customer service manager Work, Jobs in merseyside (with Salaries)

Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Customer Service Team Leader
The Riverside Group —Liverpool
- £39,912.07 - £43,869.98 a year
- Weekend availability
- Microsoft Excel
- Management
- Customer service
2d
Operations Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Employee discount
Quick apply
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
6d
Team Leader
Card Factory —Liverpool
- £13 an hour
- Leadership
Customer Service Lead
Dr Rez Dental —Liverpool
- From £14.50 an hour
- Full-time
- Hospitality
- Management
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
8d
Customer Service Manager
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
General Manager - Liverpool Area
Pret A Manger —Liverpool
- From £36,400 a year
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee discount
Director of the Customer Hub
The Riverside Group —Liverpool
- Full-time
- Customer service
- Analysis skills
- Communication skills
Section Manager - Lefties Liverpool NEW OPENING
INDITEX —Liverpool
- Full-time
- Sales
- Employee discount
Quick apply
Business Support Manager
Claire House —Wirral
- £32,500 a year
- Full-time
- Hospice
Customer Service Manager - Maghull
Morrisons —Liverpool
- Hospitality
- Team management
- Employee discount
Quick apply
14d
Contact Centre Team Leader
Sureserve —Liverpool
- £32,000 a year
- Weekend availability
- CRM software
- Employee assistance programme
- Employee discount
Quick apply
2d
Operations Manager - Repairs
OnwardHomes —Liverpool
- £59,800 a year
- Call to connect
- Construction
- Leadership
- Communication skills
- Annual leave
- Employee discount
21h
Office Manager
Mahood Marquees —St Helens
- £25,000 - £40,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Flexitime
Quick apply
3d
Deputy Manager
Home Bargains —Birkenhead
- £37,020 a year
- Part-time
- Sales
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
Retail Area Manager
With Love From Liverpool —Knowsley
- £30,000 - £33,000 a year
- Full-time
- Data analysis skills
- In-person
- Retail management
- Store discount
- Employee discount
Quick apply
14d
Lefties Liverpool - General Manager
INDITEX —Liverpool
- Full-time
- Leadership
- Employee discount
Quick apply
Area Manager , Customer Fulfillment
Amazon UK Services Ltd. —Liverpool
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Transport Manager
Farmfoods —Appleton Thorn
- £48,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply

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customer service manager jobs near merseyside

Customer Service Manager

NSG Group -
Ormskirk

Quick apply

Job details

Full-time
Up to £53,000 a year

Benefits

Company pension
Canteen
Private medical insurance
On-site parking

Qualifications

Supply chain
Logistics
3PL

Full job description

Who are we?

The NSG Group is a global leader in glass manufacturing in three business areas: Architectural, Automotive and Creative Technology.

Our mission is to change our surroundings and improve our world. We work towards our Vision which is based on the strong belief in our long-held values: sincere and ethical culture, commitment to safety and technology, and respect for people.

The role

To lead and optimise the end-to-end Customer Service function, ensuring efficient order management, export coordination, and resolution of customer enquiries and complaints, while representing the voice of the customer to align demand, operations, and service delivery in support of business performance and growth. Duties can be, but are not limited to;

Operates within our Commercial team, supporting the delivery of budgeted revenues across Domestic and Export segments, contributing to overall UK business profitability and performance.
Supports continuity of supply across a c.£100M Upstream business in the UK and Ireland, delivering c.200,000 tonnes annually.
Responsible for outbound supply and customer service performance across UK, Ireland, intra-group, and Export markets.
Manages a team of 1 Team Leader and 4 Customer Account Coordinators.
Oversees approximately £10M annual transport spend, including budget alignment, cost control, and invoice accuracy (SAP and manual processing).
Requires regular engagement with senior Commercial leadership and cross-functional stakeholders including Sales, Operations, Planning, Quality, Procurement, and external customers and transport providers across the UK and Europe.

What are we looking for?

Proven experience in warehousing, logistics, and supply chain operations.
Strong SAP and IT system capability, with the ability to manage data effectively and produce KPI reporting to support performance management and decision-making.
Drive continuous improvement in customer service, order management and logistics processes, improving efficiency, reducing cost, and enhancing overall customer experience.
Manage transport operations and third-party logistics performance, to ensure cost efficiency, service reliability, and budget control.
Ensure continuity of supply and outbound service performance, across UK, Ireland, intra-group and Export markets.

Benefits

25 days holiday (rising to 27 with service) plus declared public holidays.
On site car parking & electric charging ports
On site canteen.
Management Bonus scheme – up to 20% of basic salary (not guaranteed).
Private Healthcare scheme
Holiday Salary Exchange scheme
Group personal pension plan – a defined contribution scheme with up to 8% employer contribution.

We’re redefining the world of glass. Seeing opportunities where others see limits. Transforming cutting-edge research into real-world breakthroughs with knowledge and expertise we’ve built over hundreds of years.

We see trust and freedom helping our people to flourish and do the best work of their careers - delivering our vision of a more sustainable society.

Around the world we see collaboration across our teams, from talented crafters and creators to expert thinkers and makers, all inspiring and supporting one another.

Together we find balance, create quality, and pioneer the future of glass.

NSG Group. Create. Inspire. Belong.

Quick apply

Refine Your Search

customer service manager jobs in merseyside

Customer Service Manager

Customer Service Team Leader

Operations Manager - Lefties Liverpool NEW OPENING

Customer Operations Manager

Team Leader

Customer Service Lead

Customer Service Manager

General Manager - Liverpool Area

Director of the Customer Hub

Section Manager - Lefties Liverpool NEW OPENING

Business Support Manager

Customer Service Manager - Maghull

Contact Centre Team Leader

Operations Manager - Repairs

Office Manager

Deputy Manager

Retail Area Manager

Lefties Liverpool - General Manager

Area Manager , Customer Fulfillment

Transport Manager

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