Warranty manager Work, Jobs in Matfen, Nbl (with Salaries)

Automotive customer service manager
Nova Motor Group —Sunderland
- £28,000 - £33,000 a year
- Full-time
- Customer service
- In-person
- Automotive diagnostics
Quick apply
14d
Field Installations Manager
Wren —Newcastle upon Tyne
- Carpentry
- Travel
- Construction experience
- Employee discount
- Referral programme
Quick apply
Quantity Surveyor
Mitie —Newcastle upon Tyne
- Full-time
- Contracts
- Communication skills
- Employee assistance programme
11d
Architectural Lead
Winthrop Technologies —Blyth
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
Quick apply
5d
Field Support Team Administrator [PASDH001]
Pacifica —Chester-le-Street
- £25,485 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
5d
Field Service Engineer, Material Handling
Permatt Fork Lift Trucks —Newcastle upon Tyne
- £31,000 - £40,000 a year
- Overtime
- Customer service
- Forklift
- Driving
- Annual leave
Quick apply
1d
Vehicle Technician / MOT Tester
Lookers —Newcastle upon Tyne
- £31,000 - £34,000 a year
- Full-time
- Maintenance
- Automotive diagnostics
- Annual leave
Quick apply

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Automotive customer service manager

Nova Motor Group
Sunderland

Quick apply

Job details

Full-time
£28,000 - £33,000 a year
14 days ago

Qualifications

Driving Licence
Customer service
Automotive service
Automotive diagnostics
Mechanical knowledge

Full job description

Role Overview

We are looking for a hands-on Automotive Customer Service / Aftersales Manager to take full ownership of the aftersales operation.

This is not a desk job. You will be responsible for managing customer issues, coordinating repairs, and ensuring the workshop delivers work to a high standard and on time.

Key Responsibilities

Manage all aftersales activity from point of sale onwards
Handle customer queries, complaints, and resolutions professionally
Book in repairs, diagnostics, and warranty work
Coordinate with mechanics to ensure work is completed correctly and efficiently
Monitor quality of repairs before vehicles are handed over
Chase parts, suppliers, and timelines to avoid delays
Keep customers updated throughout the process
Maintain records of jobs, costs, and outcomes
Ensure the workshop is organized and operating efficiently

Requirements

Previous experience in automotive aftersales / service management
Strong understanding of vehicle repairs and diagnostics (must be able to challenge mechanics if needed)
Confident dealing with customers, including difficult situations
Highly organized and able to manage multiple jobs at once
Proactive – does not wait to be told what to do
Full UK driving license

What Matters

Getting cars repaired properly and quickly
Keeping customers satisfied without unnecessary costs
Running a tight, efficient aftersales operation

Job Type: Full-time

Pay: £28,000.00-£33,000.00 per year

Experience:

Automotive: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

warranty manager jobs in matfen, nbl

Automotive customer service manager

Field Installations Manager

Quantity Surveyor

Architectural Lead

Field Support Team Administrator [PASDH001]

Field Service Engineer, Material Handling

Vehicle Technician / MOT Tester

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