About the Role
As a Project Manager, you will oversee the day-to-day management of key customer accounts, maintaining strong relationships and leading the project team. Your expertise will ensure the successful execution of projects from start to finish, meeting deadlines, staying within budget and delivering exceptional results .
What You’ll Do:
Client Management: Act as the main client contact, ensuring KPIs are met and satisfaction remains high.
Risk & Change Control: Manage project risks and scope changes, including SoWs and change control processes.
Cost Control: Review P&L and manage costs to drive profitability.
Billing & Invoicing: Ensure accurate and timely client billing and invoicing.
Reporting: Create and present project reports for review meetings and stakeholders.
Team Leadership: Lead and support the project team through 1:1s, mentoring, and training opportunities.
Issue Escalation: Handle on-site escalations, providing quick and effective solutions.
Project Coordination: Oversee multiple projects and teams to ensure smooth delivery.
Field Resource Management: Build strong relationships with field teams and support forecasting needs.
Stakeholder Collaboration: Work closely with internal and external stakeholders for aligned project execution.
What You’ll Bring:
Project Management Expertise : Proven ability in leading complex physical projects, with a strong focus on delivering results on time and within budget.
Industry Experience: Experience in the hospitality or retail sector is desirable (desirable but not essential).
Leadership : Skilled in mentoring and coaching junior team members, as well as managing office-based and remote teams.
Budget Management: Proven ability to manage budgets and control costs across projects.
Tech-Savvy: Proficient with project management tools and MS Office.
Customer-Focused: Strong record of delivering client-focused solutions and building relationships.
Network Knowledge: Familiar with network infrastructure, data, power, and Wi-Fi (desirable but not essential).
Travel Willingness: Holds a full UK license and is willing to travel, including overnight stays.
What We Offer
Bonus Scheme (Paid twice yearly)
Career Development – Ongoing professional development and clear internal progression routes
Recognition & Rewards – From Star of the Month to Team Hug and spontaneous shout-outs
Private Medical Insurance – Including 24/7 digital GP access, so you’re covered round the clock.
Employee Assistance Programme (EAP) – 24/7 confidential support, whatever life throws your way.
25 days holiday, increasing to 28 days after 3 years’ service – plus all the UK bank holidays off.
Holiday Trading – Fancy a bit more time off? You can buy extra holiday anytime through the year.
Cycle to Work Scheme – Plus seasonal health perks like free flu jabs and eye tests on us.
Tech Payment Scheme – In partnership with Curry’s, spread the cost of your next must-have gadget.
Brilliant Discounts – Enjoy savings on the high street, in restaurants, and on your travels
Office Perks
Fresh Fruit Delivery every week, plus breakfast, lunch on site and a cheap tuck shop (everything is 50p)
Modern Offices – With parking, pool table, ping pong, and our very own pub garden for a proper summer BBQ.
On-Site Treats – A daily coffee van to perk you up, and an ice cream van when the sun’s out.
Team Socials – From team parties to charity fundraisers, there’s always something going on.
Apply Now
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