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Quick apply
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2d

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Resort Assistant

Champneys Springs -
Ashby-De-La-Zouch

Quick apply

Job details

Full-time
Up to £12.71 an hour
1 day ago

Benefits

Free parking
Flexible schedule

Qualifications

Guest relations
Communication skills

Full job description

Resort Assistant

Champneys Springs

Contract: Zero Hour
Salary: Up to £12.71 per hour plus tips

Flexible hours

At Champneys, the Resort Assistant role is unlike any other. It is one of the most visible, wide ranging and influential positions within our resorts, and one that plays a vital role in shaping the guest experience.

As a Resort Assistant, you will be at the heart of the operation, working across multiple departments and supporting both guests and senior teams. You will be trusted to spot what’s needed before it’s asked for, move seamlessly between activities, and represent Champneys with professionalism, warmth and confidence at all times.

This is an exciting opportunity for someone who thrives on variety, enjoys being at the centre of things, and wants to gain a deep, practical understanding of a luxury wellness business.

Why this role is special

You will touch almost every part of the resort, gaining unrivalled exposure to how a complex luxury operation runs
You’ll be high profile and high impact, regularly interacting with guests, Heads of Department and senior leaders
You’ll develop quickly, building strong operational, customer service and communication skills
No two days are the same, this role offers pace, responsibility and progression potential

Your role will include:

Working closely with department heads to ensure all areas of the resort are immaculately presented and operating smoothly
Providing exceptional, intuitive guest service, anticipating needs and responding confidently to guest requests
Acting as a welcoming ambassador for Champneys, including conducting guided resort tours in line with training guidelines
Supporting managers with day to day operational tasks, including stock levels, porterage and logistics
Moving flexibly between departments to provide support where it is most needed
Ensuring public areas are clean, well presented and free from obstruction, escalating issues promptly where identified
Completing daily operational checklists and supporting general administration where required
Maintaining high standards of safety, professionalism and personal presentation at all times

This role suits someone who is:

Proactive, adaptable and confident in a guest facing environment
Proud to represent a luxury brand and comfortable working at pace
Curious about hospitality operations and keen to learn
Reliable, observant and trusted to get things done well

At Champneys, Resort Assistants are key to ensuring that everything flows seamlessly behind the scenes, and that every guest feels welcomed, supported and completely at ease.

Why work at Champneys
Working as a Resort Assistant at Champneys means being part of the engine that keeps the resort running beautifully.

You’ll gain:

Broad operational experience, working across Front of House, Housekeeping, Food & Beverage and resort services
Direct exposure to leadership, supporting Heads of Department and learning how a luxury resort is managed
Strong development opportunities, ideal for those wishing to progress into supervisory or management roles
A supportive, people focused culture, where willingness, attitude and potential are recognised
The pride of working for a heritage wellness brand, where quality, calm and care matter

This is a role for people who want to be involved, make a difference and grow fast within a respected luxury environment.

App technology for shifts.
Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
Professional Uniform

Quick apply

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