Customer experience advisor Work, Jobs in Melton, Sfk (with Salaries)

Rent Advisor - Fixed Term until 9th February 2027
Bromford Flagship Livewest —Woodbridge
- £23,916.90 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
3d
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Customer Services Advisor
Rose Calendars —Colchester
- From £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Admissions Advisor
University of Suffolk —Ipswich
- £25,804 - £28,031 a year
- Full-time
- Customer service
- University
- Agile
- Annual leave
- Employee assistance programme
5d
Customer Sales Advisor
Halfords —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
Payroll Advisor
OCS Group —Ipswich
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Experience Advisor | S1 | Retail Banking | Ipswich |
A01 Santander UK plc —Ipswich
- £25,000 - £31,579 a year
- Part-time
- Customer service
- Banking
8d
Customer Service Advisor - SZC
First Bus —Ipswich
- £27,000 a year
- Customer service
- Microsoft Office
- Driving
- Employee assistance programme
Senior Customer Service Advisor
Barclays —Colchester
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
10d
Customer Complaints Advisor
Muntons —Stowmarket
- £34,000 a year
- Communication skills
Quick apply
Dispenser
Boots —Ipswich
- £13.92 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
Retail Sales Advisor - Colchester
Oak Furnitureland —Colchester
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
11d
Service Advisor
Wolsey Van Centre - Ipswich —Ipswich
- £29,500 - £31,000 a year
- Overtime
- Microsoft Word
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
11d
Sales Executive
Radius Limited —Ipswich
- Full-time
- Sales
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Retail Sales Advisor - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Senior HR Advisor (TUPE)
OCS Group —Ipswich
- Human resources
- Communication skills
Quick apply
8d
Customer Service Advisor
NFU Mutual Agency —Colchester
- £25,000 - £27,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Free parking
1d
Sales Advisor
Saltrock Clacton —Clacton-on-Sea
- Part-time
- IT
- Employee discount
Quick apply
Employee Relations Advisor
WTW —Ipswich
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Human resources
- Annual leave
- Employee assistance programme
Temporary Full Time Sales Advisor (Maternity cover)
F.Hinds —Clacton-on-Sea
- £8.69 - £12.80 an hour
- Temporary
- Sales
- Communication skills

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Rent Advisor - Fixed Term until 9th February 2027

Bromford Flagship Livewest
Woodbridge

Apply Now

Job details

Part-time | Fixed term contract
£23,916.90 a year
3 days ago

Benefits

Annual leave

Qualifications

Numeracy
Organisational skills
Communication skills

Full job description

Do you thrive on helping people overcome financial challenges and regain stability? Are you confident having sensitive conversations and guiding customers to positive outcomes? Do you want a role where your work directly supports people to sustain their homes?

As a Rent Advisor, you’ll play a crucial role in supporting tenants to manage their rent accounts and avoid falling into debt. Working as part of a supportive team, you will proactively engage with customers, helping them find sustainable solutions tailored to their individual circumstances.

This is more than a collections role — it’s about making a meaningful impact, ensuring tenants can maintain their homes while contributing to reducing overall rent debt across the organisation.

Location: Riduna Park (Woodbridge base) travel to other Flagship offices will be required

Hours: Part time - 30 hpw

Contract: Fixed Term until 9th February 2027

What You’ll Be Doing

Proactively contacting tenants who have missed payments or may be at risk of rent debt
Supporting customers to complete income and expenditure assessments to understand their situation
Creating realistic, tailored action plans to help tenants get back on track
Managing cases through to resolution, maintaining ongoing dialogue and support
Providing guidance on welfare benefits and assisting with applications
Signposting customers to external support and advice agencies where appropriate
Keeping accurate records of all interactions and actions taken
Working collaboratively with colleagues to resolve wider issues (repairs, anti-social behaviour, etc.)

What You'll Bring

Experience in a customer-focused role (telephone or face-to-face)
Strong communication skills with the ability to handle sensitive or challenging conversations
Good numeracy and literacy skills
Ability to stay calm and de-escalate difficult situations
Strong organisational skills with the ability to prioritise workload using data and insight
Proactive and solution-focused approach

Desirable

Experience in debt recovery, financial support, or housing

For full details on the role and its responsibilities, click here to view the Rent Advisor - The Part I Play document.

What We Offer

Competitive salary of £23916.90 per annum based on 30 hpw
Paid holiday + bank holidays
The chance to build strong communication and influencing skills
Exposure to the housing sector and regulated environment
Opportunities to review processes and influence improvements
A role where your work genuinely changes lives and supports communities

For information on the full benefits package on offer - click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Important information

Closing Date: 15th July 2026 (Midnight)

First Interview Date: 30th July 2026 at our Riduna Park office.

About Us
Newtide Homes is part of Bromford Flagship Livewest. By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive.

Apply Now

Refine Your Search

customer experience advisor jobs in melton, sfk

Rent Advisor - Fixed Term until 9th February 2027

Customer Service Advisor - Remote

Customer Services Advisor

Admissions Advisor

Customer Sales Advisor

Payroll Advisor

Customer Experience Advisor | S1 | Retail Banking | Ipswich |

Customer Service Advisor - SZC

Senior Customer Service Advisor

Customer Complaints Advisor

Dispenser

Retail Sales Advisor - Colchester

Service Advisor

Sales Executive

Retail Sales Advisor - Ipswich New Store Opening

Senior HR Advisor (TUPE)

Customer Service Advisor

Sales Advisor

Employee Relations Advisor

Temporary Full Time Sales Advisor (Maternity cover)

I want to receive the latest job alerts for customer experience advisor in melton, sfk

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