Operations team Work, Jobs in Martock, Som (with Salaries)

Sales Support Coordinator
Modus Furniture —Chard
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Employee discount
Quick apply
Engineering Administrator
ABP UK —Langport
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
11d
WMF Default Process Coordinator
Serco Group —Yeovil
- Full-time
- Military
- Employee assistance programme
Event Coordinator and Administration Assistant
Somerset Federation of Young Farmers Clubs —Bridgwater
- £13 - £15 an hour
- Part-time
- Management
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Head of Domestic Services
Leweston School, Sherborne —Sherborne
- £28,028 a year
- Part-time
- Microsoft Word
- Hospitality
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
8d
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
Hire Desk Assistant
Bradfords Building Supplies —Yeovil
- Full-time
- Sales
- Customer service
- IT
Quick apply
3h
Safety, Quality & Compliance Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- English
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
Cut flower grower and gardener
Sorelle —Axminster
- £20 - £24 an hour
- Part-time
- In-person
- Hand tools
- Free parking
Quick apply
8d
Production Shift Coordinator
The Ilchester Cheese Co Ltd —Ilchester
- Full-time
- Continuous improvement
- In-person
- Free parking
Quick apply
2d
Operations Assistant
Edward James caravans —Taunton
- £125 a day
- Weekend availability
- Customer service
- Driving
- In-person
- Free parking
Quick apply
14d
Night Hygiene Operative
ABP UK —Langport
- Full-time
Quick apply
Goods In Replenishment Assistant
Teals —Yeovil
- £12.71 - £13.45 an hour
- Part-time
- Organisational skills
- Warehouse experience
- In-person
- Free parking
- Employee discount
Quick apply
8d
Advanced Rigger
Pipewize Ltd —Bridgwater
- £29.34 an hour
- English
- Construction experience
- In-person
Quick apply
11d
Operations Manager
Chubb Fire & Security —Bridgwater
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Contracts
- Free parking
- Store discount
Quick apply
4d
Logistic Operator - Nights (4 on 4 off)
YeoValley —Highbridge
- £14.65 an hour
- Night shift
- Forklift
- Warehouse experience
- Communication skills
Quick apply
Sales Advisor
Glow Green Ltd —Dorchester
- £45,000 - £70,000 a year
- Full-time
- Customer service
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
8d
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
14d
Production Supervisor
Denhay —Honiton
- £40,000 a year
- Full-time
- Mechanical knowledge
- Free parking
Quick apply
10d
Project & Logistics Manager
The Festive Lighting Company —Wellington
- From £38,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Annual leave
Quick apply
11d

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Sales Support Coordinator

Modus Furniture -
Chard

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Sales support
Microsoft Excel
Customer service
ERP systems
Administrative experience
Communication skills
Office experience

Full job description

Role Summary:
We are looking for a motivated and proactive Sales Support Coordinator to join our dynamic operations team. You will be a key player in the sales support department, dedicated to enhancing our customer service experience, fostering engaged customers, and driving organic growth. As Sales Support Coordinator your role is critical in ensuring the department operates efficiently and profitably while increasing customer satisfaction, loyalty, and retention by consistently meeting and exceeding customer expectations.

Main Duties and Responsibilities:

Manage day-to-day operations within the sales support department, including processing quotations, orders, and spares, and acknowledging support claims.
Ensure customer satisfaction throughout the pre and post-sales service and support process.
Take ownership of customer issues, collaborating with other departments to resolve problems effectively.
Communicate any production or delivery delays to customers promptly and manage the follow-through to completion.
Assist in capturing, developing, monitoring, and reporting on KPIs related to service delivery and customer satisfaction.
Ensure compliance with contractual service level agreements (SLAs) where applicable and track complaints.
Produce daily reports on sales order status, ensuring that all data is current and accurate.
Update CRM and ERP systems to ensure data consistency, supporting the department head in creating weekly KPI reports.
Proactively supporting the sales team in setting appointments and logging communications in the CRM.
Complete tender responses, including suggesting alternatives and consulting with clients to increase the specification of our products.

Skills, Qualifications, Knowledge, and Experience Required:

Minimum 2 years’ experience in office administration and customer service preferred.
Outstanding customer service skills with a client-focused attitude.
Enthusiastic, outgoing personality with a confident telephone manner and the ability to reach out to new clients.
Excellent multitasking skills with the ability to handle pressure effectively.
Self-motivated, confident, and capable of performing independently.
Strong communication skills with the ability to coordinate work activities and make decisions.
Ability to influence across departments to meet customer needs.
Excellent organisation and prioritising skills.
Experience with ERP and CRM systems is an advantage.

Why Join Us?
At Modus we offer more than just a job—we provide a vibrant work environment nestled in a beautiful rural location with a custom built work space designed to inspire creativity and collaboration. Powered by 100% renewable electricity, our state-of-the-art factory, houses both our upholstery and joinery facilities where our teams employ a combination of digital technology and age-old hand finishing techniques to create furniture of the highest level of craft and quality. Enjoy the fresh air and scenic surroundings as you work alongside a passionate and supportive team. We believe in creating a balanced and engaging workplace, with regular social events and activities that foster a strong sense of community. If you value a great work environment and are eager to contribute to a company that prioritises both professional growth and employee well-being, we’d love to have you on board!

We welcome applications from everyone, especially individuals who are underrepresented in our industry. We understand and value the strength that diversity brings to our business and we believe in creating an inclusive environment where everyone can be heard and valued.

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Ability to commute/relocate:

Chard TA20 4BZ: reliably commute or plan to relocate before starting work (required)

Experience:

Office Administration: 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

operations team jobs in martock, som

Sales Support Coordinator

Engineering Administrator

WMF Default Process Coordinator

Event Coordinator and Administration Assistant

Head of Domestic Services

Repairs Team Leader

Hire Desk Assistant

Safety, Quality & Compliance Team Leader

Cut flower grower and gardener

Production Shift Coordinator

Operations Assistant

Night Hygiene Operative

Goods In Replenishment Assistant

Advanced Rigger

Operations Manager

Logistic Operator - Nights (4 on 4 off)

Sales Advisor

2nd Line Technical Support

Production Supervisor

Project & Logistics Manager

I want to receive the latest job alerts for operations team in martock, som

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