Learning and development specialist Work, Jobs in Middlesbrough, Nyk (with Salaries)

Technical Support Specialist
CameraMatics —Darlington
- Full-time
- Hybrid work
- Computer Science
- Organisational skills
- In-person
Quick apply
3d
Teacher
Progress Schools —Middlesbrough
- £30,900 - £41,200 a year
- English
- IT
- School
- Employee discount
- Referral programme
Technical Support Specialist (Hybrid)
CameraMatics —Darlington
- Hybrid work
- Computer Science
- Organisational skills
- Communication skills
8d
Company IT Support Specialist
Lindy Electronics Lts —Stockton-on-Tees
- £32,000 - £36,000 a year
- Microsoft Office
- SQL
- Project management
Quick apply
Training & Engagement Specialist
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £38,220 - £40,777 a year
- Temporary
- Presentation skills
- AI
- Communication skills
- Annual leave
- Employee assistance programme
4d
Specialist Learning Support Assistant (Level 3) – Hub & Outreach
SENse Support Services —Newton Aycliffe
- £13.50 - £15.00 an hour
- Part-time
- Working with children
- Travel
- In-person
- Free parking
Quick apply
3d
School Art and Technology Technician
Outwood Grange Academies Trust —Cleveland
- £18,989 - £19,290 a year
- Part-time
- School
- Free parking
- Employee assistance programme
11d
Trainee Trading Standards & Licensing Officer (Tobacco and Vapes)
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £29,540 - £32,597 a year
- Temporary
- Presentation skills
- Bachelor's degree
- IT
- Annual leave
- Employee assistance programme
4d
Team Member - Nights
KP Snacks —Billingham
- £23,939.37 a year
- Weekend availability
- Employee discount
Quick apply
2d
Strategic Housing Officer
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £29,540 - £40,777 a year
- Presentation skills
- AI
- Communication skills
- Annual leave
- Employee assistance programme
Specialist Support Worker
Purpletribe for ROC Group —Durham
- £26,831.25 - £28,856.25 a year
- Weekend availability
- Childcare
- Cooking
- Working with children
- Health & wellbeing programme
- Referral programme
Quick apply
5d
Patient Systems Officer
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £32,073 - £39,043 a year
- Full-time
- Microsoft Powerpoint
- Oracle
- Computer literacy
10d
Bank support worker
Cygnet —Middlesbrough
- £13 an hour
- Overtime
- Employee discount
Night time Support Worker - Supported Accommodation - Young people 16-17
Moving On Durham —Durham
- £14.87 - £15.90 an hour
- Part-time
- Working with children
- First Aid Certification
- Mentoring
- Free parking
Quick apply
3d
Therapeutic School Teacher
Hopespring —Sunderland
- £30,000 - £47,000 a year
- Full-time
- Childcare
- Working with children
- In-person
- Free parking
- Sick pay
Quick apply
Lecturer (TSPP) in Clinical Skills & Prescribing
Teesside University —Middlesbrough
- £38,784 - £42,254 a year
- Full-time
- University
- Teaching
- Annual leave
- Employee discount
3d
Part Time Therapy Assistant
Elysium Healthcare —Middlesbrough
- £16,036.80 - £25,057.50 a year
- Part-time
- Rehabilitation centre
- Communication skills
- Free parking
- Annual leave
Quick apply
Student Support Mentor - BELP
Middlesbrough College —Middlesbrough
- £24,519 - £24,631 a year
- English
- Annual leave
- Employee assistance programme
12d
Maths and English Digital Learning Facilitator (2025/CP090)
EAST DURHAM COLLEGE —Peterlee
- £31,000 a year
- Full-time
- English
- Administrative experience
- Presentation skills
- Free parking
- Annual leave
Trainee Education Mental Health Practitioners - Hambleton & Richmond
Tees, Esk and Wear Valleys NHS Trust —Northallerton North
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Travel
- Communication skills
3d

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learning and development specialist jobs near middlesbrough, nyk

Technical Support Specialist

CameraMatics -
Darlington

Quick apply

Job details

Full-time
3 days ago

Qualifications

Computer Science
Technical support
IT support
Organisational skills
Communication skills
Information Technology

Full job description

Who we are

We’re on a mission to transform how fleets operate, using cutting-edge camera technology, AI, machine learning and telematics to make roads safer and businesses smarter.

