Finance officer Work, Jobs in Mepal, Cam (with Salaries)

Head of Customer Account
Trade Mastermind Limited —Peterborough
- £75,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
4d
Senior Finance Officer
Parkside Community College —Cambridge
- £35,000 - £40,000 a year
- School
3d
Senior Finance Officer
Cambridge Academy for Science and Technology —Cambridge
- £35,000 - £40,000 a year
- School
15h
Senior Finance Officer
Trumpington Community College —Cambridge
- £35,000 - £40,000 a year
- School
15h
Senior Finance Officer
Coleridge Community College —Cambridge
- £35,000 - £40,000 a year
- School
15h
Examinations Officer
Red Balloon Learner Centre, Cambridge —Cambridge
- From £29,364 a year
- Part-time
- Bachelor's degree
- In-person
- School
- Free parking
Quick apply
Payroll Coordinator
Fortava Healthcare Limited —Peterborough
- From £15 an hour
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Free parking
- Life insurance
Quick apply
11d
Scheduler & Permitter
M Group —Huntingdon
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee assistance programme
13d
Operations Administrator (Recruitment)
Pathfinder Legal Services Ltd —Alconbury
- £26,630.76 - £35,320.20 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Annual leave
- Work from home
Quick apply
10d
Commercial Finance Business Partner (Financial Control Lead)
The Babraham Research Campus —Babraham
- £55,000 a year
- Part-time
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
6d
Partnership Development Assistant
Alzheimer's Research UK —Cambridge
- £24,000 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Sick pay
4d
Project Accountant
The HR Branch Ltd —Peterborough
- £55,000 - £65,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Travel
- Work from home
Quick apply
Clinical Research Manager
Alzheimer's Research UK —Cambridge
- £46,000 a year
- Doctoral degree
- Project management
- IT
- Sick pay
7d
Director, Project Team Lead, Early Research
Flagship Pioneering, Inc. —Cambridge
- Doctoral degree
- Laboratory experience
- Master's degree
Quick apply
3d
Retail security officer
Bardwood —Cambridge
- £14.90 an hour
- Full-time
Quick apply
NEC Commercial Manager
Cambridgeshire County Council —Huntingdon
- £58,803 - £63,288 a year
- Analysis skills
- Continuous improvement
- Contracts
- Annual leave
- Employee discount
Senior Director of AI and Data Strategy
Abcam —Cambridge
- Full-time
- Sales
- Engineering
- Bachelor's degree
6d
Nature Recovery Manager
Forestry Commission —Santon
- £40,388 - £43,482 a year
- Full-time
- Microsoft Office
- Presentation skills
- No degree
Static Security Officer
Bardwood —Cambridge
- £12.71 an hour
- Full-time
Quick apply

Discover related jobs

Based on your search for finance officer jobs.

Management Accountant
Atlas Workplace Services —Milton Keynes
Management Accountant | £40,000 | Hybrid (Milton Keynes – 2 Days Per Week). Ability to clearly explain the financial impact of financial transactions to non-…
Up to £40,000 a year
Quick apply
Management Accountant
iM Med Ltd —Cambridge
ACA/ACCA/CIMA qualified or part-qualified. This role may from time to time also extend to cover or support the functions of other roles within the finance team,…
£45,000 - £50,000 a year
Quick apply
23h

I want to receive the latest job alerts for finance officer in mepal, cam

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Account

Trade Mastermind Limited -
Peterborough

Quick apply

Job details

Full-time
£75,000 a year
4 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Management
Supervising experience
Team management
Organisational skills
Account management
Leadership
Communication skills

Full job description

Job Description:

Head of Customer Accounts

Company: Trade Mastermind
Location: Orton Southgate, Peterborough
Job Type: Full-time | Permanent
Work Location: In Person

About Trade Mastermind

Trade Mastermind is the UK’s leading business education and coaching organisation for the construction and trade industry. Founded by BBC Apprentice winner Joseph Valente, we have supported over 5,000 trade business owners, helping them achieve an average of 370–400% growth.

