Head of customer service Work, Jobs in Marlow, Bkm (with Salaries)

Operations Manager
First Facilities Support LTD —High Wycombe
- £33,000 - £43,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick apply
Charter Manager (Private Jet and Helicopter Charter)
Starflight Aviation LTD —Farnborough
- £50,000 - £60,000 a year
- Weekend availability
- CRM software
- Customer service
- Business development
- Free parking
Quick apply
F & B MANAGER
The Chartered Institute of Marketing —Cookham
- £33,280 a year
- Microsoft Word
- Hotel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12d
Area Care Manager
Helping Hands —Oxford
- £60,000 - £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Clubhouse Manager - Winter Hill Golf Club
Get Golfing CIO —Maidenhead
- Weekend availability
- CRM software
- Team management
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
6d
Witness Care Officer (Secondment/Fixed Term Contract - 2 Posts)
Thames Valley Police —Calcot
- £32,339 a year
- Part-time
- Computer literacy
- Annual leave
- Employee discount
Head of Workspace Services
Softcat —Marlow
- Hybrid work
- School
- Flexible schedule
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Eton
- £28,000 - £35,000 a year
- Full-time
- Microsoft Office
- Travel
- Recruiting
Quick apply
Anti Money Laundering Service Delivery Lead
Lifetime Legal Ltd —Wokingham
- Up to £36,000 a year
- Full-time
- Customer service
- Continuous improvement
- Organisational skills
Quick apply
Head of Training
LRG —Camberley
- Hybrid work
- Project management
- Team management
- Organisational skills
Quick apply
Product Executive (Maternity Cover 12 months fixed-term)
Golfbreaks —Windsor
- £27,000 - £29,000 a year
- Hybrid work
- Salesforce
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
9d
Data Privacy and eDiscovery Assistant - FTC
Dreams —High Wycombe
- Temporary
- Hybrid work
- Microsoft Office
- Free parking
- Employee discount
Customer Success Manager
Mysoft —Church Crookham
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Home Ownership Officer
Housing Solutions —Maidenhead
- £37,237 a year
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Annual leave
10d
Head of Human Resources - Grosvenor
The Rank Group —Maidenhead
- Hospitality
- Team management
- Human resources
Quick apply
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Annual leave
- Gym membership
Quick apply
Head of Professional Services
TIEVA —Reading
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
Works Planner
Housing Solutions —Maidenhead
- £33,736 a year
- Full-time
- Customer service
- Databases
- Annual leave
General Manager
Aramark —Windsor
- £50,000 a year
- Weekend availability
- Hospitality
- Customer service
- Business development
- Annual leave
11d
Head of Workplace Experience
Mitie —Reading
- Hospitality
- Presentation skills
- Continuous improvement
6d

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Operations Manager

First Facilities Support LTD
High Wycombe

Quick apply

Job details

Full-time
£33,000 - £43,500 a year

Benefits

Free parking
Annual leave
Company pension
Company events
On-site parking

Qualifications

Supplier ordering
Customer communication
Purchase orders
Operations management
Client engagement
Computer literacy
Facilities management
Payroll administration
Client communication
Process improvement
Microsoft Office Suite
Microsoft Office
Handling customer enquiries
Purchase order creation
Procurement support
Client services
Recruiting
Organisational skills
Relationship management
Contracts
Purchasing
Customer interaction
Construction experience
Office management
Bookkeeping
Communication skills
Project progress tracking

Full job description

Operations Manager Property Maintenance & Facilities Support

Location: High Wycombe (head office) but we support sites within 100 miles

Job Type: Full-time | Permanent

Salary: £35,000–£43,500 (Dependent on Experience) plus bonus

Working Hours: Monday–Friday, 8:00am–5:00pm

Join a Growing Business Where Your Work Makes a Difference

We’re a fast-growing property maintenance and facilities support company delivering high-quality maintenance, refurbishment and compliance services to commercial and residential clients across the UK.

As our business continues to expand, we’re looking for an organised, proactive and motivated Operations Manager to become the backbone of our day-to-day operations.

This isn’t a typical Operations Management role. You’ll work directly with the Directors, helping to manage engineers, subcontractors, customers and office operations while playing a key role in improving systems and supporting future business growth.

If you enjoy solving problems, organising people and making things happen, we’d love to hear from you.

What You’ll Be Responsible ForOperations

· Managing the daily running of the office.

· Coordinating engineers, subcontractors and suppliers.

· Planning engineer diaries and scheduling works.

· Monitoring job progress and ensuring works are completed efficiently.

· Managing client communication throughout each project.

· Supporting Directors with operational planning and business growth.

· Identifying opportunities to improve processes and efficiency.

Customer Service

· Acting as the first point of contact for clients.

· Meeting clients at their sites.

· Booking maintenance works.

· Handling customer enquiries professionally.

· Building long-term relationships with customers and suppliers.

· Providing excellent customer service from enquiry through to completion.

Administration

· Preparing quotations and estimates.

· Raising purchase orders.

· Processing invoices.

· Assisting with bookkeeping and financial administration.

· Maintaining company records and documentation.

· Supporting payroll administration.

· Managing supplier accounts.

· Monitoring company compliance documentation.

People & Business Support

· Supporting recruitment and onboarding.

· Organising engineer documentation and certifications.

· Liaising with subcontractors.

· Ordering materials and office supplies.

· Helping maintain a positive and organised office environment.

About You

You’ll be someone who enjoys taking ownership and making things happen.

Ideally you’ll have:

· Previous experience in an Operations Manager, Office Manager, Contracts Administrator, Facilities Coordinator or Senior Administrator role.

· Excellent organisational skills.

· Strong communication skills.

· Confidence managing multiple priorities.

· Excellent customer service skills.

· Good commercial awareness.

· High attention to detail.

· A proactive attitude.

· Confidence using Microsoft Office and computer systems.

Experience within property maintenance, construction, facilities management or engineering would be an advantage but isn’t essential.

We may consider training someone for this role depending on the candidate.

What We Offer

· Competitive salary.

· Company pension.

· Training and professional development.

· Career progression opportunities.

· Supportive working environment.

· The opportunity to become a key part of a growing company.

· A varied role where every day is different.

· Direct involvement in shaping the future of the business.

· Free office parking

· 28 days annual leave entitlement including national bank holidays

Why Join Us?

We’re looking for someone who wants more than just a job.

We want someone who enjoys taking responsibility, improving processes, supporting a great team and helping a growing business succeed.

If that sounds like you, we’d love to hear from you.

Pay: £33,000.00-£43,500.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: Hybrid remote in High Wycombe HP13 5RE

Quick apply

Refine Your Search

head of customer service jobs in marlow, bkm

Operations Manager

Charter Manager (Private Jet and Helicopter Charter)

F & B MANAGER

Area Care Manager

Clubhouse Manager - Winter Hill Golf Club

Witness Care Officer (Secondment/Fixed Term Contract - 2 Posts)

Head of Workspace Services

HR Advisor - Health and Social Care

Anti Money Laundering Service Delivery Lead

Head of Training

Product Executive (Maternity Cover 12 months fixed-term)

Data Privacy and eDiscovery Assistant - FTC

Customer Success Manager

Home Ownership Officer

Head of Human Resources - Grosvenor

Facilities & Travel Coordinator

Head of Professional Services

Works Planner

General Manager

Head of Workplace Experience

I want to receive the latest job alerts for head of customer service in marlow, bkm

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