front of house coordinator Work, Jobs in matlock, eng (with Salaries)

Guest Services Coordinator
Mount Cook Adventure Centre —Matlock
- £13.88 an hour
- Temporary
- Management
- Customer service
- Windows
- Free parking
Quick apply
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Guest Services Coordinator

Mount Cook Adventure Centre -
Matlock

Quick apply

Job details

Temporary | Part-time
£13.88 an hour
6 days ago

Benefits

Free parking
Cycle to work scheme
Discounted or free food
On-site parking

Qualifications

Management
Customer service
Windows
First Aid Certification
Phone etiquette
Communication skills

Full job description

Guest Services Coordinator
Mount Cook Adventure Centre – Not-for-Profit | Outdoor Education | Matlock, Derbyshire

Mount Cook Adventure Centre is a not-for-profit organisation passionate about making the outdoors accessible to all—especially young people and those with limited opportunities. We’re seeking enthusiastic, adaptable individuals ready for a hands-on role in a fast-paced, ever-changing environment.

Closing date: 9th June

Interviews: Week commencing 11th June

About the Role:
As a Guest Services Coordinator, you’ll be the welcoming face of Mount Cook, ensuring a high-quality experience for all visitors. You’ll work closely with catering and housekeeping teams, supporting a wide range of tasks from front-of-house duties to meal service and overnight security.

Key Responsibilities:

Welcoming customers to the centre and being the first point of call for all questions
Cash handling and stock taking responsibilities
Stock takes of shop stock, snacks and beverages
Undertaking guest registrations in person
Demonstrating ease with good telephone etiquette
Handling administrative duties of a busy front of house reception
Attending to first aid incidents and being the first port of call for emergencies
Cleaning the dining room, wiping tables and chairs after each meal service
Overnight building security duties (£50 added onto payslip for each overnight shift)

What We’re Looking For:

Exceptional communication skills and a genuine passion for customer care
Evidence of previous experience front of house experience
A high standard of personal presentation with excellent attention to detail
Willingness to gain Food Hygiene and First Aid certification
Comfortable using Windows-based software
A positive, can-do attitude with a strong emphasis on the customer journey

Why Join Us?
You’ll be part of a dynamic, supportive team that thrives on variety and challenge. No two days are the same—and that’s exactly how we like it.

Mount Cook is an equal opportunities employer and welcome applications from all backgrounds. We’re committed to creating an inclusive, respectful, and fair workplace for everyone.

Mount Cook is committed to safeguarding and promoting the welfare of children and young people. This role is subject to an enhanced DBS check. In line with current immigration legislation, all applicants must have the legal right to live and work in the UK.

Pay: £13.88 per hour

Benefits:

Cycle to work scheme
Discounted or free food
Free parking
On-site parking

Experience:

Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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