We are proud to have opened our 20,000 sq. ft. Trade Mastermind University Headquarters, the world’s first dedicated university for trades. The state-of-the-art facility includes a 300‑person event arena, professional podcast studios, and Cambridgeshire’s first rooftop business venue.

We specialise in helping tradespeople become successful business owners through structured training programmes, mastermind groups, academies and business retreats.

If you are looking for a company where you can grow, thrive and make a real impact, Trade Mastermind offers an exciting and supportive environment.

Relight your passion for wanting to get up every day and make a difference.

Join a team that is shaping the future of the trade and construction industry.

Why Join Trade Mastermind?

Collaborative and supportive team culture
Strong opportunities for career growth
Forward-thinking and innovative company
Ongoing training and development
Competitive benefits package
Commitment to diversity and inclusion
Modern working environment
Meaningful and impactful work

The Role – Head of Customer Accounts

Reporting to: Chief Executive Officer (CEO)

The Head of Customer Accounts is responsible for overseeing and enhancing the entire customer journey, from onboarding through to retention and account growth.

This senior leadership role focuses on customer satisfaction, account performance, and long-term client relationships. The successful candidate will lead the customer account management and support teams while ensuring a seamless and high-quality experience for all clients.

Key Responsibilities Customer Journey Management

Oversee the full customer lifecycle from onboarding through to ongoing support
Ensure a seamless and high-quality customer experience
Identify opportunities to improve customer touchpoints and engagement
Monitor customer interactions and satisfaction levels

Customer Account Management

Lead the management of all customer accounts
Ensure key clients receive proactive and personalised service
Act as the escalation point for complex customer issues
Resolve customer concerns quickly and professionally

Retention and Growth

Develop and implement customer retention strategies
Identify opportunities for account growth and expansion
Analyse customer data to identify trends and potential churn risks
Support upselling and cross-selling opportunities

Team Leadership

Lead and manage the customer account management team
Set clear goals and performance targets
Conduct regular performance reviews and coaching sessions
Improve service delivery and team performance

Cross-Department Collaboration

Work closely with Sales, Marketing and Product teams
Ensure the customer experience is consistent across departments
Collaborate with Finance and Legal teams to ensure compliance and accurate billing

KPIs and Reporting

Define and track customer performance metrics
Monitor retention, satisfaction and account growth
Provide regular reports to senior leadership
Identify operational improvements

Continuous Improvement

Implement best practices in customer account management
Improve customer engagement and service processes
Stay up to date with industry trends and innovations

Requirements

Minimum 5 years experience in Customer Account Management or Operations leadership
Minimum 5 years management experience
Minimum 3 years supervisory experience
Strong leadership and team management skills
Excellent problem-solving abilities
Data-driven decision making skills
Strong organisational and communication skills
Experience managing customer accounts and retention strategies
Ability to lead and motivate teams

Benefits

Competitive salary £75,000 + commission structure
Company pension
Sponsored training and development
Modern office environment
Company equipment provided
Free on-site parking
Health and wellbeing programme
Company events

Apply Now

If you are an experienced leader with a passion for customer excellence and account management, we would love to hear from you.

Apply today and become part of Trade Mastermind’s mission to transform the trade industry.

Pay: £75,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

finance officer jobs in mepal, cam

Head of Customer Account

Senior Finance Officer

Senior Finance Officer

Senior Finance Officer

Senior Finance Officer

Examinations Officer

Payroll Coordinator

Scheduler & Permitter

Operations Administrator (Recruitment)

Commercial Finance Business Partner (Financial Control Lead)

Partnership Development Assistant

Project Accountant

Clinical Research Manager

Director, Project Team Lead, Early Research

Retail security officer

NEC Commercial Manager

Senior Director of AI and Data Strategy

Nature Recovery Manager

Static Security Officer

Discover related jobs

I want to receive the latest job alerts for finance officer in mepal, cam

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected