Love organisation? Thrive in a fast-paced environment? Enjoy making things happen behind the scenes?
We're looking for a proactive and detail-focused People & Culture Administrator to join our team.
This is the perfect role for someone who enjoys variety, takes pride in getting the details right and can confidently juggle multiple priorities while maintaining excellent service.
At the heart of our business are our values. We care about our people, our Members and the work we do. We collaborate to achieve great outcomes, communicate openly and honestly and aren't afraid to challenge ourselves to continuously improve. We encourage our teams to be creative and curious, bringing fresh ideas and a willingness to learn every day.
What You'll Be Doing
As our People & Culture Administrator, you'll be a key part of creating a positive employee experience while ensuring our people processes remain accurate, compliant and efficient.
No two days are the same in this varied role. You'll provide essential administrative support across the full employee lifecycle, helping our People & Culture function deliver an outstanding service;
- Maintaining accurate employee records and ensuring our HR systems are up to date and compliant.
- Producing reports and people data to support business decision-making.
- Creating clear process documentation, user guides and standard operating procedures.
- Coordinating recruitment activities, interviews and onboarding processes.
- Supporting training activities, employee engagement initiatives and wellbeing events.
- Acting as a first point of contact for HR system queries and administrative support.
- Helping to improve processes, maintain documentation and ensure a high-quality service across the People & Culture function.
What We're Looking For
You'll be someone who enjoys being busy, takes ownership of your work and genuinely cares about delivering a great service, alongside;
- Exceptional organisational skills and the ability to manage multiple priorities.
- Strong attention to detail and a commitment to accuracy and confidentiality.
- Excellent time management skills and the ability to meet deadlines.
- Confident communication skills, both written and verbal.
- Strong IT & reporting skills, including Microsoft Office and Excel.
- Experience in a busy administrative environment.
- A team player who enjoys building positive relationships and supporting colleagues.
- Someone who is ready to get stuck in and thrives in a fast-paced environment.
- Proactive and approaches challenges with a solution-focused mindset.
- Is naturally curious and always looking for ways to improve processes.
- Brings energy, resilience and enthusiasm to everything you do.
If you're looking for a role where you can make an impact, develop your skills and be part of a supportive, forward-thinking team, we'd love to hear from you.
Why work with us?
Salary: up to £28,000
Hours: 37.5 per week, Monday to Friday 9am – 5pm
We believe in recognising the great work our people do and creating an environment where everyone can thrive, including offering:
- 8% employer pension contribution
- 26 days holiday per annum, plus bank holidays. This rises with each years’ service by an additional day, up to 4 extra days
- Have your birthday off as an extra days holiday, if it falls on your working day
- Free lunch daily from our onsite Café
- AF Membership (giving discounts at hundreds of retailers and suppliers)
- Life assurance (2 x salary)
- Private Health Insurance (available as an optional employee‑paid benefit)
- Discounted gym membership
- Cycle to work scheme
- Salary Sacrifice car scheme
- Hybrid working (1 day working from home per week)
- Free onsite parking
Pay: Up to £28,000.00 per year
Benefits:
- Additional leave
- Canteen
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Sick pay
- Work from home
Ability to commute/relocate:
- Norwich NR9 5BZ: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
