Department supervisor Work, Jobs in Marylebone, Gtl (with Salaries)

Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)
Claytons (Aust) Pty Ltd —London
- £72,613 - £82,987 a year
- Full-time
- Customer service
- Warehouse experience
- IT
Quick apply
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
14d
Customer Services Advisor - Maternity Cover
Fortnum & Mason —London
- Full-time
- Customer service
- Microsoft Office
Human Resources (HR) Manager
Rhythmic Care UK Ltd —Ilford
- £40,000 - £50,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Master's degree
- Flexitime
Quick apply
10d
LRS - Support Team Receptionist
Lexington Catering —London
- £29,580 a year
- Full-time
- Hospitality
- Customer service
- Front desk
Quick apply
12d
Customer Relations Associate UK/EUR
Malaysia Airlines —London
- English
- Education
- Bachelor's degree
Finance Supervisor - London Marriott Hotel Regents Park
Marriott International, Inc —London
- £17.13 an hour
- Full-time
- Bar
- Microsoft Office
- Hotel
9d
Assistant Manager
Build-A-Bear Workshop —London
- 8 hour shift
- Microsoft Outlook
- In-person
- Leadership
Quick apply
Customer Service Advisor
Fortnum & Mason —London
- Full-time
- Customer service
- Microsoft Office
- Annual leave
2d
Front of House Supervisor
Mitie —London
- £17.65 an hour
- Full-time
- English
- Team management
- Human resources
Museum Supervisor
The Sherlock Holmes Museum —London
- £15 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Sales
- Store discount
- Health & wellbeing programme
Quick apply
8d
Catering and Retail Supervisor
Bevis Marks Synagogue Heritage Foundation —London
- £28,000 a year
- Part-time
- Serving
- Organisational skills
- In-person
Quick apply
12d
Supervisor (12 hours/week)
Build-A-Bear Workshop —London
- 12 hour shift
- Sales
- Guest services
Customer Services Advisor - Permanent
Fortnum & Mason —London
- Full-time
- Customer service
- Microsoft Office
2d
Customer Service Associate (12 month FTC)
Richemont —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Front Of House Supervisor (GXM)
Guarding UK —London
- £18.50 an hour
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Employee assistance programme
Quick apply
13d
Supervisor (20 hours/week)
Build-A-Bear Workshop —London
- Part-time
- Sales
- Guest services
Operations & Client Relations Executive
Tour Partner Group —London
- Overtime
- Hybrid work
- Microsoft Office
- Organisational skills
- Computer skills
- Employee discount
- Gym membership
Quick apply
Front Office Supervisor
Royal Lancaster London —London
- £28,909.55 - £32,000.00 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply

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department supervisor jobs near marylebone, gtl

Customer Success Supervisor

Wholegood -
London

Quick apply

Job details

Full-time
£27,000 - £35,000 a year

Qualifications

CRM software
Management
Customer service
Logistics
Analysis skills
Supervising experience
Organisational skills
Customer support
HubSpot
Account management
Leadership
Communication skills

Full job description

Overview

We are seeking a dynamic and experienced Customer Success Supervisor to lead and support our Customer Success team. The successful candidate will play a key role in ensuring exceptional customer satisfaction, overseeing daily customer service operations, and driving continuous improvement across customer support processes.

This role requires a proactive and organised individual with strong leadership, communication, and analytical skills. The Customer Success Supervisor will work closely with Sales, Purchasing, Operations, and Logistics teams to ensure a seamless customer experience while supporting business growth and operational excellence.

Responsibilities

Lead, motivate, and supervise the Customer Success team to deliver outstanding service standards.
Assist in the training, development, and performance management of new and existing team members.
Manage customer enquiries, escalations, complaints, and supplier queries, ensuring timely and effective resolution.
Monitor customer satisfaction levels and implement initiatives to enhance customer retention and service quality.
Analyse customer feedback, sales trends, and operational data to identify opportunities for improvement.
Prepare sales, credit, and performance reports by collecting and analysing relevant information.
Coordinate with Sales, Purchasing, Operations, Logistics, and other departments to ensure the smooth delivery of products and services.
Build and maintain strong customer relationships in partnership with the Commercial Director and Sales team.
Manage customer orders accurately through internal systems, ensuring all orders are processed and allocated efficiently.
Process and monitor credit claims, credit notes, sample deliveries, and collections, escalating issues where necessary.
Ensure all customer and supplier complaints are logged and managed appropriately.
Monitor team performance and key performance indicators (KPIs), providing regular feedback and coaching to support professional development.
Attend management meetings on behalf of the Customer Success Manager when required.
Support sales growth through upselling opportunities and proactive customer engagement.
Maintain accurate records and documentation, including proof of deliveries and audit-related information.
Foster a collaborative team environment that promotes accountability, innovation, and continuous learning.
Work alternate weekends as part of a rotational schedule with the rest of the team, to ensure customer support coverage over weekends.

Experience

Proven supervisory experience within a Customer Service, Customer Success, Account Management, or Client Support environment.
Strong leadership and people management skills with the ability to motivate and develop high-performing teams.
Excellent communication skills, both written and verbal.
Strong analytical and numerical skills with the ability to interpret data and provide actionable insights.
Experience managing customer relationships across multiple communication channels, including telephone, email, and CRM systems.
Experience using CRM and order management systems such as HubSpot, Cin7, or similar platforms is highly desirable.
Strong organisational skills with the ability to prioritise workloads and manage multiple tasks in a fast-paced environment.
Ability to work collaboratively across departments and build effective working relationships.
A proactive approach with a positive, can-do attitude and a strong commitment to delivering exceptional customer service.
Previous experience within the fresh produce, food wholesale, FMCG, or distribution sectors would be advantageous.

If you're looking for your next challenge and want to join a supportive, ambitious, and customer-focused team, we'd love to hear from you.

Apply now – we can't wait to meet you!

Pay: £27,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

department supervisor jobs in marylebone, gtl

Customer Success Supervisor

Plant Manager - Joinery (Visa Sponsorship Available for Successful Candidates)

Airport Services Duty Supervisor - London Heathrow

Customer Services Advisor - Maternity Cover

Human Resources (HR) Manager

LRS - Support Team Receptionist

Customer Relations Associate UK/EUR

Finance Supervisor - London Marriott Hotel Regents Park

Assistant Manager

Customer Service Advisor

Front of House Supervisor

Museum Supervisor

Catering and Retail Supervisor

Supervisor (12 hours/week)

Customer Services Advisor - Permanent

Customer Service Associate (12 month FTC)

Front Of House Supervisor (GXM)

Supervisor (20 hours/week)

Operations & Client Relations Executive

Front Office Supervisor

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