Team administrator Work, Jobs in Mayfair, Gtl (with Salaries)

Administrator - Program & Project Management
HCLTech —London
- PMP
- Analysis skills
- Communication skills
5d
Administrator - NetApp FAS, EMC Isilion
HCLTech —London
- Analysis skills
- Training & development
- Communication skills
6d
Senior Administrator - MS System Center Configuration Manager (SCCM)
HCLTech —London
- Customer service
- Training & development
- Communication skills
9d
Departmental Administration Officer
University College London —London
- £43,981 - £54,019 a year
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Care Home Administrator
Globe Court Care home —East London
- £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Referral programme
Quick apply
5d
Office Administrator & Receptionist
One Welbeck Endoscopy —London
- £28,800 a year
- Full-time
- Computer literacy
- Front desk
- Computer skills
Quick apply
HR Administrator
Support When It Matters —Hackney
- £25,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Annual leave
- Employee assistance programme
Quick apply
Office Administrator
Multi Services Kent Ltd —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
5d
Office Administrator
Baltrawed UK Limited —Hammersmith
- £25,500 - £29,000 a year
- Full-time
- Hospitality
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
1d
ADMIN ASSISTANT/LEGAL ADMINISTRATOR
CALE Solicitors —London
- Full-time
- Computer literacy
- Administrative experience
- Bachelor's degree
Quick apply
Customer Service & Repairs Administrator - Bromley
Chisholm Hunter Ltd —Bromley
- From £12.71 an hour
- Full-time
- Microsoft Office
- Communication skills
- Employee discount
Quick apply
Airport Operations Administrator
DiamondAir International Ltd —London
- £32,864 a year
- Full-time
- Hybrid work
- Salesforce
- Administrative experience
- Travel
- Free parking
- Employee discount
Quick apply
Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor
St John's Way Medical Centre —London
- £525 a week
- Temporary
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
5d
Property Administrator / Team Secretary
Landswood de Coy LLP —London
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Life insurance
Quick apply
3d
Breakdown Recovery Controller / Administrator
Angel Moves Anything Ltd —Whitechapel
- £12.80 - £14.60 an hour
- Overtime
- Computer literacy
- English
- Analysis skills
- Employee discount
Quick apply
13d
Office Support Coordinator West London
Dexters —London
- £26,400 - £28,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- English
- Employee discount
Quick apply
10d
Patient Administrator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Part-time
- Management
- Administrative experience
- Communication skills
2d
Office Administrator - Pinner Park Primary School
Harrow Council —Harrow
- Microsoft Office
- Administrative experience
- Organisational skills
Administrator / Receptionist
Bupa —London
- £30,500 a year
- Full-time
- Hospitality
- Organisational skills
- Medical terminology
- Gym membership
- Life insurance
Quick apply
3d
STA - 3002 - Medical Records Administrator
Spire Healthcare —Sutton
- Full-time
- Microsoft Outlook
- Data entry
- Free parking
- Annual leave

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Administrator - Program & Project Management

HCLTech -
London

Apply Now

Job details

5 days ago

Qualifications

ITIL Certification
Resource allocation planning
PMP
Procurement
Mentoring junior staff
IT service management
Ticket management
Microsoft Office Suite
Technical support
Analysis skills
Quality assurance
Supply chain management
Ticket management systems
Project management methodology
Customer support
Customer interaction
Root cause analysis
Communication skills
Internal quality assurance

Full job description

City Of London, England
Job Summary
The Project Executive in Support & Operations plays a critical role in ensuring exceptional customer service and operational efficiency. This position is responsible for independently resolving service tickets, providing on-call support, and conducting root cause analyses to enhance customer satisfaction while adhering to quality standards and regulatory requirements.
Key Responsibilities
1. Ensure adherence to quality standards, regulatory requirements, and company policies while managing support operations and project execution.
2. Provide effective on-call support for escalated issues, conducting thorough root cause analyses to identify and resolve underlying problems.
3. Manage knowledge base updates and contribute to value-adding activities, including training new team members and coaching analysts to improve team performance.
4. Independently resolve service tickets within the agreed Service Level Agreements (SLA) for ticket volume and response time, ensuring timely resolutions.
5. Foster a positive customer experience by aiming for First Call Resolution and minimizing rejected resolutions or reopened cases, thereby enhancing overall customer satisfaction (CSAT).
6. Strong understanding of project management principles and methodologies in a support context.
7. Proficiency in DMO tools and technologies for effective ticket management and operational support.
8. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
9. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
10. Involve in customer financial deliverables & operational hygiene including onboarding & Offboarding, Life cycle management of Projects/Customer.
11. Enabling Internal and external financial audits conducted on the module including historical cases.
Skill Requirements
1. Strong understanding of project management principles and methodologies in a support context.
2. Proficiency in DMO tools and technologies for effective ticket management and operational support.
3. Excellent analytical and problem-solving skills to conduct root cause analysis and drive continuous improvement.
4. Familiarity with customer service best practices and a commitment to delivering an exceptional customer experience.
5. Resource Management System to perform allocation & Delimitation of resources.
6. Recruitment Requisition tools & Process.
7. Proficiency Required in Procurement process such as Lifecycle management of a Project, Customer Onboarding & Offboarding, Billing management Systems & process, Customer service best practices and commitment to exceptional delivery.
8. Basic is needed in MIS reporting, Audit & quality management, Stakeholder & SLA Management.
9. Understand the contracting terminology for Field Services in the IT Infra domain.

Other Requirements
1. Optional But Valuable Certifications: Project Management Professional (Pmp), Itil Foundation, Or Similar.
2. MS Office knowledge
3. Excellent Communication Skill & Analytical skills
4. Understanding of current IT Project Methodologies
5. Supply Chain management function for an IT Infrastructure services Provider Company
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Refine Your Search

team administrator jobs in mayfair, gtl

Administrator - Program & Project Management

Administrator - NetApp FAS, EMC Isilion

Senior Administrator - MS System Center Configuration Manager (SCCM)

Departmental Administration Officer

Care Home Administrator

Office Administrator & Receptionist

HR Administrator

Office Administrator

Office Administrator

ADMIN ASSISTANT/LEGAL ADMINISTRATOR

Customer Service & Repairs Administrator - Bromley

Airport Operations Administrator

Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor

Property Administrator / Team Secretary

Breakdown Recovery Controller / Administrator

Office Support Coordinator West London

Patient Administrator

Office Administrator - Pinner Park Primary School

Administrator / Receptionist

STA - 3002 - Medical Records Administrator

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