Travel agent Work, Jobs in Middlesbrough (with Salaries)

Call Centre Operator
Middlesbrough Borough Cars —Middlesbrough
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
3d
Ramp Agent
Willis Lease Finance Corporation —Teesside
- Communication skills
Flights Admin Assistant
Hays Travel —Sunderland
- Microsoft Powerpoint
- Sales
- Customer service
- Employee discount
13d
Revenues Appeals and Tribunals Officer
North Yorkshire Council —Northallerton
- £38,220 - £42,839 a year
- Leadership
- Communication skills
- Tax experience
- Employee discount
Vista Aftersales Advisor
Hays Travel —Sunderland
- Customer service
- Organisational skills
- Communication skills
- Employee discount
Customer Service Advisor
NECSWS —Hartlepool
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Site Agent
JN Bentley —Durham
- Full-time
- Civil engineering
- Engineering
- No degree
Quick apply
11d
Employer’s Agent / Quantity Surveyor
WSP —Stockton-on-Tees
- Part-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's degree
- Flexitime
- Work from home
Branch Manager - Houghton
Hays Travel —Houghton le Spring
- Full-time
- Sales
- Customer service
- Supervising experience
- Employee discount
- Referral programme
Residential Surveyor
LSL Property Services —Sunderland
- Full-time
Strutt & Parker - Senior Surveyor / Associate Director, Rural Land Management
BNP Paribas —Northallerton
- Full-time
- Microsoft Powerpoint
- Leadership
- Communication skills
- Annual leave
- Employee discount

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RETAIL ASSISTANT
Primark —Middlesbrough
Getting our products our onto the sales floor making sure they are correctly priced – all while making sure everything meets our high standards.
£13 an hour
15h
SPAR Eston High Street - Retail Assistant
James Hall & Co Ltd —Eston
Maximising sales by delivering excellent customer service. Flexible and adaptable in a busy retail environment. Operating the till and handling cash accurately.
Quick apply

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travel agent jobs near middlesbrough

Call Centre Operator

Middlesbrough Borough Cars
Middlesbrough

Quick apply

Job details

Permanent | Part-time
£12.71 an hour
3 days ago

Qualifications

Microsoft Word
Driving Licence
Microsoft Outlook
English
Complaint handling
Typing
Communication skills

Full job description

Role Overview

We are looking for a reliable and professional Taxi Call Centre Agent to join our busy operations team. The successful candidate will be responsible for handling customer bookings, assisting drivers, monitoring jobs, and ensuring excellent customer service is delivered at all times.

This is a fast-paced role requiring strong communication skills, attention to detail, and the ability to remain calm under pressure.

Key Responsibilities

Answer incoming customer calls professionally and courteously.
Take taxi bookings accurately using the dispatch system.
Provide customers with estimated arrival times and fare estimates.
Assist customers with booking amendments and enquiries.
Monitor live bookings and dispatch jobs efficiently.
Communicate with drivers regarding bookings and operational issues.
Handle customer complaints and escalate where necessary.
Update customer records and booking information.
Ensure all bookings comply with company procedures.
Maintain a high level of customer service at all times.
Support the operations team with general administrative tasks when required.

Pay: £12.71 per hour

Application question(s):

Do you have full time access to a vehicle?
Are you able to work in Redcar, Stockton and Middlesbrough?
What shifts are you available to work?
Are you able to work evenings, weekends, and bank holidays?
Do you have any upcoming commitments that may affect your availability?
What is your notice period with your current employer?
How comfortable are you using multiple screens and systems at the same time?
How would you rate your typing skills?

Experience:

Call Centre: 2 years (preferred)

Language:

English (required)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

100% (required)

Work Location: In person

Quick apply

Refine Your Search

travel agent jobs in middlesbrough

Call Centre Operator

Ramp Agent

Flights Admin Assistant

Revenues Appeals and Tribunals Officer

Vista Aftersales Advisor

Customer Service Advisor

Site Agent

Employer’s Agent / Quantity Surveyor

Branch Manager - Houghton

Residential Surveyor

Strutt & Parker - Senior Surveyor / Associate Director, Rural Land Management

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