head of customer service Work, Jobs in middlesbrough (with Salaries)

Welfare Benefits Officer
North Star Housing Group —Stockton-on-Tees
- £37,288 - £39,523 a year
- Full-time
3d
Branch Manager
Careline Homecare Limited —Middlesbrough
- Up to £36,628 a year
- Management
- Leadership
SPAR Eston High Street - Retail Assistant
James Hall & Co Ltd —Eston
- Part-time
- Employee discount
- Life insurance
Quick apply
Night Manager
Admiral Slots —Stockton-on-Tees
- £28,875 a year
- Full-time
- Customer service
Quick apply
14d
Relief Supervisor
Admiral Slots —Hartlepool
- £12.75 - £13.25 an hour
- Part-time
Quick apply
Management Trainee
Schuh —Thornaby on Tees
- Full-time
- Management
- Customer service
- Supervising experience
- Relocation assistance
- Employee assistance programme
7d
Supervisor
Admiral Slots —Durham
- £13.45 an hour
- Full-time
Quick apply
7d
Sales Associate
Belstaff —Seaham
Quick apply
Chief Delivery Officer
Learning Curve Group —Spennymoor
- £100,000 - £115,000 a year
- Full-time
- Military
- Annual leave
Vocational Skills Coach - Early Years
Learning Curve Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- English
- Organisational skills
- IT
- Annual leave
Head of MIS
Learning Curve Group —Spennymoor
- £50,000 - £60,000 a year
- Full-time
- Contracts
- Communication skills
- Annual leave
Communications and Marketing Officer
Thirteen —Middlesbrough
- £29,931 a year
- Call to connect
- Hybrid work
- Administrative experience
- Project management
- Annual leave
14d
QC Laboratory Assistant Technical Officer and Van Driver
North Tees and Hartlepool NHS Foundation Trust —Stockton-on-Tees
- £25,272 a year
- Full-time
- Patient care
1d
Customer Service Team Leader
William Hill —Middlesbrough
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
8h
One Stop - Customer Service Assistant
One Stop —Hartlepool
- £11.74 an hour
- Full-time
8d
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Head of Business Intelligence
Durham University —Durham
- £59,966 - £67,468 a year
- Full-time
- Microsoft Excel
- Analysis skills
- University
- Annual leave
- Employee assistance programme
2d
Flights Admin Assistant
Hays Travel —Sunderland
- Microsoft Powerpoint
- Sales
- Customer service
- Employee discount
14d
Digital Communications and Marketing Specialist
Thirteen —Middlesbrough
- £45,666 a year
- Call to connect
- Annual leave
14d
Skills Development Manager
Middlesbrough College —Middlesbrough
- £31,613 - £36,744 a year
- Call to connect
- Sales
- Business development
- Communication skills
- Employee assistance programme
- Flexible schedule
8d

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head of customer service jobs near middlesbrough

Welfare Benefits Officer

North Star Housing Group
Stockton-on-Tees

Apply Now

Job details

Full-time
£37,288 - £39,523 a year
3 days ago

Full job description

Permanent, 35 hours per week

We are looking for someone with experience of the welfare benefits system and managing caseloads. You will be responsible for the provision of welfare benefits advice and more general support to help customers maximise their income, sustain their tenancies and prevent tenancy breakdown.

The post holder will need to demonstrate a good working knowledge of the welfare benefits system, a proven track record of working with challenging and varied caseloads and the ability to convey complex information in a supportive manner.

You will have an exceptional approach to collaboration and commitment to partnership working. You will have a strong sense of social purpose and be committed to making a difference.

Interested in hearing more? Contact Peter Locke, Head of Customer Engagement, [email protected] for an informal chat about the role.

Equality, Diversity, and Inclusion-Different Together

At North Star, Equality, Diversity, and Inclusion are part of our DNA. Together, we continue to build a culture that encourages, supports, and celebrates difference. It fuels our innovation and connects us even closer to customers and communities.

We are keen to reflect the communities we serve and welcome applicants from a broad range of backgrounds and experience. We are committed to tackling issues of under representation in our staff team. As such we will guarantee an interview to any candidate who, has a disability, or considers themselves to be from an ethnic minority background and meets the essential criteria of the role.

We can provide all recruitment material in any format, this includes accepting written applications, as well as on line. We will also make any reasonable adjustments necessary to help candidates participate in our recruitment processes

Closing Date for Applications is Sunday 14th June 2026

Interviews to be scheduled: 24/25th June 2026

INDMED

North Star operates across the North East and North Yorkshire. We build and manage 4,000 units of high-quality, affordable housing including specialist supported housing. We are committed to creating homes and building futures as well as investing in people at every level.

Polaris also called the “North Star” is a constant in the sky. It’s more than just a single star; it’s a natural beacon that’s been used to navigate for centuries. It provides direction to those who are lost and without any other form of conventional navigation. Stars shine, and we look to them for guidance and inspiration. Our Organisation is full of North Star’s’. Bright people who sparkle, achieving great things, and rising stars who shatter expectations, raise the bar, and are great to be around.

What is good about working at North Star?

We are award winning, growing, leading the way with new approaches and thriving as a business. We were the first Housing Association in England to attain Investors in People Platinum standard, which we hold until 2023.

In 2020 we undertook our first Institute of Customer Service (ICS) benchmarking survey, customers told us we deliver an outstanding experience. Customers scored North Star 83/100, exceeding the UKCSI with specific praise for our reputation, ethics, experience, and competence of staff.

In 2021 we were named UK employer of the year in The Housing Heroes and Investors in People Platinum awards

We are proud of what we have achieved, as its hard work. We do it because it makes North Star strong and ensures that we can do the very best for and with our customers.

We have a flexible approach to work, developed by our full staff team. Dependent on your role, you can work from any office, your home, or another location. However, for two days a week you will locate yourself at your place of work. This helps us to maintain our relational culture.

We only employ exceptional people and invest significantly in the development of everyone. People are at the centre of the business, supported by a culture of relational leadership where everyone has a strong voice and influence.

Endeavour House, St Marks Court, Thornaby
Stockton-on-Tees, TS17 6QN

Contact: 03000 11 00 11

Apply Now

Refine Your Search

head of customer service jobs in middlesbrough

Welfare Benefits Officer

Branch Manager

SPAR Eston High Street - Retail Assistant

Night Manager

Relief Supervisor

Management Trainee

Supervisor

Sales Associate

Chief Delivery Officer

Vocational Skills Coach - Early Years

Head of MIS

Communications and Marketing Officer

QC Laboratory Assistant Technical Officer and Van Driver

Customer Service Team Leader

One Stop - Customer Service Assistant

Service Desk Manager

Head of Business Intelligence

Flights Admin Assistant

Digital Communications and Marketing Specialist

Skills Development Manager

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