Technical support Work, Jobs in Marcham, Oxf (with Salaries)

Technical Support Specialist (Hardware)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Engineering
- Annual leave
Quick apply
5d
Application Support Analyst
Quarrydale Consulting Ltd —Sands
- £24,500 - £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Continuous improvement
- Bereavement leave
- Sick pay
Quick apply
3d
Technical Business Support Officer
ODS —Oxford
- £40,900 - £41,939 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
10d
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Helpdesk Manager (Telecoms)
Iceblue Global —Swindon
- £38,000 - £42,000 a year
- Weekend availability
- Management
- Customer service
- Computer networking
- Free parking
Quick apply
8d
After-Sales & Warranty Specialist
CCR (Carrier Commercial Refrigeration) —Abingdon
- Analysis skills
- HVAC
Helpdesk Administrator - 1700 - 2200
Equans —Oxford
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
Network Operations Centre (NOC) Engineer
Gigaclear —Abingdon
- £26,000 - £28,000 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
Quick apply
14d
Technical Support Specialist (Control Systems)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Hybrid work
- Engineering
- Python
- Annual leave
Quick apply
MDM IT Support
NHS Professionals —Aylesbury
- £14.89 - £16.93 an hour
- Temporary
- Travel
- Annual leave
Quick apply
12d
Technical Support Manager
Aggreko —Swindon
- Full-time
1d
IT Support Apprentice
QA Apprenticeships —Abingdon
- £15,600 a year
- Full-time
- IT
- Communication skills
Technical Material Support Specialist (Spanish speaker)
ATEXIS —Brize Norton
- Full-time
- Spanish
- Maintenance
Quick apply
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
IT Technician
Burford Secondary School —Burford
- £29,064 - £31,022 a year
- Part-time
- SharePoint
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
10d
Customer Support Technician
Ricoh —Reading
- Communication skills
5d
Apprentice IT Support Officer
University of Oxford —Oxford
- £26,686 a year
- University
- IT
- Annual leave
4d
Junior Support Analyst
Esri UK —Aylesbury
- From £28,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Travel
- In-person
- Health & wellbeing programme
- Work from home
Quick apply
11d
Helpdesk Administrator
Equans —Oxford
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
Technical Support Advisor - Bókun (French Speaker)
Tripadvisor —Oxford
- Weekend availability
- Customer service
- English
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply

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technical support jobs near marcham, oxf

Technical Support Specialist (Hardware)

Infinitesima -
Abingdon

Quick apply

Job details

£55,000 - £62,000 a year
5 days ago

Benefits

Annual leave
Company pension

Qualifications

Engineering
Physics
Root cause analysis
Microscopy

Full job description

Would you like to be instrumental in enabling the next generation of semi-conductors?

Are you a Technical Support Specialist (Hardware) who can support our technical group in supporting the global deployment, reliability, and performance of our systems? Our team provides technical expertise across system hardware, control systems, manufacturing development whist partnering with Applications, Customer Support, Engineering, and Manufacturing teams.

Are you a highly collaborative engineer who enjoys solving complex technical problems, working across disciplines, and supporting high-performance semiconductor metrology systems in the field and in manufacturing?

If this resonates, read on….

Reward and Benefits:

£55,000 to £62,000 (depending on experience)

25 days annual leave, death in service and private health care benefits, personal pension contributions of 4% with salary sacrifice and a generous EMI Share scheme

Based in Abingdon, Oxford, UK, we are a high calibre team of 100 plus people and we are growing fast. We are backed by global financial and industry investors including Applied Ventures, the strategic venture arm of the industry leading equipment company.

About the role:

A typical day for a Technical Support Specialist (Hardware) could look like this:

Hardware Technical Support & Escalation

Providing advanced troubleshooting support for complex hardware issues across installed Metron3D systems and manufacturing builds.

Acting as technical escalation point for Field Service and Applications teams.

Diagnosing issues across mechanical, optical, and electronic subsystems.

Supporting timely resolution of critical field issues.

System‑Level Diagnostics

Investigating system‑level performance issues, including integration with OEM modules and custom components.

Working closely with the Technical Support Specialist (Control Systems) to diagnose issues across hardware and control systems.

Reproducing and analysing customer‑reported issues.

Root Cause Analysis & Corrective Actions

Leading and contributing to structured root cause investigations for hardware‑related issues.

Partnering with engineering and manufacturing teams to identify and agree permanent corrective actions.

Supporting the implementation of design improvements, component updates, and process changes.

Manufacturing & Build Support

Collaborating with Manufacturing Development Engineers to support system integration and build activities.

Assisting with troubleshooting hardware issues during system assembly and integration.

Providing technical input on manufacturability, subsystem robustness, and overall system stability.

Support new product introduction including testing, training and documentation.

Field Issue Investigation

Analysing field data, logs, and system performance reports to uncover underlying hardware issues.

Supporting failure analysis of returned components or subsystems.

Technical Knowledge Development

Developing and maintaining troubleshooting procedures, diagnostic workflows, and technical documentation.

Capturing lessons learned from field issues and sharing them.

Supporting Customer Support and Applications teams through training on hardware.

Who we are looking for:

To succeed as a Technical Support Specialist (Hardware), we do need you to have extensive experience of:

Precision electromechanical systems and opto-mechanical assemblies.

High-stability instrumentation requiring sub-micron precision.

Vibration isolation, nano-positioning stages, sensors and tight tolerance mechanical assemblies.

Diagnosing complex system issues across mechanical, electronic and optical subsystems.

Scientific instrumentation, photonics.

Analysing interactions between hardware, software and environmental factors.

Explaining complex challenges to key stakeholders.

Nice to have:

Familiarity with semiconductor equipment, wafer handling systems, EFEM modules, robotics, and automated semiconductor tool architectures.

Familiarity with metrology tools, nano-scale microscopy systems preferred.

Education / Qualifications:

Either a Physics or Engineering degree or similar, or a clear equivalent path through relevant apprenticeship or a minimum of 5 years of accumulated experience.

Quick apply

Refine Your Search

technical support jobs in marcham, oxf

Technical Support Specialist (Hardware)

Application Support Analyst

Technical Business Support Officer

FGA Technical Support & Warranty Executive

Helpdesk Manager (Telecoms)

After-Sales & Warranty Specialist

Helpdesk Administrator - 1700 - 2200

Network Operations Centre (NOC) Engineer

Technical Support Specialist (Control Systems)

MDM IT Support

Technical Support Manager

IT Support Apprentice

Technical Material Support Specialist (Spanish speaker)

Customer Support Specialist (DataCosmos)

IT Technician

Customer Support Technician

Apprentice IT Support Officer

Junior Support Analyst

Helpdesk Administrator

Technical Support Advisor - Bókun (French Speaker)

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