customer service representative Work, Jobs in merthyr tydfil (with Salaries)

Customer Service Representative
IQUW Group —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Advisor
Capital On Tap —Cardiff
- £500 - £750 a week
- Full-time
- Customer service
- Financial services
- Communication skills
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
7h
Customer Service Advisor - Part-time
Capital On Tap —Cardiff
- £14,151 a year
- Part-time
- Customer service
- Financial services
- Communication skills
Sales/Customer Service Representative
Family First Professionals —Cardiff
- From £12.71 an hour
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
Customer Care & Planning Coordinator – Maternity Cover FTC
Magnera Corporation —Aberdare
- Monday to Friday
- Customer service
- ERP systems
- Organisational skills
13d
Customer Service & Sales Advisor
NFU Mutual —Cardiff
- £26,733 a year
- Full-time
- Customer service
- Travel
- Data entry
- Annual leave
- Employee discount
8d
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Assistant
CAR PLUS MOTORS UK LTD —Newport
- £12.21 - £15.00 an hour
- Sales
- Driving
- In-person
Quick apply
Customer Accounts Representative
Admiral —Cardiff
- Organisational skills
- Banking
- Annual leave
1d
Visa Documentation Agent
TLScontact UK —Cardiff
- £26,436 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Referral programme
Quick apply
Contact Centre Agent / Customer Service Advisor
Hays —Cardiff
- £12.71 - £13.00 an hour
- Temporary
- Hybrid work
2d
Customer Service Advisor (Part-time)
TOAST —Swansea
- £13.84 an hour
- Part-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
1d
Sales and Customer service Advisor
Juss Marketing —Bridgend
- £400 - £600 a week
- Communication skills
- Marketing
Customer Service Assistant (maternity cover)
SHELL Tonypandy —Tonypandy
- £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
5d
Membership Consultant
The Celtic Collection —Newport
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Employee discount
Customer Service Agent I
Ecolab Inc. —Caerphilly
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Flexible schedule
One Stop - Customer Service Assistant
One Stop —Cardiff
- £11.74 an hour
- Part-time
5d
Customer Service Assistant / Catering
Castle Bingo —Neath
- From £12.71 an hour
- Part-time
- In-person
- Referral programme
- Sick pay
Quick apply
Customer Service Advisor
Learning Curve Group —Cardiff
- £25,178.40 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
1d

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Customer Service Representative

IQUW Group
Swansea

Apply Now

Job details

Permanent | Full-time

Benefits

Employee assistance programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Overview:

About us

ERS Syndicate 218 at Lloyds is managed by Starr. We are the UK’s largest specialist motor insurer with an A+ rating and have been making motoring passions and livelihoods possible since 1946. We work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs.

Starr is a global insurance and investment organisation providing property and casualty insurance solutions to business and industry. Starr has grown into one of the world’s fastest‑expanding insurance organisations, writing business in 128 countries across six continents. Our talented and experienced associates manage risk and ultimately support the profitable growth of organisations in a dynamic, competitive and ever-changing marketplace. Join us and become part of our talented and passionate workforce.

The role

We are looking for Customer Service Representatives who are passionate about delivering an outstanding service to our customers to join our Claims or Underwriting Teams. If you are self-motived, have great communication skills and a desire to achieve then this may be the role for you.

Following a period of training, you will join our friendly team on the telephones providing excellent customer service. You will contribute to ensuring that our customers have a straightforward, welcoming, and unique experience by utilising cutting-edge technologies in our contact centre here in Swansea.

We currently operate a hybrid working model. This entails 3 days per week collaborating with colleagues in the office, and 2 days working from home.

Key responsibilities

Work with insurance brokers and direct clients to handle enquiries.
Respond to customer and broker queries.
Provide accurate information to customers and brokers about their insurance policy.

Maintain effective working relationships with brokers and customers.
Produce documentation, creating and issuing correspondence to customers and brokers.
Build your knowledge of our products and services to become a subject matter expert.
Play your part in a culture of change as an individual and as a team member.

Essential qualifications, skills and experience

This role would suit anyone that has an interest in providing positive outcomes to colleagues and customers and we would like to hear from you if you are interested to hear more on this role. Helpful experience for this role will include:

The ability to work, both, as part of a team and independently
A set of interpersonal skills that enable you to work successfully with customers by phone or correspondence.
A keen eye for detail and high level of accuracy
A deep understanding of what good customer service involves.
Excellent organisational skills and the ability to prioritise.
The drive to continually improve the way we work and the services we provide.

Core behavioural competencies

Analysis and decision making
Relationships
Performance focus
Communication and influence
Resilience and adaptability

Benefits

Competitive Benchmarked Salary
25 days holiday
Discretionary bonus scheme
Employee assistance programme
Annual holiday buy (up to 3 extra days)
Salary sacrifice benefits
Annual benefits reviews
The option for professional qualifications and study support

Starr is an equal opportunity employer, which means we will consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

#ERSLI

Apply Now

Refine Your Search

customer service representative jobs in merthyr tydfil

Customer Service Representative

Customer Service Advisor

Customer Service Advisor

Customer Service Advisor - Part-time

Sales/Customer Service Representative

Customer Care & Planning Coordinator – Maternity Cover FTC

Customer Service & Sales Advisor

Customer Service Representative

Customer Service Assistant

Customer Accounts Representative

Visa Documentation Agent

Contact Centre Agent / Customer Service Advisor

Customer Service Advisor (Part-time)

Sales and Customer service Advisor

Customer Service Assistant (maternity cover)

Membership Consultant

Customer Service Agent I

One Stop - Customer Service Assistant

Customer Service Assistant / Catering

Customer Service Advisor

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