head of student support Work, Jobs in medway, ken (with Salaries)

Customer Care Administrator - Fixed Term Contract
Orbit Group —West Malling
- £25,422 - £30,506 a year
- Computer literacy
- IT
- Typing
4d
Admissions Officer
Holmewood House School —Royal Tunbridge Wells
- £25,000 - £27,000 a year
- Part-time
- Administrative experience
- Bachelor's degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Functional Skills Tutor - 0.8 FTE (30 hours) x 52 weeks
SOUTHEND CITY COMMUNITY COLLEGE —Southend-on-Sea
- £27,011 - £33,120 a year
- Part-time
- English
- Maths
- Bachelor's degree
- Free parking
- Sick pay
Quick apply
3d
UCAS Advisor & Oxbridge Coordinator
Newstead Wood School —London
- Full-time
- School
Geography Teacher Contract Full Time
Philosophy Education —Rochester
- £150 - £260 a day
- School
Head of Department
University of East London —London
- £73,705 - £92,190 a year
- Hybrid work
- Master's degree
- University
- Business
- Employee discount
12d
Receptionist/School Services Officer
St Thomas More Catholic Comprehensive —London
- £19,409 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Quick apply
2d
Group Head of Strategy, Research and Impact
LSEC —Orpington
- Up to £75,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
- Annual leave
- Employee assistance programme
9d
Lecturer Adult Nursing (Maternity Cover)
Canterbury Christ Church University —Medway
- £38,784 - £44,746 a year
- Part-time
- University
- Travel
- Teaching
10d
Group Head of Strategy, Research and Impact
LSEAT —Orpington
- Up to £75,000 a year
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
- Annual leave
- Employee assistance programme
9d
BTEC CONSULTANTS
The Complete Works Ltd. —East London
- From £2,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- In-person
- Employee discount
Quick apply
Head of Learning - Geography
LeighAcademiesTrust —Rainham
- School
- Teaching
- Free parking
- Employee assistance programme
Head of Teaching, Learning & Assesment
LSEC —London
- £52,549 - £59,408 a year
- Full-time
- University
- Driving
- Organisational skills
- Annual leave
- Employee assistance programme
Mechanical Engineering Manager
BAE Systems —Rochester
- £75,000 a year
- Leadership
- Negotiation
9d
Fully funded PhD place at ISEY - Institute for the Science of Early Years and Youth at UEL
University of East London —London
- £22,780 a year
- Full-time
- Childcare
- Doctoral degree
- Data analysis skills
EFL Teacher
PGL Travel —Ashford
- £16.25 an hour
- Overtime
- English
- Education
- Classroom experience
- Annual leave
- Language training provided
SENCO
1Up Collective CIC —Basildon
- £33,000 - £50,000 a year
- Part-time
- Organisational skills
- In-person
- Care plans
Quick apply
13d
Literacy Lead
1Up Collective CIC —Southend-on-Sea
- £175 - £190 a day
- Part-time
- English
- Education
- Mentoring
Quick apply
4d
Interim Head of Initial Teacher Education
Goldsmiths University —London
- £52,511 - £71,157 a year
- Part-time
- Master's degree
- University
- Education
- Annual leave
9d
School Head Chef (Management Grade)
Chartwells —London
- £7,725.60 a month
- Part-time
- Culinary experience
- Cooking
- School

I want to receive the latest job alerts for head of student support in medway, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Administrator - Fixed Term Contract

Orbit Group -
West Malling

Apply Now

Job details

Fixed term contract
£25,422 - £30,506 a year
4 days ago

Qualifications

Computer literacy
Numeracy
IT
Typing
Leadership
Communication skills

Full job description

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.

We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.

If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.

Work for Orbit. Believe in people.

The role

The Customer Care Administrator provides essential administrative and communication support to the Customer Care Team, ensuring customers in new build homes receive a responsive, professional and empathetic service throughout the defects and warranty period.

This role is part of Orbit Homes where you'll help us to build 5,700 new affordable homes by 2030 in a sustainable way.

This is a 12 Month Fixed Term Contract Opportunity

What you'll achieve

The role is responsible for the accurate logging, coordination and tracking of post-handover defects, arranging contractor appointments, maintaining customer and defect records, and supporting effective communication between customers, contractors, site teams and internal departments. The post holder plays a key role in managing customer expectations and ensuring issues are progressed and resolved within agreed timescales.

Act as a first point of contact for customers reporting defects via telephone, email and internal systems respond to customer enquiries in a timely, professional and empathetic manner
Escalate complex or unresolved issues to Customer Care Coordinators or the Head of Customer Care as appropriate
Monitor and maintain defects through the developer liability and warranty periods, ensuring information is up to date and responsibilities are clearly recorded
Liaise with contractors and suppliers to arrange inspections and remedial works
Coordinate customer appointments and access arrangements, working closely with site teams where required
Monitor contractor attendance, progress and completion updates, ensuring systems are kept current

What you'll bring

Essential skills

High level of computer literacy including speed and accuracy of typing
Excellent literacy and numeracy skills
Ability to interpret data and produce summary reports
Excellent team working and communication skills
Competent IT skills especially in Excel and Teams
Excellent interpersonal skills and ability to develop constructive, positive relationships

Desirable skills

Use of CRM system/use of D365
Experience in a New Build/Developer environment

Why Orbit?

Choosing us means being rewarded in every sense.

Here’s what you can expect to enjoy with us.

A rewarding experience that works for you

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

A place to progress

From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.

For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning.

A purpose to feel proud of

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.

What brings us together is a passionate belief in progress and people.

Read more about the values and purpose that drive us on our careers website.

How we hire

We aim to make our hiring process simple and fair:

Online application
Interview(s)
Decision and offer

We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Apply Now

Refine Your Search

head of student support jobs in medway, ken

Customer Care Administrator - Fixed Term Contract

Admissions Officer

Functional Skills Tutor - 0.8 FTE (30 hours) x 52 weeks

UCAS Advisor & Oxbridge Coordinator

Geography Teacher Contract Full Time

Head of Department

Receptionist/School Services Officer

Group Head of Strategy, Research and Impact

Lecturer Adult Nursing (Maternity Cover)

Group Head of Strategy, Research and Impact

BTEC CONSULTANTS

Head of Learning - Geography

Head of Teaching, Learning & Assesment

Mechanical Engineering Manager

Fully funded PhD place at ISEY - Institute for the Science of Early Years and Youth at UEL

EFL Teacher

SENCO

Literacy Lead

Interim Head of Initial Teacher Education

School Head Chef (Management Grade)

I want to receive the latest job alerts for head of student support in medway, ken

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected