Qualified supervisor Work, Jobs in Medway, Ken (with Salaries)

Mobility Support Specialist
TELESOFT LLC DBA CALERO —Royal Tunbridge Wells
- Full-time
- Microsoft Word
- Computer literacy
- Bachelor's degree
Quick apply
Electrical Contracts Manager
THE WIGGETT GROUP —Little Warley
- £55,000 - £60,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Continuous improvement
Quick apply
3d
Restaurant General Manager / Store Manager – German Doner Kebab
German Doner Kebab (GDK) —Southend-on-Sea
- £31,000 a year
- Full-time
- Inventory control
- Sales
- Computer literacy
Quick apply
12h
Grounds & Gardens Supervisor
Ashford School —Ashford
- £27,000 a year
- Monday to Friday
- School
20h
Electrical Qualified Supervisor
Mears Group —Rainham
- Up to £45,500 a year
- Monday to Friday
- Management
- Customer service
- Training & development
- Annual leave
- Employee discount
Therapist / Assistant Service Manager
You & Me Counselling —Hornchurch
- £28,000 - £30,000 a year
- Full-time
- Management
- Writing skills
- Driving
- Free parking
Quick apply
MHST Clinical Supervisor
Kent and Medway Mental Health NHS Trust —Maidstone
- £49,387 - £56,515 a year
- Full-time
- University
- Mentoring
- School
- Annual leave
12d
Trainee Mobile Crane Operator – Böcker Crane
DSM Contract Lifting Services Limited —Little Warley
- From £16 an hour
- Overtime
- English
- In-person
- Communication skills
- Free parking
Quick apply
6d
Receptionist
Nore Academy —Sheerness
- £8,557 - £8,693 a year
- Microsoft Office
- Databases
- Front desk
- Health & wellbeing programme
Quick apply
Operations Assistant
Inspire Community Trust —Sidcup
- £25,000 a year
- Full-time
- Inventory control
- Computer literacy
- Continuous improvement
Quick apply
4d
Computer Operator
Katalyst Data Management —Sittingbourne
- £27,000 a year
- Full-time
- Computer literacy
- Data entry
- Communication skills
Quick apply
Trade Supervisor
Screwfix —Gravesend
- £14.08 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
13d
Education Lead
Kent Community Health NHS Foundation Trust —Ashford
- £49,387 - £56,515 a year
- Full-time
- Driving
- Recruiting
- Training & development
10d
Mobile Gas Qualified Supervisor - Maidstone
Apleona —Maidstone
- £45,000 - £55,000 a year
- Full-time
- Employee discount
Collection & Delivery Driver
Metropolitan Police —Belvedere
- £30,063 - £33,072 a year
- Full-time
- Customer service
- English
- Travel
Qualified Supervisor (QS)
Wiggett Group —Brentwood
- Full-time
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
General Superintendent (2 Year FTC)
Bouygues Construction —Tilbury
- Full-time
- Civil engineering
- Engineering
- Continuous improvement
Customer Services Officer (Security)
County Square Shopping Centre - Landswood Facilities Management —Ashford
- £13.51 an hour
- Nights as needed
- Customer service
- English
- In-person
Quick apply
18h
Retail Supervisor
Screwfix —London
- £15.23 an hour
- Weekend availability
- Customer service
- Supervising experience
- Annual leave
- Employee discount
Therapy Assistant band 3
Essex Partnership University NHS Foundation Trust —Southend-on-Sea
- £25,760 - £27,476 a year
- Part-time
- Experience working with children
- Communication skills
- Relocation assistance
- Employee discount
4h

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Mobility Support Specialist

TELESOFT LLC DBA CALERO -
Royal Tunbridge Wells

Quick apply

Job details

Full-time

Qualifications

Live chat
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Ticket management
Microsoft Office Suite
Complaint handling
Bachelor's degree
Ticket management systems
Data entry
Customer interaction
Typing
Communication skills
Time management
Help desk
Mobile devices

Full job description

Calero, the leading technology expense management solution for complex enterprises, is looking for a Mobility Support Specialist to work full-time. As part of Managed Mobility Services, the Mobility Support Specialist supports Calero’s corporate customers by assisting their end-users with process requests for mobility services with vendors across the world. Specialists provide 1st line, and where necessary, 2ndline support, to these end-users with requests including but not limited to: mobile device support, procurement of new devices, sim cards, and other equipment, resolving Help Desk tickets for issues such as data allowances or activations; and providing timely communications and high quality, professional, customer service through a high-volume combination of live calls and chats with end-users.

As a specialist you will:

Provide 1st line support to end-users through high volume calls, chats, and tickets.
Respond to customer inquiries and tickets and provide resolution within the contracted service-level agreement (SLA).
Update required ticketing systems continuously.
Provide and maintain a high quality of service.
Partner with the Service Operations Team.
Adhere to specific guidelines and procedures to ensure tickets are being worked correctly to department standards and client specifications.
De-escalate dissatisfied customers with professionalism, patience, and support.
Escalate all issues that cannot be completed within SLAs to management as soon as possible.
Meet all team metrics and goals, set by management.
Perform other duties as needed upon request from immediate supervisor.

EDUCATION and EXPERIENCE required:

Bachelors’ degree preferred; high school diploma or equivalent required.
Mobile Device and Service Support experience desired.
Proficient in Microsoft Office/Microsoft 365 (Outlook, Word, and Excel).
Vast experience in working with multiple guides and applications to navigate complex ticketing and queries.
Experience multi-tasking in a Tier 2 customer service environment, in which clients can submit any requests or issues utilizing various outlets, such as chat, calls, and tickets.

SKILLS and COMPETENCIES:

Proficiency using and navigating multiple computer applications and systems.
Strong attention to detail and commitment to accuracy.
Adaptability and resilience in a fast-paced, high-volume environment.
Effective time management and prioritization skills with the ability to manage competing demands.
Results-oriented mindset with the ability to meet deadlines and service-level expectations.
Strong interpersonal skills and the ability to work collaboratively across teams.
Efficient keyboarding and data entry skills with a high degree of accuracy.
Excellent verbal and written communication skills, including active listening and customer-focused interactions.

Calero is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with a disability.

Quick apply

Refine Your Search

qualified supervisor jobs in medway, ken

Mobility Support Specialist

Electrical Contracts Manager

Restaurant General Manager / Store Manager – German Doner Kebab

Grounds & Gardens Supervisor

Electrical Qualified Supervisor

Therapist / Assistant Service Manager

MHST Clinical Supervisor

Trainee Mobile Crane Operator – Böcker Crane

Receptionist

Operations Assistant

Computer Operator

Trade Supervisor

Education Lead

Mobile Gas Qualified Supervisor - Maidstone

Collection & Delivery Driver

Qualified Supervisor (QS)

General Superintendent (2 Year FTC)

Customer Services Officer (Security)

Retail Supervisor

Therapy Assistant band 3

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