Primary eye care Work, Jobs in Manchester (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
9d
Patient Advisor
Optical Express Group —Manchester
- £27,000 a year
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Data Protection and Compliance Manager
RRG Group —Salford
- £23,322.00 - £31,995.60 a year
- Part-time
- Management
- Supervising experience
- Travel
- Employee discount
Quick apply
Administration Assistant
Hart Process Services —Stockport
- £13.25 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
Education Recruitment Consultant
Operam Education Group —Bamber Bridge
- £26,500 - £33,500 a year
- Temporary
- Communication skills
- Annual leave
- Sick pay
Quick apply
Principal Recruitment Consultant - Education
Operam Education Group —Brighouse
- £28,500 - £37,000 a year
- Temporary
- Communication skills
- School
- Annual leave
- Sick pay
Quick apply
Education Recruitment Team Manager
Operam Education Group —Brighouse
- From £37,000 a year
- Full-time
- Mentoring
- Leadership
- Annual leave
- Sick pay
Quick apply
Project Coordinator (Event Production)
Sterling Event Group —Altrincham
- From £30,420 a year
- Temporary
- CAD
- Driving
- IT
- Free parking
- Referral programme
Quick apply
9d
Service Desk Specialist
wavenet —Stretford
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Student Coordinator
HCRG Care Group —Runcorn
- £28,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
2d
Residential Property Manager
WS Residential —Brighouse
- £25,000 - £26,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
6d
Ophthalmology Account Manager - North West & Northern Ireland
Santen —Manchester
- £53,576 - £73,667 a year
- Full-time
- Remote
- Sales
Quick apply
Substance Misuse Nurse
Change Grow Live —Widnes
- £38,114.53 - £44,469.24 a year
- Employee assistance programme
- Employee discount
5d
Membership Manager (North West)
The 93% Club —Manchester
- Full-time
- Hybrid work
- Communication skills
- School
Quick apply
Cleaner - Whitefield Community Primary School
Bury Council —Whitefield
- £13.45 an hour
- Monday to Friday
Practice Manager
ASDA —Oldham
- Full-time
- In-person
- Store discount
- Annual leave
6d
Premises Assistant - Beaumont Primary Academy
Kirklees Council —Huddersfield
- School
2d
Account Manager
Stobart —Appleton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Director - Transaction Services
Xeinadin —Manchester
- Communication skills
- Annual leave
- Employee assistance programme
Commercial Account Manager
IPS —St Helens
- Full-time
- Microsoft Powerpoint
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year
9 days ago

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

primary eye care jobs in manchester

Optical Assistant - Customer Care Office Based

Patient Advisor

Data Protection and Compliance Manager

Administration Assistant

Education Recruitment Consultant

Principal Recruitment Consultant - Education

Education Recruitment Team Manager

Project Coordinator (Event Production)

Service Desk Specialist

Student Coordinator

Residential Property Manager

Ophthalmology Account Manager - North West & Northern Ireland

Substance Misuse Nurse

Membership Manager (North West)

Cleaner - Whitefield Community Primary School

Practice Manager

Premises Assistant - Beaumont Primary Academy

Account Manager

Director - Transaction Services

Commercial Account Manager

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