Head of customer service Work, Jobs in Melbourne, Dby (with Salaries)

Head of Field Sales (UK & Ireland)
Hozelock Ltd —Birmingham
- £65,000 - £70,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Quick apply
Head of Service Delivery - DLO
PA Housing —Leicester
- £80,897 - £84,335 a year
- Maintenance
- Leadership
- Annual leave
- Employee discount
Head Of Sales
First Fence —Swadlincote
- Monday to Friday
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
5d
Customer Service Administrator
Global Fire & Security Systems LTD —Nottingham
- Full-time
- Hotel
- Administrative experience
- Maths
Quick apply
12d
Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
2d
Compliance Manager
Advance Housing and Support Ltd —Enderby
- Up to £57,383.39 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Head of HSEQ
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Leadership
- Annual leave
- Employee discount
Head of Contracts & Performance
University of Nottingham —Nottingham
- £46,049 - £58,225 a year
- Full-time
- Management
- Maintenance
- University
- Employee discount
Talent Coordinator - 12m FTC
CEVALogistics —Ashby-De-La-Zouch
- Up to £32,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
13d
Lettings Operations Manager
Challenge Limited —Mansfield
- £38,000 - £42,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
11d
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Warehouse Supervisor
PHOENIX Healthcare Distribution Limited —Birmingham
- £16.48 an hour
- Full-time
- Supervising experience
- First Aid Certification
- Warehouse experience
- Free parking
- Annual leave
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
1d
Head of IDNO Operations
E.ON Energy Solutions Ltd —Derby
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Leadership
4d
Customer Service Agent
John Pye & Sons —Nottingham
- Up to £23,441.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
6d
Head of Health & Safety
M Group —Annesley
- Continuous improvement
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Customer Service Advisor
IN‘n’OUT Autocentres —Nottingham
- £30,000 - £32,000 a year
- Full-time
- Free parking
- Employee discount
3d

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head of customer service jobs near melbourne, dby

Head of Field Sales (UK & Ireland)

Hozelock Ltd -
Birmingham

Quick apply

Job details

Full-time
£65,000 - £70,000 a year

Benefits

Free parking
Additional leave
Company car
Annual leave
Employee assistance programme
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Excel
Sales
Microsoft Office
Territory management
Organisational skills
Account management
Leadership
Negotiation
Time management

Full job description

About us:

At Hozelock, we’ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We’re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you’re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you.

Job purpose:

Hozelock are currently recruiting for a National Sales Manager, who will lead and develop Hozelock’s UK and Ireland field sales operation, driving revenue growth and delivering against agreed commercial targets.

This role is responsible for managing, coaching and motivating a high-performing sales team, ensuring consistent execution of sales strategy, strong customer relationships, and alignment with wider business objectives.

In addition to team leadership, the role will take direct accountability for key National Garden Centre accounts, overseeing strategic account management, commercial negotiations, and the delivery of annual trading plans and budgets.

The successful candidate will play a critical role in shaping sales performance, strengthening customer partnerships, and ensuring the business continues to deliver exceptional service and sustainable growth across the market.

Duties & Responsibilities:

Build and maintain strong, profitable relationships with customers across your region
Develop a strong knowledge of Hozelock products and market activity
Identify and drive opportunities to grow sales within accounts and the wider region
Ensure high standards of customer service, professionalism, and account management
Manage forecasting and promotional planning to support business performance
Complete all reporting, account planning, and administrative tasks accurately and on time
Work within agreed budgets and follow company procedures and compliance requirements
Lead, coach, and develop a high-performing field sales team
Set clear objectives and monitor team performance to ensure targets are met
Motivate and support team members to maximise individual and team performance
Manage all aspects of people leadership, including performance management and development
Provide guidance, training, and support to ensure consistent standards across the team
Ensure effective communication between the sales team and wider business functions
Attend trade shows, customer events, and industry networking opportunities
Support wider team activity, including covering other territories where required
Comply with all Health & Safety policies and responsibilities

What are we looking for?

Demonstrates strong drive and determination to achieve and exceed targets
A confident and persuasive communicator, able to influence both internal and external stakeholders
Creative and strategic thinker, capable of developing initiatives to drive business growth at both regional and national level
Able to constructively challenge decisions while presenting well-reasoned alternative solutions
Collaborative and supportive leader, able to motivate and develop team members to achieve shared objectives
Excellent organisational and time management skills, with the ability to prioritise effectively
Self-motivated, with the ability to work independently and lead by example
Commercially aware, with the ability to consider wider business needs when making decisions
Proven experience in territory or account management
Previous management or leadership experience, with a track record of coaching and developing high-performing teams
Strong account management, sales, and negotiation skills
Proficient in Microsoft Office packages, particularly Excel and PowerPoint
Experience within the Garden Centre or a related sector (desirable)

What do we offer?

Company car
Annual bonus scheme
Life assurance (x4 annual salary)
Health Cash Plan (Bronze cover)
Additional annual leave for long service
Employee Assistance Programme
Bike2Work scheme
Staff shop (discounted)
Discounted benefits hub
Free onsite parking
EV salary sacrifice scheme

Hozelock is proud to be an inclusive employer. We welcome applications from all backgrounds and are committed to providing an inclusive recruitment process. If you require any reasonable adjustments, please let us know.

Quick apply

Refine Your Search

head of customer service jobs in melbourne, dby

Head of Field Sales (UK & Ireland)

Head of Service Delivery - DLO

Head Of Sales

Head of Engineering

Customer Service Team Leader

Customer Service Administrator

Business Analyst

Compliance Manager

Senior Complaints Insight Specialist

Head of HSEQ

Head of Contracts & Performance

Talent Coordinator - 12m FTC

Lettings Operations Manager

Customer Service Advisor

Warehouse Supervisor

Account Manager - Derby

Head of IDNO Operations

Customer Service Agent

Head of Health & Safety

Customer Service Advisor

I want to receive the latest job alerts for head of customer service in melbourne, dby

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