As an award-winning SaaS company in a high-growth phase, we’re scaling fast and expanding into new markets worldwide. Our technology gives fleet operators real-time visibility, reduces risk, improves efficiency, and helps set new safety standards across the industry.

Join a global, ambitious team and be part of what's next!

The Role

As a Technical Support Specialist at CameraMatics, you will be the first point of contact for our customers, guiding them through technical challenges and ensuring their satisfaction. You will play a crucial role in troubleshooting issues, providing timely solutions, and contributing to the overall success of our customers' experience with our products.

What you'll do

Deliver exceptional first-line technical support to customers through phone, email, and other communication channels, ensuring a professional, responsive, and customer-focused experience.
Investigate, diagnose, and resolve technical issues relating to Cameramatics products and services, applying a structured and methodical approach to troubleshooting.
Accurately document customer interactions, technical issues, troubleshooting steps, and resolutions within the ticketing system to maintain high-quality support records and knowledge sharing.
Work closely with cross-functional teams, including Engineering, Product, and Customer Success, to resolve complex technical challenges and ensure timely issue resolution.
Manage issue escalation processes effectively, ensuring unresolved cases are routed to the appropriate teams while maintaining clear communication and ownership through to resolution.
Identify recurring issues, trends, and opportunities for improvement, providing actionable feedback to support product enhancements, operational efficiencies, and an improved customer experience.
Contribute to the development and maintenance of technical documentation, knowledge base articles, troubleshooting guides, and customer training materials to promote self-service and knowledge sharing.
Support a global customer base by participating in a shift-based support rota, demonstrating flexibility and adaptability to work alternative hours as required to meet business and customer needs.
Take ownership of customer issues from initial contact through to resolution, ensuring customers are kept informed and receive timely updates throughout the support journey.
Continuously develop technical knowledge and product expertise, staying up to date with new features, technologies, and industry developments to provide best-in-class customer support.

What we’re looking for

2+ years of experience in a technical support or customer-facing technical role, ideally within a software or technology environment.
A strong interest in technology and problem-solving, with a solid understanding of computer systems, networking, and troubleshooting. A degree in Computer Science, Information Technology, or a related field is welcome but not essential.
Experience using diagnostic tools, remote support technologies, and structured troubleshooting approaches to investigate and resolve issues effectively.
Strong written and verbal communication skills, with the ability to explain technical concepts clearly and confidently to both technical and non-technical audiences.
A customer-focused mindset, with a genuine passion for delivering a positive customer experience and helping users find the right solutions.
The ability to work independently while also collaborating effectively with colleagues in a fast-paced and evolving environment.
Strong organisational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high standard of work.

Why Join CameraMatics?

High-growth global SaaS company
Collaborative team culture, fast moving & focused on quality
Opportunity to grow with a scaling business
Hybrid working: 4 days in office, 1 day working remote

Job Type: Full-time

Work authorisation:

United Kingdom (required)

Location:

Darlington DL1 1RW (preferred)

Work Location: Hybrid remote in Darlington DL1 1RW

Quick apply

Refine Your Search

learning and development specialist jobs in middlesbrough, nyk

Technical Support Specialist

Teacher

Technical Support Specialist (Hybrid)

Company IT Support Specialist

Training & Engagement Specialist

Specialist Learning Support Assistant (Level 3) – Hub & Outreach

School Art and Technology Technician

Trainee Trading Standards & Licensing Officer (Tobacco and Vapes)

Team Member - Nights

Strategic Housing Officer

Specialist Support Worker

Patient Systems Officer

Bank support worker

Night time Support Worker - Supported Accommodation - Young people 16-17

Therapeutic School Teacher

Lecturer (TSPP) in Clinical Skills & Prescribing

Part Time Therapy Assistant

Student Support Mentor - BELP

Maths and English Digital Learning Facilitator (2025/CP090)

Trainee Education Mental Health Practitioners - Hambleton & Richmond

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