid work
- Management
- APIs
Quick apply
Department Manager, Mens Footwear Department, Selfridges Trafford - Mat Cover
Kurt Geiger —Manchester
- Full-time
- Employee discount
Quick apply
8d
Personal Assistant
GMCA —Manchester
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Administrative experience
- Travel
14d
Permit Officer
OCS Group —Manchester
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Maintenance
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Salford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
5d
Business Development Lead (Digital Customer Solutions/Retail)
CHEP —Manchester
- Full-time
- Hybrid work
- Sales
- Business development
Country General Manager, UKI
CHEP —Manchester
- Full-time
- Hybrid work
Commercial HR Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Human resources
- In-person
- Leadership
- Employee assistance programme
Senior Service Assurance Manager
Marks & Spencer —Salford
- Full-time
- Hybrid work
- DevOps
- IT
- In-person
- Employee discount
2d
Personal Assistant to Principal and SLT (with HR support)
Star Academies —Radcliffe
- £35,412 - £39,152 a year
- Call to connect
- Customer service
- Administrative experience
- Organisational skills
Senior Propositions Manager
NCC Group —Manchester
- Full-time
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Business Development Representative
LegalVision —Manchester
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Sick pay
Quick apply
Trainee Sales
NDS GROUP LTD —Huddersfield
- £24,580.00 - £39,427.89 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
- Work from home
- Employee discount
Quick apply
Senior HR Advisor
Precision Polymer Engineering Limited —Blackburn
- £45,000 - £50,000 a year
- Full-time
- Human resources
- Annual leave

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Transport Carrier Manager UK & Ireland

CHEP -
Manchester

Apply Now

Job details

Full-time
9 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance

Qualifications

Procurement
Logistics
Leadership

Full job description

Manager, Carrier Management – UK & Ireland
Location: Manchester (hybrid, with regular site and supplier engagement)
Type: Full time, Permanent

Are you a commercially minded transport or logistics leader with experience managing complex carrier networks at scale? Do you thrive where cost optimisation, service delivery and stakeholder management collide, and where your decisions directly impact national supply chain performance?

CHEP is hiring a Manager, Carrier Management – UK & Ireland, a critical role responsible for overseeing our carrier network across the region. You’ll own relationships with 150+ carriers, ensure capacity across all lanes, and drive performance, cost and compliance across a considerable transport spend.

You’ll sit at the heart of our network, partnering with Supply Chain, Procurement and Commercial teams, while leading a team of analysts and coordinators to deliver consistent, high-performing transport solutions.

This role blends operational delivery with commercial ownership, offering the opportunity to shape how our transport network performs today and evolves for the future.

If you’re motivated by complexity, pace and impact, this is a standout opportunity to make your mark.

What We’re Looking For

Experience & Capability

Proven experience in transport, logistics or carrier management within complex, multi-site environments
Strong understanding of the UK carrier market and transport operations at scale
Track record of cost optimisation, supplier management and performance improvement
Experience working cross-functionally with Procurement, Operations and Commercial teams
Ability to influence senior stakeholders in a matrix environment

Leadership Behaviours

Commercially astute, balancing cost, service and operational priorities
Confident communicator at senior stakeholder level
Able to manage multiple priorities in a fast-paced environment
Strong people leader with the ability to develop and coach teams

Key Responsibilities

Ensure carrier capacity across all UKI lanes (contracted and spot market)
Manage carrier performance (service, cost, compliance and systems)
Build and maintain relationships with carriers at owner and director level
Drive cost optimisation initiatives and transport efficiency improvements
Partner cross-functionally to deliver effective transport solutions
Lead and develop a team of 4 supporting carrier management activity
Align UKI operations with European standards and frameworks

Why Join CHEP?

Influence a large transport network across UK & Ireland
Work in a complex, high-impact, multi-stakeholder environment
Exposure to strategic supply chain and transport decision-making
Clear pathway into senior logistics and supply chain leadership roles

What’s in It for You?

Competitive salary
Annual bonus (typically 15%)
Car allowance
Private healthcare (family cover)
Share scheme
Flexible working
25 days holiday + option to buy/sell additional leave
10% pension contribution
Life Assurance & EAP

Why This Role?

This is a role for someone who wants more than just operational delivery.
You’ll be responsible for ensuring the network works, improving how it performs, and influencing how it evolves.

Remote Type

Hybrid Remote

Skills to succeed in the role

Coaching, Collaboration, Disruptive Thinking, Feedback, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Mentorship, Motivating Teams, Prioritization, Self-Awareness

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Work Location: In person

Apply Now

Refine Your Search

senior customer service representative jobs in manchester, gtm

Transport Carrier Manager UK & Ireland

Customer Assistance Representative - Manchester

Head of Standards & Verification

Part-Time Sales Development Representative

Graduate Sales Development Representative - Manchester

Business Development Representative

Head of Customer Service

Department Manager, Mens Footwear Department, Selfridges Trafford - Mat Cover

Personal Assistant

Permit Officer

Operational Support Officer

Business Development Lead (Digital Customer Solutions/Retail)

Country General Manager, UKI

Commercial HR Manager

Senior Service Assurance Manager

Personal Assistant to Principal and SLT (with HR support)

Senior Propositions Manager

Business Development Representative

Trainee Sales

Senior HR Advisor

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