computer specialist Work, Jobs in mayfair, gtl (with Salaries)

Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
4d
Audio Editing Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
5d
Office Administrator
Disaster Care Capital Ltd —West London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Data Engineer
Amro Partners —London
- £55,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Work from home
Quick apply
IT Support Technician
Prodigit Systems Ltd —London
- £104 a day
- Part-time
- Hybrid work
- Software troubleshooting
- JavaScript
- Organisational skills
- Work from home
Quick apply
11d
Data Center Technician - Slough Berkshire, DCC Communities
Amazon Data Services UK Limited —London
- Weekend availability
- Computer Science
- Software troubleshooting
- AWS
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
11d
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership
Kotlin Coding Specialist - Freelance AI Trainer Project
Meridial —London
- From £35 an hour
- Remote
- AI
5d
Data Analyst
Winton Group —London
- Analysis skills
- Communication skills
- Python
Python Coding Specialist - Freelance AI Trainer Project
Meridial —London
- £65 an hour
- Remote
- Doctoral degree
- Computer Science
- Engineering
5d
Agentic Audio Specialist - Freelance AI Trainer Project
Meridial —London
- £11.00 - £30.65 an hour
- Remote
- Computer literacy
- English
- Communication skills
5d
Sound Engineering Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
5d
Application Support Specialist
Collinson —London
- Hybrid work
- Computer Science
- Hotel
- Analysis skills
8d
IT Support Specialist
HDR —London
- Full-time
- AutoCAD
- Computer Science
- Windows
Legal Counsel Specialist - Freelance AI Trainer Project
Meridial —London
- £50 - £75 an hour
- Remote
- AI
- Teaching
5d
British English Voice Recording Specialist
OpsArmy —London
- English
- Machine learning
- Computer skills
Quick apply
3d
Credible Specialist for GCSE Computer Science/Computing - East Midlands - Nottingham
Pearson —London
- Teaching
Credible Specialist for GCSE Computer Science/Computing - South West - Gloucester
Pearson —London
- Teaching
Credible Specialist for GCSE Computer Science/Computing - South Yorkshire - Sheffield
Pearson —London
- Teaching

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Customer Operations Specialist

Storman Software LTD -
London

Quick apply

Job details

4 days ago

Qualifications

Customer service
Computer skills

Full job description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.

What Part Will You Play?

Resolves escalated/inbound client and/or merchants technical support issues relating to point of service (POS) products, such as but not limited to dial-up card swipe terminals, standard and customized software-based systems, and provide detailed responses to resolve customer issues. Enters required and additional relevant information into databases while resolving customer issues achieving established goals and objectives for quality and productivity measures. May assist in the resolution research for new or previously unknown point of sale product issues.
Leverages knowledge of existing and/or legacy POS products and services and customer service experience to assist in the coaching/training of less knowledgeable teammates. Develops knowledgebase of newly implemented or revisions to POS products, policies, procedures, compliance and association regulations through the continued participation in on-going training and reference to online manuals. Assists less experienced Technical Customer Service Representatives with the interpretation of association guidelines, policies and compliance regulations.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically Minimum 4 Years Relevant Exp

Preferred Qualifications

Typically Minimum 6 Years Relevant Exp
Previous customer service experience with a focus on payments industry

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - As a skilled specialist, completes tasks in resourceful and effective ways.
Job Complexity - Works on assignments requiring considerable initiative. Understands implications of work and makes recommendations for solutions.
Supervision - Proposes methods and procedures on new assignments. May be informal team leader.
Computer skills - Basic computer skills
Industry Knowledge - Ability to develop basic payments industry knowledge
Research - Basic ability to research issues and resolve customer inquiries

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

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Refine Your Search

computer specialist jobs in mayfair, gtl

Customer Operations Specialist

Audio Editing Specialist - Freelance AI Trainer Project

Office Administrator

Data Engineer

IT Support Technician

Data Center Technician - Slough Berkshire, DCC Communities

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Data Analyst

Python Coding Specialist - Freelance AI Trainer Project

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Sound Engineering Specialist - Freelance AI Trainer Project

Application Support Specialist

IT Support Specialist

Legal Counsel Specialist - Freelance AI Trainer Project

British English Voice Recording Specialist

Credible Specialist for GCSE Computer Science/Computing - East Midlands - Nottingham

Credible Specialist for GCSE Computer Science/Computing - South West - Gloucester

Credible Specialist for GCSE Computer Science/Computing - South Yorkshire - Sheffield

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