Claims handler Work, Jobs in Manchester (with Salaries)

Claims Handler
Direct Line Group —Manchester
- Customer service
- Employee discount
Claims Handler
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Intervention Claims Handler
Intact Insurance UK Limited —Halifax
- Hybrid work
- Sales
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
Customer Claims Fraud Handler
Zego —Halifax
- Hybrid work
- Communication skills
Quick apply
8d
Customer Service Claims Handler
The Vella Group —Warrington
- £27,976 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Store discount
Quick apply
Casualty Technical Sensitive Claims Handler
Benefact Group —Manchester
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
13d
FNOL Claims Handler
Zego —Halifax
- Weekend availability
- Hybrid work
Quick apply
Recoveries/Claims Handler
Invicta Fleet Limited —Manchester
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee discount
Quick apply
Complex Motor Claims Handler
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —Manchester
- Communication skills
- Negotiation
Quick apply
9d
Legal Motor Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Commercial Property Claims Handler
Intact Insurance UK Limited —Manchester
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
14d
Third Party Motor Claim Handler
QDOS Assist —Wilmslow
- £24,000 - £27,000 a year
- Full-time
- Phone etiquette
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Fast Track Liability Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
- Negotiation
- Employee discount
Assistant File Handler - Industrial Disease
Keoghs —Bolton
- Full-time
- Hybrid work
- Employee discount
Property Claims Handler - (Drainage & Underground Services)
Catalyst Services UK Ltd —Delph
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Casualty Litigated Claims Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Specialist NDA Intermediate Track File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Employee discount
Fast Track Quantum File Handler
Keoghs —Bolton
- Full-time
- Hybrid work
- Microsoft Excel
- English
- IT
- Employee discount
Medical Agency File Handler
Express Solicitors —Manchester
- £23,400.00 - £27,411.66 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Employee assistance programme

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Claims Handler

Direct Line Group -
Manchester

Apply Now

Job details

Permanent

Benefits

Company pension
Employee discount

Qualifications

Customer service

Full job description

Claims Handler

Manchester

Hybrid 50:50 Home / Office Split

DLG is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of DLG or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.

What you'll be doing
In this role, you will support our Landlord, Tradespeople and SME customers throughout the commercial property claims journey. From the moment a claim is logged through to final resolution, you’ll coordinate repairs or replacements, process settlements and ensure customers are kept fully informed every step of the way.

You’ll work proactively to minimise disruption to customers’ day‑to‑day operations, progressing claims efficiently, juggling multiple tasks at pace and navigating a range of digital systems.

Your key responsibilities will be:

Supporting customers from first notification of loss through to settlement.
Coordinating repairs, replacements or alternative solutions depending on the claim.
Managing the full end‑to‑end claims process across commercial property portfolios.
Maintaining regular, proactive communication with customers, suppliers and stakeholders.
Minimising operational disruption by progressing claims efficiently and effectively.
Using multiple digital systems to log updates, process claims and manage documentation.
Ensuring all decisions align with regulatory requirements and Treating Customers Fairly principles.

What you'll need

Excellent customer service experience, ideally within a fast‑paced environment.
Experience with commercial property or claims handling is beneficial but not essential — full training will be provided.
Ability to multitask, prioritise and manage a busy workload effectively.
A collaborative mindset, with a willingness to learn and support colleagues.
Strong customer focus, with a commitment to delivering high‑quality service.
Confident digital skills, including the use of Microsoft products and other systems.

Ways of Working

Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 50% of their time in the office

Benefits

We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:

Employer contributed pension

Annual company bonus

Discounts on Insurance products

Generous holiday allowance

Flexible benefits package including optional health and dental insurance

Buy as you earn share scheme

Employee discounts and cashback

Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.

Apply Now

Refine Your Search

claims handler jobs in manchester

Claims Handler

Claims Handler

Intervention Claims Handler

Customer Claims Fraud Handler

Customer Service Claims Handler

Casualty Technical Sensitive Claims Handler

FNOL Claims Handler

Recoveries/Claims Handler

Complex Motor Claims Handler

Legal Motor Claims Handler

Complaints Handler

Commercial Property Claims Handler

Third Party Motor Claim Handler

Fast Track Liability Handler

Assistant File Handler - Industrial Disease

Property Claims Handler - (Drainage & Underground Services)

Casualty Litigated Claims Handler

Specialist NDA Intermediate Track File Handler

Fast Track Quantum File Handler

Medical Agency File Handler

I want to receive the latest job alerts for claims handler in manchester

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