Marketer Work, Jobs in Melksham, Wil (with Salaries)

Customer Success Specialist
Sparkol Ltd —Bristol
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Work from home
Quick apply
14d
Marketing Manager
Bath Forum Ltd —Bath
- £28,000 - £32,000 a year
- Weekend availability
- Hospitality
- Sales
- Social media management
Quick apply
10d
Marketing Executive
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Retail Customer Service
Entain —Calne
- £13 an hour
- Overtime
- Cash handling
13d
Head of Marketing
Renewable Exchange —Bristol
- £55,500 - £77,000 a year
- Analysis skills
- School
- Marketing
- Annual leave
Quick apply
13d
Marketing Operations Specialist II
MSA, The Safety Company —Yate
- Full-time
- Remote
- Sales
- Bachelor's degree
- Communication skills
Marketing Manager
NCAB Group —Devizes
- Marketing
- English
- Master's degree
- Free parking
- Employee assistance programme
Marketing Business Partner
Sumer —Trowbridge
- Hybrid work
- Project management
- Organisational skills
- Marketing
Quick apply
Marketing Operations Specialist II
MSA Safety —Yate
- Full-time
- Sales
- Bachelor's degree
- Communication skills
Senior Account Manager
Walker & Sloan —Bath
- Up to £45,000 a year
- Full-time
Digital Account Manager
Walker & Sloan —Bath
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Free parking
Senior Account Director
Walker & Sloan —Bristol
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Leadership
Digital Marketing Executive
Fathom —Bristol
- Hybrid work
- Sales
- Salesforce
- Marketing
Quick apply
Store Assistant - FTC - 8 Hours - Sweaty Betty Bristol, England
Wolverine Worldwide —Bristol
- 8 hour shift
- Communication skills
- Retail sales
- Flexible schedule
- Referral programme
6d
Retail Customer Service - Evenings and Weekends
Entain —Tidworth
- £13 an hour
- Overtime
- Cash handling
Store Supervisor - 22 Hours - Sweaty Betty Bath, England
Wolverine Worldwide —Bath
- Weekend availability
- Supervising experience
- Retail sales
- Flexible schedule
- Referral programme
Media Buyer / Creative Strategist
Sweat Pants Agency —Bristol
- Full-time
- Remote
Quick apply
Senior Software Engineer, Core Experiences - Bristol, United Kingdom
Speechify —Bristol
- Remote
- Java
- APIs
12d
Tech Lead, Web Core Product & Chrome Extension - Bristol, United Kingdom
Speechify —Bristol
- Remote
- JavaScript
- Communication skills
7d

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Customer Success Specialist

Sparkol Ltd
Bristol

Quick apply

Job details

Permanent | Full-time
£25,000 - £32,000 a year
14 days ago

Benefits

Casual dress
Cycle to work scheme
Company pension
Work from home
Private medical insurance
On-site parking

Qualifications

CRM software
XML
Technical support
HubSpot
Video editing

Full job description

Sparkol make unique software tools that help people to engage their audience. Our main product, VideoScribe, enables our users to create engaging whiteboard-style animations quickly and easily without any design or technical know-how. It is used by thousands of business people, marketers, illustrators, video professionals, teachers and students, as well as regular folk with stories to tell.

This is a customer-facing role within a small team responsible for ensuring we provide excellent self-service help, account and product support and sales admin support to all our customers and free users.

As well as responding to the daily tickets we receive, this role is responsible for generating useful and engaging help content for our VideoScribe customers, including help articles and tutorial videos.

This role also has the possibility to grow into new areas such as providing customer training and creating assets (images, templates, etc).

Responsibilities:

Provide front-line support to Sparkol customers in relation to incoming product, account and sales enquiries
Ensure customer communication is helpful, efficient and in line with the Sparkol tone of voice guidelines
Ensure there is value gleaned from every interaction (for both parties) and make every contact count
Create and review help articles and tutorials to ensure they are clear and use the appropriate tone of voice
Time management is key, you need to be able to prioritise your workload to ensure the standard of service is maintained across the customer success function
Work with the Head of Customer Success to ensure the team is consistently evolving to improve the level of service we provide

Core Skills:

A passion for helping people better engage their audience
Very customer-focussed and an excellent communicator, both verbal and written
An enthusiastic problem-solver, able to determine the root cause of an issue and articulate an appropriate solution
Technically competent with knowledge of Sparkol products as well as fundamental knowledge of XML and ability to troubleshoot browser and network issues
Understanding of image formats, particularly SVGs, and familiarity with video editing/animation
Fundamental understanding of audio editing desirable
Experience with CRM systems, particularly Hubspot, desirable
A self-starter, diligent with a keen eye for detail
Able to work well under pressure and prioritise effectively

Before you go:

This is a hybrid role - we enjoy an 'in-office' day on a Wednesday
Benefits: free lunch Wednesdays, health cash plan, BUPA, death in service, income replacement, bike-to-work and getting to work with an amazing team!
Sparkol is committed to building a diverse and inclusive team. We encourage applications from people of all backgrounds.
We conduct background checks on all candidates once an offer has been made.

Job Type: Full-time

Work Location: Hybrid role, required in the Bristol office (BS1 6NL) at least one day a week

Salary: in line with experience.

Apply with CV and cover letter.

Pay: £25,000.00-£32,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
On-site parking
Private medical insurance
Work from home

Work Location: Hybrid remote in Bristol BS1 6NL

Quick apply

Refine Your Search

marketer jobs in melksham, wil

Customer Success Specialist

Marketing Manager

Marketing Executive

Retail Customer Service

Head of Marketing

Marketing Operations Specialist II

Marketing Manager

Marketing Business Partner

Marketing Operations Specialist II

Senior Account Manager

Digital Account Manager

Senior Account Director

Digital Marketing Executive

Store Assistant - FTC - 8 Hours - Sweaty Betty Bristol, England

Retail Customer Service - Evenings and Weekends

Store Supervisor - 22 Hours - Sweaty Betty Bath, England

Media Buyer / Creative Strategist

Senior Software Engineer, Core Experiences - Bristol, United Kingdom

Tech Lead, Web Core Product & Chrome Extension - Bristol, United Kingdom

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