Operations coordinator Work, Jobs in Merry Hill, Wmd (with Salaries)

Customer & Property Operations Coordinator
Garden Building Company & Property Company —Bromsgrove
- £15 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Phone etiquette
Quick apply
15h
Operations & Compliance Coordinator
Easy Truck Material Handling Ltd —Bromsgrove
- £32,000 - £35,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
2d
Project Control Coordinator
nGeneration —Tipton
- £25,704 - £26,704 a year
- Full-time
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Provisioning Coordinator
Convergence Group —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Time management
Quick apply
Inventory & Operations Coordinator
Wargames Atlantic UK Ltd —Telford
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Communication skills
- Work from home
- Employee discount
Quick apply
14d
Programme Operations Coordinator
Aston University —Birmingham
- £27,319 - £29,588 a year
- Full-time
- Administrative experience
- University
- Continuous improvement
- Annual leave
13d
Project Support Coordinator
Burton and District Mind —Burntwood
- £13.65 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
Quick apply
Operations Co-ordinator - BHX
Carousel Logistics —Birmingham
- Travel
- IT
13d
Project Coordinator
wavenet —Solihull
- Full-time
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
13d
Operations Coordinator
PHSGroup —West Bromwich
- £26,514 a year
- No weekends
- Management
Learning Project Coordinator Intern - Strategic Student
Siemens —Solihull
- Full-time
- Hybrid work
- Microsoft Excel
- CAD
- Project management
13d
Options Coordinator
Taylor Wimpey —Solihull
- Sales
- IT
- Annual leave
- Employee discount
13d
Legal Operations Coordinator (12 months FTC)
Gowling WLG —Birmingham
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
13d
Venue Operations Coordinator - KERB Events
KERB —Birmingham
- £30,000 a year
- Weekend availability
- Hybrid work
- Bar
- Project management
- Travel
- Employee assistance programme
Quick apply
6d
COSHH & Regulatory Data Coordinator – Innovation Services
Lake Chemicals and Minerals —Redditch
- Up to £26,000 a year
- Microsoft Excel
- Analysis skills
- Data entry
Quick apply
Phlebotomist & Clinic Operations Coordinator
Dr Ashok's Ayurveda Clinic, UK —Birmingham
- £13 - £14 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Employee discount
Quick apply
1d
Production Coordinator
Curated Talent Group —Birmingham
- £31,000 a year
- Full-time
- ERP systems
- Project management
- Continuous improvement
- Free parking
Quick apply
12h
Maintenance Operations Coordinator / Administrator (Part-Time)
KPJ Property Services Limited —Birmingham
- From £260 a week
- Part-time
- Schematics
- Maintenance
- English
Quick apply
Certificate Co-ordinator
ISS Facility Services —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
HSQE and Compliance Co-ordinator
ASSA ABLOY —Solihull
- Continuous improvement
4d

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operations coordinator jobs near merry hill, wmd

Customer & Property Operations Coordinator

Garden Building Company & Property Company
Bromsgrove

Quick apply

Job details

Permanent | Part-time
£15 - £17 an hour
15 hours ago

Qualifications

Driving Licence
GCSE
Yardi
Microsoft Office
Administrative experience
Phone etiquette
Communication skills
Office experience

Full job description

Customer & Property Operations Coordinator

Location: Bromsgrove, West Midlands

Job Type: Permanent, Part-Time

Hours: 25 Hours Per Week

Pay: £15.00 – £17.00 per hour (depending on experience)

Typical Working Hours: Usually between 10:00am and 3:00pm Monday to Friday, although some flexibility may occasionally be required for meetings, property viewings and business needs.

⸻

About The Role

We are looking for a highly organised, reliable and proactive person to work directly alongside the owner of two growing businesses operating within the property and home improvement sectors.

This is a varied, hands-on role that combines customer service, business operations, property administration and project coordination.

The successful candidate will work closely with the business owner, helping to manage customer enquiries, coordinate repairs and follow-ups, communicate with customers, estate agents, solicitors and contractors, organise information and help keep multiple projects moving forward.

This is not a traditional administration role where every day looks the same. We are looking for somebody who enjoys variety, can learn quickly, solve problems, communicate confidently and take ownership of tasks.

The role offers significant responsibility and the opportunity to become a key part of a growing business.

Full training will be provided.

⸻

Main Responsibilities

Customer Service & Operations

A significant part of the role will involve helping manage customer enquiries and complaints.

