Helpdesk it Work, Jobs in Manchester (with Salaries)

IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
IT Technician
Remtek Systems Ltd —Salford
- £28,000 - £30,000 a year
- Overtime
- Windows
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
3d
IT Services Technician (1st / 2nd line)
HNC —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
8d
Property Helpdesk Advisor
Bupa —Salford Quays
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Gym membership
- Referral programme
Quick apply
8d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
IT Services Technician (1st / 2nd line) - Huddersfield New College
Calderdale Council —Huddersfield
- £26,818 - £28,634 a year
- Full-time
- Customer service
- Organisational skills
- IT
6d
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
1d
ITSM Helpdesk Specialist (ITIL)
Tesco Mobile —Manchester
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
Hub Senior IT Technician – North
E-ACT National Team - North Hub —Oldham
- £32,597 - £36,363 a year
- IT
- School
- Annual leave
- Employee assistance programme
1d
IT Services Technician - Huddersfield New College
Kirklees Council —Huddersfield
- Full-time
- Customer service
- Organisational skills
- IT
6d
1st Line Technical Support
Community Integrated Care —Widnes
- £24,852 - £25,654 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Employee assistance programme
- Employee discount
Quick apply
2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Life insurance
Service Desk Analyst
EXL Service —Manchester
- Full-time
- Customer service
- Windows
- Organisational skills
- Employee stock purchase plan
IT Field Service Engineer - Hope Works & South
Breedon Group plc —Hope
- Full-time
- Hybrid work
- Windows
- Free parking
Quick apply
Support Country and Infrastructure Lead
Siemens Energy —Manchester
- Full-time
- English
- Communication skills

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IT Support Technician

Just Tech IT Ltd
Leigh

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
GCSE
Windows
Microsoft Office
Driving
IT support
SharePoint
IPsec
IT
Communication skills
Active Directory
Help desk
VPN

Full job description

Previous experience working on a helpdesk in multi client environment essential, please do not apply without that experience. Ideally looking for local candidates.

The Company

Just Tech IT is a nationwide Dental IT systems and support company, based in Leigh, we look after clients across the country acting as an outsourced IT Department.

Role

To suit an enthusiastic, IT Support Technician, who is happy to get involved in all aspects of the job.

Provide 1st and 2nd line support for all customers via phone, email or remote access in a fast paced environment.

Responsibilities

Log all incidents and requests within the managed service system.

Keep track of ongoing work and pick up incoming work.

Manage, prioritise and plan own work queue and deal with calls within SLAs.

Liaise with 3rd Party Suppliers to resolve issues for our customers.

Monitor and manage the protection of supported systems, including but not limited to RMM, antivirus and backup.

Perform maintenance and upgrades of software and hardware in response to RMM alerts, support tickets and customer needs.

Proactively drive your own workload, have the ability work under own initiative identify and drive through opportunities for improvement/change.

To create and maintain knowledge base articles to enable consistency.

Update and acquire information from clients.

This role may require some travel to customer locations countrywide with overnight stays sometimes at short notice, candidates who do not wish to travel will still be considered.

Requirements

Excellent communication and customer service skills with a positive attitude essential.

Good problem-solving skills and ability to deliver consistently to tight timescales and changing priorities.

Strong working knowledge of Windows 10 & 11, Windows Server, RDP, Microsoft Office, Active Directory, Azure Active Directory, Workgroups, Microsoft 365 (Office Apps, SharePoint, One Drive), Dropbox Business, MSP Tools, Terminal services, IPSEC VPN, printing technologies.

Ability to learn new technologies and terminology quickly.

You will have previous experience in a IT Helpdesk role

Full UK driving license preferred.

Benefits

Hybrid Working. Mondays & Fridays employees work from home, Tuesday, Wednesday & Thursday are office based.

Job Type: Permanent

20 Days Holiday + Public Holidays

**DO NOT CONTACT IF YOU ARE A RECRUITMENT AGENCY**

Job Types: Full-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Benefits:

On-site parking
Work from home

Education:

GCSE or equivalent (required)

Experience:

IT Support: 2 years (required)
Customer service: 2 years (required)

Work Location: Hybrid remote in Leigh WN7 2PW

Quick apply

Refine Your Search

helpdesk it jobs in manchester

IT Support Technician

IT Technician

IT Services Technician (1st / 2nd line)

Property Helpdesk Advisor

IT Support Analyst

IT Services Technician (1st / 2nd line) - Huddersfield New College

IT Field Support Engineer

ITSM Helpdesk Specialist (ITIL)

Hub Senior IT Technician – North

IT Services Technician - Huddersfield New College

1st Line Technical Support

2nd Line Support Analyst

Service Desk Analyst

IT Field Service Engineer - Hope Works & South

Support Country and Infrastructure Lead

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