Technical support specialist Work, Jobs in Mathern, Mon (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Technical Architect
Architen Landrell Manufacturing Ltd —Chepstow
- £33,000 - £35,000 a year
- Full-time
- CAD
- In-person
- Sick pay
Quick apply
5d
L&D Specialist
YeoValley —Blagdon
- £50,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
Structural Engineer
Architen Landrell Manufacturing Ltd —Chepstow
- £33,000 - £35,000 a year
- Full-time
- CAD
- In-person
- Sick pay
Quick apply
5d
Technical Support Specialist
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Information Governance Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
9d
Content Writer
Ascot Group —Worle
- From £26,000 a year
- Full-time
- In-person
- AI
- Time management
- Free parking
- Sick pay
Quick apply
Technical Specialist
Cardiff University —Cardiff
- £33,951 - £36,636 a year
- Full-time
- University
- Bachelor's degree
- Annual leave
13d
Technical Manager
Walker & Sloan —Bristol
9d
Process Maintenance Engineer
YeoValley —Blagdon
- £48,869 - £53,587 a year
- Project management
- Free parking
Quick apply
Assistant Practitioner
North Bristol NHS Trust —Bristol
- £28,392 - £31,157 a year
- Full-time
3d
Security Controller
Frontier Resourcing —Almondsbury
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
2d
Senior Software Developer
Advanced Secure Technologies —Saint Mellons
- £55,000 - £65,000 a year
- Full-time
- Azure
- SQL
- Mentoring
- Free parking
- Employee assistance programme
Quick apply
Materials Site Technician
Construction Testing Solutions Ltd —Bristol
- £26,000 - £28,000 a year
- Overtime
- English
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
12d
AWTTC Senior Scientist
Cardiff and Vale University Health Board —Penarth
- £50,129 - £57,365 a year
- Full-time
- Presentation skills
- Communication skills
12d
Cyber Security Specialist
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- DevOps
- Travel
- IT
- Free parking
- Employee assistance programme
Content Editor – Language Specialist
Likewize —Bristol
- Full-time
- English
- Organisational skills
- Communication skills
- Free parking
Quick apply
Associate Assistant Practitioner - AAC
North Bristol NHS Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
- IT
9d
Examiner STE4
Ground Control —Newport
- Full-time
- Hybrid work
- Civil engineering
- First Aid Certification
- Communication skills
- Annual leave
- Life insurance
Quick apply
9d
Project control technician Apprentice
Amey Ltd —Bristol
- £24,920.81 a year
- Monday to Friday
- Microsoft Excel
- Analysis skills
- Driving
- Annual leave
Quick apply
13d

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technical support specialist jobs near mathern, mon

Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

technical support specialist jobs in mathern, mon

Technical Support Engineer

Technical Architect

L&D Specialist

Structural Engineer

Technical Support Specialist

Information Governance Manager

Content Writer

Technical Specialist

Technical Manager

Process Maintenance Engineer

Assistant Practitioner

Security Controller

Senior Software Developer

Materials Site Technician

AWTTC Senior Scientist

Cyber Security Specialist

Content Editor – Language Specialist

Associate Assistant Practitioner - AAC

Examiner STE4

Project control technician Apprentice

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