Helpdesk Work, Jobs in Middlesbrough (with Salaries)

Company IT Support Specialist
Lindy Electronics Lts —Stockton-on-Tees
- £32,000 - £36,000 a year
- Microsoft Office
- SQL
- Project management
Quick apply
Business Partner (Systems)
Stockton-on-Tees Borough Council —Stockton-on-Tees
- £38,220 - £40,777 a year
- Hybrid work
- Presentation skills
- AI
- Annual leave
- Employee assistance programme
9d
Engineer Hosting and Security
Durham County Council —Durham
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Annual leave
13h
Heritage Venues Maintenance and Technical Manager
Durham County Council —Durham
- £28,142 - £31,022 a year
- Weekend availability
- Hybrid work
- Annual leave
5d
Assistant Workplace Services Manager
Government Property Agency —Darlington
- £36,000 - £39,494 a year
- Full-time
- Customer service
- Salesforce
- English
10d

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Business Partner (Systems)
Stockton-on-Tees Borough Council —Stockton-on-Tees
Access to a number of other employee benefits including learning and development opportunities, a car lease scheme, discounts at high street and online…
£38,220 - £40,777 a year
9d
CDPSoft Training and Development Lead
Middlesbrough Council —Middlesbrough
Design and deliver refresher training, user guides, and learning resources. Provide training to all new CDPSoft users across in house and commissioned services…
£39,152 - £40,777 a year
2d

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Company IT Support Specialist

Lindy Electronics Lts
Stockton-on-Tees

Quick apply

Job details

Permanent
£32,000 - £36,000 a year

Qualifications

Microsoft SQL Server
Microsoft Office
Information security
SQL
DHCP
Project management
IT support
Computer networking
DNS
IT
Communication skills
Active Directory
Intune
Information Technology
VPN

Full job description

Summary:

We are seeking a dedicated IT Support Specialist to join our team in Stockton-on-Tees. This permanent, full-time role is essential for ensuring the smooth operation of our IT systems and providing exceptional support to our staff. The ideal candidate will possess a strong technical background and a passion for problem-solving, contributing to the overall efficiency and effectiveness of our IT services.

Outline of Responsibilities:

Provide first-line support for IT-related issues, including hardware, software, and network problems.
Diagnose and resolve technical issues in a timely manner, ensuring minimal disruption to business operations.
Assist in the installation, configuration, and maintenance of IT equipment and software.
Maintain accurate records of support requests and resolutions using the helpdesk system.
Collaborate with other IT team members to implement system upgrades and improvements.
Educate staff on best practices for IT usage and security protocols.
Participate in IT projects and initiatives as required.

Qualifications:

Associate degree in Information Technology (desirable not essential) , Computer Science, or a related field.
Strong knowledge of Office 365, MS SQL, MS Dynamics, Microsoft Operating systems & server structures including Active Directory, Intune.
Excellent knowledge of IT Security infrastructure and implementation.
Networking experience - IP addressing, DNS, DHCP, VPN, WIFI, cabling & infrastructure.
Project management experience
Proven experience in an IT support role or similar position.
Strong understanding of computer systems, mobile devices, and other technology.
Excellent problem-solving skills and the ability to work under pressure.
Excellent communication skills, both verbal and written.
Familiarity with helpdesk software and remote support tools.
Ability to apply new technologies for use within the company.
A commitment to continuous learning and professional development.
Supporting the attainment of company targets.
Works on own initiative in a pro active way.

Company Overview

A dynamic, forward thinking technology brand, Lindy operates sales, service and logistics operations in 14 different countries. Lindy’s core values combine decades of commercial experience and success with a friendly, progressive culture that thrives on innovative thinking, teamwork and co-operation. Lindy treats employees, business partners and suppliers fairly and with respect at all times. Lindy is a place where all employees are encouraged to grow and reach their full potential.

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helpdesk jobs in middlesbrough

Company IT Support Specialist

Business Partner (Systems)

Engineer Hosting and Security

Heritage Venues Maintenance and Technical Manager

Assistant Workplace Services Manager

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