Member experience associate Work, Jobs in Middlesbrough, Nyk (with Salaries)

Mail Support Representative
XPS Pensions Group —Middlesbrough
- Full-time
- Customer service
- Administrative experience
- Quality control
- Employee discount
- Referral programme
Retail Associate
TK Maxx —Darlington
- Part-time
- No experience needed
- Employee discount
4d
Bookings Administrator
Paterson Associates —Middlesbrough
- £24,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Pensions Administrator
XPS Pensions Group —Middlesbrough
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Fulfilment Associate / Packer - Self Employed
GNOC Ltd —Durham
- From £15 an hour
- Weekend availability
- Heavy lifting
- Organisational skills
- Warehouse experience
- Free parking
Quick apply
10d
Hourly Paid Digital Marketing & Content Creator Tutor/ Assessor
Middlesbrough College —Middlesbrough
- £14.89 - £31.84 an hour
- Call to connect
- Social media management
- Annual leave
- Employee assistance programme
9d
Pest Technician - Middlesborough/Stockton
Ecolab Inc. —Middlesbrough
- Up to £30,000 a year
- Overtime
- Nursing home
- Paid training
General Manager
Story Companies —Cleveland
- Full-time
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Qualified Nursing Associate
Tees, Esk and Wear Valleys NHS Trust —Redcar
- £28,392 - £31,157 a year
- Full-time
- English
- Travel
- Teaching
2d
Specialist SpLD Study Skills Tutors & Mental Health Mentors
Amano Technologies Ltd —Durham
- £34.02 an hour
- University
- Bachelor's degree
- Mentoring
Quick apply
Associate Director - Programme Advisory (North & Scotland)
AtkinsRéalis —Stockton-on-Tees
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Postdoctoral Research Associate - Management - Smart and Scale
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Analysis skills
- University
- Annual leave
- Employee assistance programme
12d
Nursing Associate
North Yorkshire Hospice Care —Thirsk
- £30,741.35 - £32,556.15 a year
- Weekend availability
- Hybrid work
- IT
- Hospice
- Care plans
- Referral programme
3d
Postdoctoral Research Associate - CONUREP (Convergence of unitary representations)
Durham University —Durham
- £38,784 - £46,049 a year
- Full-time
- Doctoral degree
- Maths
- University
- Annual leave
- Employee assistance programme
3d
Postdoctoral Research Associate
Durham University —Durham
- £38,784 - £41,064 a year
- Full-time
- Doctoral degree
- Engineering
- University
- Annual leave
- Employee assistance programme
2d
Postdoctoral Research Associate on Quantum Networking
Durham University —Durham
- £38,784 - £41,049 a year
- Full-time
- Doctoral degree
- Computer Science
- Maths
- Annual leave
- Employee assistance programme
Postdoctoral Research Associate (Research Fellow in Criminology and Contextual Safeguarding)
Durham University —Durham
- £38,784 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- Travel
- Annual leave
- Employee assistance programme
Strutt & Parker - Senior Surveyor / Associate Director, Rural Land Management
BNP Paribas —Northallerton
- Full-time
- Microsoft Powerpoint
- Leadership
- Communication skills
- Annual leave
- Employee discount

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member experience associate jobs near middlesbrough, nyk

Mail Support Representative

XPS Pensions Group -
Middlesbrough

Apply Now

Job details

Full-time | Fixed term contract

Benefits

Company pension
Employee discount
Referral programme

Qualifications

Customer service
GCSE
Administrative experience
Quality control
Communication skills
Office experience

Full job description

Contractual hours

36.25

Job category/type

XPS Administration

Date posted

13/05/2026

Job reference

REQ003633

Mail Support Representative

Location: Middlesbrough

Employment Type: Fixed Term (12 months), Full Time

Grade: Associate

Office Based

REQ003633

About XPS Group:

XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive.

About the Role:

Our teams of pension administrators provide services to a wide range of trust-based company pension schemes, including defined benefit, defined contribution, career average revalued earnings, and hybrid schemes. Our range of pensions administration services include: scheme administration, communication, scam identification, payroll services, pension scheme accounting, de-risking projects and technical consultancy.

Our administrative approach is scheme-based; one team is responsible for every aspect of each client’s service, enabling us to build the best possible relationships and provide the clarity of focus each scheme deserves.

Ultimately, pension schemes are there for their members; we place just as much emphasis on delivering excellent customer service as we do on technical proficiency and quality control.

Key Responsibilities:

Sorting, scanning and distribution of incoming post.
Electronic indexing of correspondence and creation of workflow tasks using multiple systems.
Printing and preparing letters and documents for outgoing post.
Liaising with administration teams to resolve queries.
Handling and processing of payment receipts, precious documents and returned mail.
Monitoring email accounts and processing emails for administration teams.
Providing extra administration support to the service delivery teams and general office duties.
Converting paper documents into scanned images and undertaking mass scanning/indexing projects.
Data cleansing – adding to and amending data held within the system.
Providing phone cover and reception duties, answering queries raised by employees and clients.
Additional ad-hoc activities as required.
Due to the changing nature of the business, the job holder may from time to time be required to undertake other activities of a similar nature that fall within their capabilities.

Your Profile:

Essential:

Previous office experience within an administrative role.
Good communication skills.
Good interpersonal skills.
Ability to manage multiple tasks and prioritise effectively.
Strong organisational, planning and prioritisation skills.
Desire to improve standards and develop new procedures and working practice.

Qualifications:

GCSE Maths and English

What We Offer:

Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS.

How to Apply:

Interested candidates should submit applications via Apply Now option or contact [email protected] for more information. Join XPS Group and contribute to a dynamic and inclusive workplace.

Equal Opportunities Statement:

XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion, or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees.

Eligibility:

Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees.

Who Are We:

To find out more please visit: www.xpsgroup.com

Apply Now

Refine Your Search

member experience associate jobs in middlesbrough, nyk

Mail Support Representative

Retail Associate

Bookings Administrator

Pensions Administrator

Fulfilment Associate / Packer - Self Employed

Hourly Paid Digital Marketing & Content Creator Tutor/ Assessor

Pest Technician - Middlesborough/Stockton

General Manager

Qualified Nursing Associate

Specialist SpLD Study Skills Tutors & Mental Health Mentors

Associate Director - Programme Advisory (North & Scotland)

Postdoctoral Research Associate - Management - Smart and Scale

Nursing Associate

Postdoctoral Research Associate - CONUREP (Convergence of unitary representations)

Postdoctoral Research Associate

Postdoctoral Research Associate on Quantum Networking

Postdoctoral Research Associate (Research Fellow in Criminology and Contextual Safeguarding)

Strutt & Parker - Senior Surveyor / Associate Director, Rural Land Management

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