Hotel & accommodations guest services Work, Jobs in Mendlesham, Sfk (with Salaries)

Receptionist / Central Reservations Coordinator (Full-Time)
All Saints Hotel —Bury St. Edmunds
- £12.71 - £13.00 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Free parking
- Employee discount
Quick apply
1d
Hospitality Operations & Guest Experience Team Member
BIG LTD —Norwich
- From £14 an hour
- Part-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
4d
Food and Beverage Assistant
Tuddenham Mill —Bury St. Edmunds
- From £13.71 an hour
- Weekend availability
- Bar
- Hotel
- Restaurant
- Employee discount
- Flexible schedule
Quick apply
7d
Hotel Receptionist
The Fludyers Hotel —Felixstowe
- From £12.71 an hour
- Full-time
- Hospitality
- Bar
- Customer service
- Free parking
- Employee discount
Quick apply
9d
Kitchen Porter
Stoke by Nayland Resort —Colchester
- From £12.71 an hour
- Full-time
- Hotel
- Communication skills
- Resort
- Free parking
- Employee assistance programme
5d
Spa Therapist Weekend
Retreat East —Hemingstone
- £15 an hour
- Part-time
- Customer service
- English
- Hotel
- Free parking
- Employee discount
Quick apply
11d
Front of House Supervisor/Duty Manager
Tuddenham Mill —Bury St. Edmunds
- From £30,000 a year
- Bar
- Management
- Hotel
- Flexitime
- Employee discount
Quick apply
12d
Housekeeping Assistant
Ufford Park Resort —Woodbridge
- £10.85 - £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Resort
- Free parking
- Health & wellbeing programme
Quick apply
Housekeeping
The Bull Inn, Barton Mills —Bury St. Edmunds
- Part-time
- No experience needed
- Employee assistance programme
- Employee discount
Quick apply
6d
Junior Sous Chef
The Bull Inn, Barton Mills —Bury St. Edmunds
- £13 - £15 an hour
- Full-time
- Culinary experience
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Commis Chef
Ufford Park Resort —Woodbridge
- £13.71 an hour
- Part-time
- Cooking
- Hotel
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Executive Head Chef
Stoke by Nayland Resort —Stoke by Nayland
- From £55,000 a year
- Weekend availability
- Management
- Cooking
- Hotel
- Free parking
- Store discount
Quick apply
3d
Chef De Partie
Ufford Park Resort —Woodbridge
- £32,000 a year
- Full-time
- Culinary experience
- Cooking
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Sous Chef
Ufford Park Resort —Woodbridge
- Full-time
- Hospitality
- Culinary experience
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply

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Receptionist / Central Reservations Coordinator (Full-Time)
All Saints Hotel —Bury St. Edmunds
Respond promptly to telephone calls, emails and online enquiries. Take accommodation reservations via telephone, email and online booking channels.
£12.71 - £13.00 an hour
Quick apply
1d
Hospitality Operations & Guest Experience Team Member
BIG LTD —Norwich
We're looking for someone with previous experience in a busy pub, restaurant, hotel, or hospitality environment. Calm and capable during busy services.
From £14 an hour
Quick apply
4d

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Receptionist / Central Reservations Coordinator (Full-Time)

All Saints Hotel
Bury St. Edmunds

Quick apply

Job details

Permanent | Full-time
£12.71 - £13.00 an hour
1 day ago

Benefits

Free parking
Discounted or free food
Company pension
Discounted gym membership
Employee discount
Gym membership
On-site parking

Qualifications

Hospitality
Microsoft Office
Organisational skills
Front desk

Full job description

Receptionist / Central Reservations Coordinator (Full-Time)

All Saints Resort – Bury St Edmunds

From £12.71 - £13.00 per hour | Full-Time | Permanent | Immediate Start

Are you passionate about delivering exceptional customer service? We're looking for a friendly, professional and reliable Receptionist / Central Reservations Coordinator to join our Front Office team at All Saints Resort.

As the first point of contact for our guests, you'll play a key role in creating a warm and memorable welcome while ensuring a seamless guest journey from reservation through to check-out. You'll also support our Guest Relations function by assisting guests throughout their stay, responding to enquiries, and helping to create an exceptional experience for every guest.

Working Hours

40 hours per week
5 shifts per week
8-hour shifts between 7:00 am and 9:00 pm
7-day rota, including weekends
One weekend off per month

Key Responsibilities

Deliver a warm, professional welcome to all guests.
Manage guest check-ins and check-outs efficiently.
Take accommodation reservations via telephone, email and online booking channels.
Handle guest enquiries before, during and after their stay.
Provide Guest Relations support, ensuring guests receive exceptional service throughout their visit.
Resolve guest queries and complaints professionally and efficiently.
Respond promptly to telephone calls, emails and online enquiries.
Promote the resort's accommodation, restaurants, spa, golf course and leisure facilities.
Maximise room revenue by upselling accommodation, dining and resort experiences where appropriate.
Process payments accurately and maintain guest records.
Liaise with Housekeeping, Maintenance, Food & Beverage and other departments to ensure guest requests are fulfilled.
Follow company policies, procedures and health and safety standards.

About You

We're looking for someone who is:

Friendly, approachable and professional.
Passionate about delivering outstanding customer service.
Experienced in hotel reception, reservations or hospitality (preferred).
Confident using hotel property management systems, Microsoft Office and payment systems.
An excellent communicator with strong organisational skills.
Able to multitask and remain calm in a busy environment.
Flexible, reliable and a supportive team player.
Passionate about creating memorable guest experiences.

What We Offer

Company pension
Free on-site parking
Discounted meals while on duty
Employee discounts across the resort
Complimentary gym membership
Ongoing training and career development opportunities
A supportive and welcoming working environment

Starting rate: £12.71 - £13.00 per hour

Job Types: Full-Time, Permanent

Work Location: In person

How to Apply

If you enjoy meeting people, thrive in a fast-paced hospitality environment and are passionate about creating memorable guest experiences, we'd love to hear from you.

Please submit your CV through Indeed to apply.

Job Types: Full-time, Permanent

Pay: £12.71-£13.00 per hour

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
Gym membership
On-site parking

Work Location: In person

Quick apply

Refine Your Search

hotel & accommodations guest services jobs in mendlesham, sfk

Receptionist / Central Reservations Coordinator (Full-Time)

Hospitality Operations & Guest Experience Team Member

Food and Beverage Assistant

Hotel Receptionist

Kitchen Porter

Spa Therapist Weekend

Front of House Supervisor/Duty Manager

Housekeeping Assistant

Housekeeping

Junior Sous Chef

Commis Chef

Executive Head Chef

Chef De Partie

Sous Chef

Other jobs to consider

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