Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Distribution Site Technician - Milton Keynes / Daventry
City Facilities Management (UK) —Milton Keynes
- £38,111.36 a year
- Full-time
Field Service Technician
Operio Group —Bicester
- £40,000 - £45,000 a year
- Sales
- Maintenance
- Driving
- Annual leave
Quick apply
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
Mobile Hydraulic Field Service Technician
Pirtek —Milton Keynes
- £35,000 - £45,000 a year
- Weekend availability
- Communication skills
- Mechanical knowledge
Laboratory Technician
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Organisational skills
- Time management
2d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
AD Laboratory Technician
Olleco —Aylesbury
- Laboratory experience
Quick apply
Physioptherapist
PJ Care —Milton Keynes
- In-person
Service Technician
Infinity careers —Milton Keynes
- £30,000 - £45,000 a year
- Full-time
- In-person
- Automotive diagnostics
- Hand tools
- Store discount
- Employee discount
Quick apply
12d
Site Support
Thurlow Nunn —Milton Keynes
- £28,164.72 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
2d
Site Service Technician
i2 Analytical Ltd —Northampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Heavy lifting
- Free parking
- Sick pay
Quick apply
1d
Vehicle Assembly Technician
Hedley Studios —Bicester
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Assembly
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
18h
Repair Technician I
Steris —Northampton
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
Live Event Equipment - Service /Workshop Manager
IPS —Bletchley and Fenny Stratford
- £35,581 - £40,918 a year
- Full-time
- Engineering
- Maintenance
- Microsoft Office
- Free parking
- Life insurance
Quick apply
14d
Occupational Health Technician - Milton Keynes
Tetra Tech —Milton Keynes
- £26,000 - £30,000 a year
- Overtime
- Microsoft Office
- Driving
- Travel
Tester / Test Technician
Gemini Rail Services —Milton Keynes
- Full-time
- Computer literacy
- Microsoft Office
- Computer skills
Quick apply
Trainee Test Technician
Element Materials Technology —Stevenage
- Warehouse experience
- Free parking
- Employee discount
IT Support Technician
The Hospice of St Francis —Berkhamsted
- £27,000 a year
- Part-time
- Windows
- SharePoint
- IT
- Free parking
- Health & wellbeing programme
Quick apply
6d

I want to receive the latest job alerts for site service technician in milton keynes, bkm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

site service technician jobs near milton keynes, bkm

Support Technician

Jonas Software -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

IT support
Root cause analysis
Communication skills
Help desk

Full job description

Job Description:

Support Technician

MWC Partners are the UK’s leading independent reseller of Cegid Retail, the omnichannel POS solution for fashion and specialty retail.

Our services range from supporting feasibility studies and system design through to functional requirement workshops, system configuration, hardware procurement, and comprehensive testing ahead of installation and ongoing support.

In addition to delivering these services across the Cegid community, we also provide hardware procurement and installation for other leading POS platforms, including LS Retail, Microsoft Dynamics 365, and Retail-J.

We are also specialists in retail payments technology, with deep expertise in integrating point-of-sale software with payment systems for global payment service providers—all backed by our commitment to service excellence.

About the role

We’re looking for a proactive Support Analyst to join our growing team. You’ll be the first point of contact for customers, helping resolve technical issues and ensuring their retail systems operate smoothly.

This is a fast-paced, customer-facing role where you’ll take ownership of issues and see them through to resolution.

Key responsibilities

Act as the first point of contact for technical support queries via phone and email
Diagnose and resolve hardware, software, and network issues
Log and manage support tickets, ensuring all key information is captured
Take ownership of issues through to resolution, keeping customers updated
Escalate complex issues to internal teams with clear and detailed handovers
Monitor Service Level Agreements (SLAs) and proactively manage risks
Deliver a high standard of customer service at all times
Identify recurring issues and support root cause analysis
Ensure compliance with health and safety standards
Participate in an on-call rota which is- 1 in 3 weeks of evening on-call and 1 in 6 weekends.

What we’re looking for

Excellent written and verbal communication skills
Strong problem-solving ability
Ability to work independently and under pressure
Experience with Microsoft OS and Office applications
Awareness of the retail environment
Experience in a helpdesk or IT support environment would be advantageous.

Business Unit:

MWC Partners Ltd

Scheduled Weekly Hours:

37.5

Number of Openings Available:

Worker Type:

Regular

Career Site:

More About Jonas Software:

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.

IS THIS YOU?

Apply Now

Refine Your Search

site service technician jobs in milton keynes, bkm

Support Technician

Customer Care Coordinator

Distribution Site Technician - Milton Keynes / Daventry

Field Service Technician

On-Site 1st/2nd Line Support Technician

Mobile Hydraulic Field Service Technician

Laboratory Technician

IT Support Technician - First Line Onsite: Immediate Start

AD Laboratory Technician

Physioptherapist

Service Technician

Site Support

Site Service Technician

Vehicle Assembly Technician

Repair Technician I

Live Event Equipment - Service /Workshop Manager

Occupational Health Technician - Milton Keynes

Tester / Test Technician

Trainee Test Technician

IT Support Technician

I want to receive the latest job alerts for site service technician in milton keynes, bkm

Related Searches

Explore jobs in more locations

Job Description:

Support Technician

Business Unit:

Scheduled Weekly Hours:

Number of Openings Available:

Worker Type:

Career Site:

More About Jonas Software:

IS THIS YOU?

Jobseeker tools

Employer Tools

Browse

Stay Connected