Responsibilities include:

Monitoring and managing customer service inboxes
Responding to customer enquiries
Speaking with customers by phone and email
Gathering photos, videos and information relating to repair requests
Coordinating repair appointments and site visits
Preparing customer case summaries
Drafting customer responses and follow-up emails
Liaising with installation teams and contractors
Following issues through to resolution
Escalating serious or complex issues where required

The successful candidate will become heavily involved in customer communication and helping ensure customer issues are resolved professionally and efficiently.

Property & Business Support

Responsibilities include:

Researching property opportunities and gathering information
Speaking with estate agents and other property professionals
Preparing reports, spreadsheets and summaries
Booking appointments and viewings
Liaising with solicitors, brokers and contractors
Maintaining records and trackers
Following up outstanding actions
Assisting with ongoing business projects

General Administration & Coordination

Additional responsibilities may include:

Diary and appointment management
Supplier and contractor communication
Insurance quotations and renewals
Document management
Basic marketing administration
SMS and email campaign administration
General business support as required

No two days are exactly the same.

⸻

About You

You do not need previous property experience and full training will be provided.

More important is that you are:

Highly organised
Reliable and trustworthy
A confident communicator
Comfortable speaking with customers by phone
Professional under pressure
Detail-oriented
Comfortable using technology
Able to work independently
Proactive and resourceful
Comfortable learning new systems and processes

Most importantly, we are looking for somebody who enjoys solving problems, taking ownership of tasks and helping keep projects moving forward.

⸻

Desirable Experience

Experience in any of the following areas would be advantageous:

Customer service
Complaint handling
Estate agency
Lettings
Property management
Conveyancing
Office administration
Recruitment
Marketing
Lead generation
Project coordination

However, attitude, organisation and communication skills are more important than specific industry experience.

⸻

Requirements

Full UK driving licence
Access to a vehicle
Must live within approximately 20 minutes of Bromsgrove
Comfortable attending meetings, property visits and site visits when required
Comfortable working closely with management during the training period
Confident using Microsoft Office, Google Workspace and modern online systems
Comfortable learning and using AI tools such as ChatGPT

⸻

What We Offer

£15.00 – £17.00 per hour depending on experience
25 hours per week
Significant one-to-one training
Varied and interesting work
Exposure to property, business operations and project management
Long-term opportunity with increasing responsibility
Direct involvement in real business decisions and projects
Opportunity to develop new skills across multiple industries
Business mileage reimbursed for approved work-related travel

⸻

Communication & Accountability

As this role involves working closely with business owners across multiple projects, strong communication and accountability are essential.

The successful candidate will be expected to provide a brief end-of-day summary outlining:

Tasks completed
Progress made on ongoing projects
Customer issues handled
Property opportunities reviewed
Outstanding actions
Any decisions or assistance required from management

This helps ensure priorities remain aligned, projects continue moving forward efficiently and any issues can be identified and resolved quickly.

⸻

Progression

The successful candidate will initially start at the appropriate rate based on experience and suitability.

As the role develops and the candidate demonstrates value within the business, there will be opportunities for increased responsibility, greater autonomy and pay progression.

We are looking for somebody who wants to become a long-term part of the team and grow with the business.

⸻

Application Process

Stage 1 – CV Review

Stage 2 – Short Zoom Interview

Stage 3 – In-Person Interview

Stage 4 – Paid Practical Assessment

Stage 5 – Offer and 6-Month Probation Period

⸻

How To Apply

Please submit your CV together with a short covering note answering the following questions:

Why does this role interest you?
Why do you believe you would be a good fit for this position?
Tell us about a time you successfully managed multiple tasks, projects or deadlines simultaneously.
What software, systems or AI tools have you used in previous roles?
Tell us about a time you dealt with a difficult customer or challenging situation and how you handled it.

We are looking for somebody who is organised, dependable, eager to learn and excited by the opportunity to play an important role in a growing business.

Pay: £15.00-£17.00 per hour

Licence/Certification:

Driving Licence (required)

Work Location: Hybrid remote in Bromsgrove

Quick apply

Refine Your Search

operations coordinator jobs in merry hill, wmd

Customer & Property Operations Coordinator

Operations & Compliance Coordinator

Project Control Coordinator

Provisioning Coordinator

Inventory & Operations Coordinator

Programme Operations Coordinator

Project Support Coordinator

Operations Co-ordinator - BHX

Project Coordinator

Operations Coordinator

Learning Project Coordinator Intern - Strategic Student

Options Coordinator

Legal Operations Coordinator (12 months FTC)

Venue Operations Coordinator - KERB Events

COSHH & Regulatory Data Coordinator – Innovation Services

Phlebotomist & Clinic Operations Coordinator

Production Coordinator

Maintenance Operations Coordinator / Administrator (Part-Time)

Certificate Co-ordinator

HSQE and Compliance Co-ordinator

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