Business support specialist Work, Jobs in Milton Keynes, Bkm (with Salaries)

Customer Loyalty Executive
Personal Group —Milton Keynes
- £27,000 - £30,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Housing Solutions Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £41,771 a year
- Full-time
- Communication skills
- Negotiation
- Annual leave
- Employee discount
Associate Delivery Manager
HMGCC —Milton Keynes
- £53,761 a year
- Overtime
- Project management
- Communication skills
- Free parking
- Annual leave
Business Support Co-ordinator
IMServ Europe Ltd —Milton Keynes
- £18,000 a year
- Part-time
- Hybrid work
- In-person
- Free parking
- Annual leave
Quick apply
6d
1st Line IT Support Technician
Makita UK —Milton Keynes
- Full-time
- Customer service
- Windows
- Driving
- Free parking
Quick apply
2d
Business Process Lead (Order to Cash)
WD-40 COMPANY —Milton Keynes
- Full-time
- Sales
- ERP systems
- IT
- Flexible schedule
ICT Security Analyst
Milton-Keynes-Council —Milton Keynes
- £37,280 - £41,771 a year
- Annual leave
- Employee discount
7d
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
People Operations Specialist (FTC)
BSI —Milton Keynes
- Full-time
- Human resources
- Organisational skills
- SharePoint
- Annual leave
- Bereavement leave
3d
Business Development Executive
Excelerate360 —Hitchin
- £28,000 - £32,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
2d
Operational Excellence Specialist
Red Bull Technology Group —Milton Keynes
- Full-time
- Assembly
- Continuous improvement
- Communication skills
6d
Junior Internal Recruiter
Dachser —Northampton
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Regulatory Specialist
Sensient Technologies Corporation —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
8d
Senior Business Analyst
Personal Group —Milton Keynes
- £65,000 a year
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
Service Manager
SHJ Medical & Lab Gas Specialists —Chesham
- £55,000 - £70,000 a year
- Full-time
- Hybrid work
- ERP systems
- Continuous improvement
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
8d
Project & Sales Coordinator
T Nevill & Co Ltd —Stevenage
- £29,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Free parking
Quick apply
8d
Bookkeeper & Administrative Support
SHJ Medical & Lab Gas Specialists —Chesham
- £29,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Referral programme
Quick apply
Scheduling Coordinator
IMServ Europe Ltd —Milton Keynes
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
8d
Collections Specialist
BSI —Milton Keynes
- £28,050 - £33,000 a year
- Hybrid work
- Microsoft Excel
- ERP systems
- Communication skills
- Annual leave
- Bereavement leave
14d
Procurement and Third Party Management Specialist
Motor Insurers' Bureau —Milton Keynes
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Employee assistance programme

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business support specialist jobs near milton keynes, bkm

Customer Loyalty Executive

Personal Group -
Milton Keynes

Quick apply

Job details

Permanent
£27,000 - £30,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Numeracy

Full job description

Job Title: Customer Loyalty Executive

Location: Milton Keynes – Hybrid

Salary: £27,000 - £30,000 DOE – The role also comes with a bonus of up to £1,000 per quarter depending on performance.

Contract Type: Permanent

As a Customer Loyalty Executive this role will be about delivering exceptional service to Personal Group customers, using your knowledge of our benefits to support and retain business.

You’ll handle customer enquiries confidently and professionally, building strong relationships that benefit our clients, customers, and colleagues.

We are looking for candidates with sales experience as you’ll also communicate benefit packages and, where appropriate, sell PG insurance products via inbound and outbound calls. Identifying up-sell and cross-sell opportunities, you'll work to achieve targets while ensuring customers are fully informed and treated fairly in line with regulatory requirements.

Your responsibilities will include:

Retaining customers by understanding their needs and delivering tailored, confident support.

Handle a range of customer enquiries (e.g. policy changes, cancellations, premiums) in line with FCA and company standards.

Deliver compliant, customer-specific product presentations when required.

Proactively develop product knowledge, including all Personal Group plans and platforms (e.g. Hapi).

Collaborate with internal teams to ensure positive customer outcomes.

Escalate complaints appropriately, with an understanding of FOS SLA requirements.

Contribute to team performance and consistently meet KPIs.

Maintain quality standards across complaints, audits, and customer feedback.

Ensure compliance with FCA principles, Consumer Duty, TCF, and other relevant regulations.

Experience and Knowledge you will need for the role:

Experience in a target-driven customer service environment.

Sales experience is preferred.

Confident handling both inbound and outbound customer calls.

Ability to resolve customer queries at first point of contact.

Skilled at gathering and assessing information to deliver tailored solutions.

Intermediate numeracy skills – comfortable working with statistics, premiums, and claims.

Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.

Experience in a regulated environment (FCA, DPA) is a plus – training provided if not.

Able to analyse data, identify trends, and recommend actions.

Strong multitasking skills and ability to meet tight deadlines.

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!

Personal Group is proud to be an inclusive employer and encourages applications from a diverse range of candidates. If you require reasonable adjustments to assist you with the application and/or recruitment processes, please contact our Recruitment Team.

The Company

The Personal Group family offer a range of products help protect, connect, and engage the UK workforce with communication tools, employee benefits, and health insurance plans. Innecto offer specialist pay and reward and employee experience consultancy. Together we provide a full-service solution to help our clients stand out as an employer of choice.

Our mission is to protect the unprotected and connect the unconnected. We want to make work happy, for everyone.

Why? Because when people are happy, they're more productive. And when people feel like they make a difference, they do.

Today we're making work happy for more people than ever before, and we are looking for great people to help create a brighter future for the UK workforce.

Could you be our next great hire? #INDHP

Quick apply

Refine Your Search

business support specialist jobs in milton keynes, bkm

Customer Loyalty Executive

Housing Solutions Officer

Associate Delivery Manager

Business Support Co-ordinator

1st Line IT Support Technician

Business Process Lead (Order to Cash)

ICT Security Analyst

Customer Service Specialist

People Operations Specialist (FTC)

Business Development Executive

Operational Excellence Specialist

Junior Internal Recruiter

Regulatory Specialist

Senior Business Analyst

Service Manager

Project & Sales Coordinator

Bookkeeper & Administrative Support

Scheduling Coordinator

Collections Specialist

Procurement and Third Party Management Specialist

I want to receive the latest job alerts for business support specialist in milton keynes, bkm

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