Front Office Manager
Bowood Hotel Spa and Golf Resort —Calne
- Weekend availability
- Hotel
- Front desk
- Guest services
- Free parking
- Employee assistance programme
Quick apply
7d
Content Assistant
Ardens —Salisbury
- £27,976 a year
- Full-time
- Microsoft Office
- Annual leave
Quick apply
Visitor Assistant
English Heritage —Amesbury
- £12.90 an hour
- Weekend availability
- Customer service
- English
- Employee assistance programme
- Employee discount
4d
Procurement and Contracts Assistant
Swindon Borough Council —Swindon
- £30,518 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
Quick apply
Assistant Manager
Five Guys UK —Swindon
- Up to £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
5d
Domestic Abuse Early Help Advisor
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Temporary
- Hybrid work
- Communication skills
Admin & Compliance Care Co-Ordinator
Two Rivers Medical Partnership —Whitchurch
- £13.60 an hour
- Full-time
- Front desk
- In-person
- Care plans
- Free parking
Quick apply
Night Porter/Front Office Assistant
Bowood Hotel Spa and Golf Resort —Calne
- Full-time
- Bar
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Assistant Reception Manager- Milton Hill House
Levy —Abingdon
- £29,000 a year
- Full-time
- Hotel
- Organisational skills
- Front desk
- Employee assistance programme
- Employee discount
PA / Receptionist / Executive Assistant - Financial Services
Network Jobs —Trowbridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Food Service Assistant - The Cosener's House 0hrs
BaxterStorey UK —Abingdon
- £13 an hour
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
Food Service Assistant - The Cosener's House full time
BaxterStorey UK —Abingdon
- £13 an hour
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

E-commerce Content & Digital Marketing Assistant
Baby & Co —Bristol
This role is ideal for someone passionate about premium baby products, possessing strong written English, and a keen interest in digital marketing.
£12.71 an hour
Quick apply
8d
Executive Assistant & Social Media Coordinator (Part-Time)
The Editor's List —Ascot
This is a varied role combining executive support, administration, social media management and event coordination. Maintaining a social media content calendar.
From £16,380 a year
Quick apply
5d

I want to receive the latest job alerts for front office assistant in mildenhall, wil

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front office assistant jobs near mildenhall, wil

Front Office Manager

Bowood Hotel Spa and Golf Resort -
Calne

Quick apply

Job details

Full-time
7 days ago

Benefits

Free parking
Company pension
Company events
Employee assistance programme
On-site parking

Qualifications

Front desk
Guest services
Hotel experience

Full job description

Front Office Manager

Front of House

Apply Now

Are you a driven hospitality leader who delivers exceptional guest experiences and inspires teams to exceed expectations? Are you a confident and motivated leader who leads by example, with a genuine passion for hospitality and making every stay truly unforgettable?

We are seeking an outstanding Front Office Manager to lead our Front Office operations at our prestigious Bowood Hotel, Spa & Golf Resort. This is a pivotal leadership role for someone who is driven by service excellence, values teamwork, and understands how to balance guest satisfaction with commercial success.

The role:
Reporting directly to the Deputy General Manager, you will oversee and direct all aspects of the Front Office operation, ensuring the highest standards of guest service are consistently delivered while achieving targets for quality, cost control, revenue, and profitability.
You will lead and inspire the Front Office, Night, Guest Relations, and Porter teams, ensuring seamless coordination across departments and creating a welcoming, efficient, and memorable guest journey from arrival to departure.
Working on a rota basis Monday to Sunday.
Shift pattern: 06.45-15.15 and 14.30-23.00.
Reliable transport is essential due to location and shift times. This is an ideal commute for those in Calne, Chippenham, Devizes, Swindon, and surrounding areas.

Key Responsibilities:

Lead, manage, and develop Front Office, Night, Guest Relations, and Porter teams.
Drive a culture of service excellence, ensuring every guest interaction exceeds expectations.
Oversee daily Front Office operations, ensuring smooth and efficient service delivery.
Manage departmental financial performance, including budgets, cost control, and revenue optimisation.
Maximise profitability through effective room scheduling, inventory management, and system utilisation.
Collaborate closely with Food & Beverage, Housekeeping, Reservations, and Accounts teams.
Recruit, train, coach, and evaluate team members in line with company procedures.
Prepare and analyse reports on guest satisfaction, performance metrics, and industry benchmarks.
Maintain strong operational control while continuously seeking opportunities for innovation and improvement.

To be considered for this role, you will have:

At least 2 years' experience in a Front Office Manager, Assistant Front Office Manager or Hotel Duty Manager position.
Previous experience within a 4-star or 5-star hotel environment.
Experience managing Reception, Night and Guest Services teams.
Strong knowledge of hotel PMS systems such as Opera, Guestline, Rezlynx or similar.
Experience managing departmental budgets, labour costs and room inventory.
A proven ability to improve guest satisfaction scores and operational performance.
Flexibility to work early, late and weekend shifts.

You will also understand the realities of a busy hospitality environment, including weekend and peak-period working.

Benefits include:

Enhanced holiday entitlement (31 days including Bank Holidays)
Uniform provided
Meals whilst on duty
Pension
Free on-site parking
Free entry to Bowood House and Gardens during the open season
Hugely discounted Golf Membership (on successful completion of your probationary period)
Discounted spa treatments and 50% off our beautiful Templespa products
Employee Assistance Programme through Hospitality Action
Company events

Among the finest luxury 4 star hotels in Wiltshire, a stay at Bowood is one never to be forgotten. Located in Calne, the hotel is at the heart of the Bowood Estate, where we offer dreamy overnight stays, delicious home-cooked cuisine and a very warm welcome. With our award-winning spa and championship golf course, a stay can be as busy or as relaxed as our clients wish.

If you are ready to take the next step in your hospitality career and lead with passion, purpose, and professionalism, we would love to hear from you.
Apply now and become a key part of our journey to delivering outstanding guest experiences.

Quick apply

Refine Your Search

front office assistant jobs in mildenhall, wil

Front Office Manager

Content Assistant

Visitor Assistant

Procurement and Contracts Assistant

Assistant Manager

Domestic Abuse Early Help Advisor

Admin & Compliance Care Co-Ordinator

Night Porter/Front Office Assistant

Assistant Reception Manager- Milton Hill House

PA / Receptionist / Executive Assistant - Financial Services

Food Service Assistant - The Cosener's House 0hrs

Food Service Assistant - The Cosener's House full time

More jobs to discover

I want to receive the latest job alerts for front office assistant in mildenhall, wil

Explore jobs in more locations

Front Office Manager

Front of House

Jobseeker tools

Employer Tools

Browse

Stay Connected