Service leader Work, Jobs in Marks Tey, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
11d
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
5d
Tesco Colleague - Colchester Tiptree Superstore
Tesco UK —Tiptree
- £13.28 - £14.55 an hour
- Part-time
7h
Assistant Manager
JRK Restaurants —Colchester
- £29,500 a year
- Full-time
- Hospitality
- Fast casual restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Intensive Team Leader
Autism Anglia —Peldon
- £15.03 an hour
- Overtime
- Driving
- Leadership
- Communication skills
- Free parking
Quick apply
5d
General Manager (Facilities Management)
Cygnet —Colchester
- £61,261 a year
- Full-time
- Management
- Employee discount
- Referral programme
4d
Front Of House Assistant
Bannatyne —Colchester
- £12.71 an hour
- Weekend availability
- Bar
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Housekeeping Associate
Holiday Inn Express Colchester —Colchester
- £13 an hour
- Hospitality
- Customer service
- No experience needed
- Free parking
- Health & wellbeing programme
Quick apply
13h
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Sales Support Associate
Ralph Lauren —Braintree
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
10d
General Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
Head of Quality
Calm Futures —Witham
- £60,000 - £70,000 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
Operations Manager – The Dog Club Maldon
The Dog Club Essex —Maldon
- £13 - £15 an hour
- Full-time
- Management
- Customer service
- Supervising experience
- Employee discount
- Sick pay
Quick apply
10h
Learning Support Assistant
Honywood School —Coggeshall
- From £24,796 a year
- Part-time
- Working with children
- IT
- School
- Free parking
- Health & wellbeing programme
Quick apply
Graduate Management Trainee - Colchester / Clacton / Braintree
Enterprise Mobility —Colchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
VacancyTitle: Operational Support Assistant
Northumbrian Water/Essex & Suffolk Water —Layer de la Haye
- Up to £34,700 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
5d
Team Leader/Supervisor
Sliptech —Wivenhoe Cross
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Team management
- Travel
Quick apply
11d
Front of House Leader - Stansted Airport
Pret A Manger —Stansted
- £16.35 an hour
- Part-time
- Driving
- Annual leave
- Employee discount
Multinational Service Team Leader
QBE —Chelmsford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
5d
Candidate Attraction Coordinator
Procurae Group —Sudbury
- £28,000 a year
- Full-time
- Marketing
- Employee discount
- Referral programme
Quick apply

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
11 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

service leader jobs in marks tey, ess

Customer Services Team Leader

Operations Support Manager

Tesco Colleague - Colchester Tiptree Superstore

Assistant Manager

Intensive Team Leader

General Manager (Facilities Management)

Front Of House Assistant

Housekeeping Associate

Customer Service Manager

Sales Support Associate

General Manager - Braintree

Head of Quality

Operations Manager – The Dog Club Maldon

Learning Support Assistant

Graduate Management Trainee - Colchester / Clacton / Braintree

VacancyTitle: Operational Support Assistant

Team Leader/Supervisor

Front of House Leader - Stansted Airport

Multinational Service Team Leader

Candidate Attraction Coordinator

I want to receive the latest job alerts for service leader in marks tey, ess

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